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  • As per RBI guidelines to encourage secure International transactions, it is mandatory to temporarily disable Credit Card usage on Online Transactions / Contactless Transactions / International Transactions for customers, who have been inactive for the service prior to 31st July, 2020 or have been issued a new card (fresh issue/re A issue/replacement/upgrade) post 5th February, 2021 
     
    You can continue to use your Card at ATMs & for purchases at merchant outlets near you. 
  • This is simply a precautionary measure to ensure a safe banking experience for you. Please follow below mentioned steps To enable the services using MyCards (preferred) / EVA / WhatsApp Banking / NetBanking. 

Step 1 – Visit https://mycards.hdfcbank.com via desktop/mobile

Step 2 – Login using your registered mobile number and OTP received

Step 3 – Enter the last four digit of your credit card (only for first-time login users)

Step 4 – On Credit Card Homepage, click on Card Control tab

Step 5 – Enable Online/Contactless/International usage mode and set usage limits 

Step 6 – Your card usage settings will be modified instantly 

This functionality can be used anytime, from anywhere 24 X 7. It’s easier, faster and simpler.
For easy access, MyCards can be saved to your phone/desktop home-screen instantly.

  • Click here to open HDFC Bank’s Digital Assistant - EVA
  • Click on Manage my Credit Card >> Online(E-Commerce) Transactions
  • Alternatively, you may type How to enable online transactions on my Credit Card?
  • Provide your 10-digit mobile number.
  • An OTP gets triggered to the mobile number. Enter the same.
  • Enter the last 4 digits of your Credit Card number.
  • Current status for Online / Contactless / International transaction type will be shown as disabled in the screen. Enable the same. Congratulations!!! You just enabled your Online / Contactless / International Transactions.

  • On your mobile phone, add HDFC Bank’s Official WhatsApp number – 7065970659 to your contacts 
  • In case you are viewing this on mobile Click here to add
  • Send the text Manage my Credit Card to the above number
  • You will receive a reply asking to choose from various options. Choose option corresponding to Online Transactions (e.g.  just type numeric 2)
  • An OTP will be sent to your registered mobile number. Enter the same.
  • You will be prompted to enter the last 4 digits of your Credit Card number. Enter
  • Current status for Online / Contactless / International transaction type will be shown as disabled in the screen. Enable the same.​​​​​​​Congratulations!!! You just enabled your Online / Contactless / International Transactions.

  • Login to NetBanking using your Customer ID 
  • Go to Cards Tab>>Request>> Set Card Usage/Limits
  • Your existing Daily Domestic Usage/Limits and Daily International Usage/Limits for all types of transactions would be shown. Online / Contactless / International would be disabled under both sections.
  • Switch on Online / Contactless / International under both sections. Then Click on Continue.
  •  In the review page, click Confirm
  •  Enter the OTP and click Continue & it’s done.
  •  Congratulations!!! You just enabled your Online / Contactless / International Transactions.