How to Update Your Email ID in HDFC Bank Account?

​​​Your email ID is more than just a contact detail. It’s the gateway for e-statements, transaction alerts and important updates from HDFC Bank. Keeping it current ensures uninterrupted services and helps enhance digital security.

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Methods to Update Email ID in Your Bank Account

Via Insta Services

  • Visit HDFC Bank InstaServices > “Update Email ID”.

  • Click on ‘let’s begin’ to start the journey.

  • Enter your registered mobile number along with DOB/PAN/customer ID for verification.

  • Enter the OTP received on the registered mobile number.

  • Read and agree to the terms and conditions and submit the OTP.

  • Select the Account you wish to update your Email ID for.

  • Enter your new email ID in the “enter new email address” field and verify using the OTP received on your registered mobile number.

  • Confirm your identity by entering the last 4 digits of your Debit Card, ATM PIN, expiry date, and CVV.

  • Submit and wait for confirmation via SMS/email.

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No need for collateral

Branch Visit

  • Collect the appropriate form from the branch.

  • Fill in all the details, including your new email ID.

  • Attach a valid photo ID proof.

  • Submit it at the nearest HDFC Bank branch to you. 

  • Collect an acknowledgement slip for tracking.

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  • Valid photo ID proof (Aadhaar, PAN, Passport, or Voter ID).

  • Existing Debit Card or Customer ID details, if requested.

  • Filled Customer Updation Form.

  • OTP Not Received: Ensure your mobile network is stable and your number is updated with the bank.

  • Incorrect Email Format: Double-check for typos.

  • Unlinked Mobile Number: Update your mobile number first if it’s outdated.

  • Branch Delays: Processing may take up to a few working days.

  • Receive timely account alerts and e-statements.

  • Enhance security for online transactions.

  • Reduce the risk of missing critical updates about products or regulatory changes.

  • Keep your registered mobile number active for OTPs.

  • Ensure the new email ID is accessible before initiating the change.

  • Each Joint Account holder should update their email ID individually if required.

  • If confirmation is not received within a few days, contact HDFC Bank PhoneBanking. 

Pre-requisites Before You Change Email ID in Bank Account

Requirements to Change Email ID

  • Above 18 years of age
  • Completed KYC (ID and Address proof) with HDFC Bank.
  • Resident Indian with an active Savings/Salary/Current Account.
  • Valid Debit Card details handy for identity verification.
  • Verification OTP will be sent to your new Email ID.

Frequently Asked Questions

Online requests via MobileBanking or InstaServices are generally processed quickly but may take up to 4 working days. Branch requests can take a few days longer.

HDFC Bank does not charge customers for updating their email ID.

You’ll receive an SMS and/or email confirmation once your email ID is successfully updated.

You can change email ID in Bank Account online through MobileBanking, Phone Banking or InstaServices without visiting a branch.

Update Your Email ID in HDFC Bank Account Now!

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