Direct Pay Mode of Payment

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Direct Pay Mode of Payment

Key Benefits & Features of DirectPay

Easy payments

  • With DirectPay, making payments is seamless and efficient. Merchants can receive payments directly through HDFC Bank's NetBanking platform, ensuring convenience for both parties. It eliminates the need for intermediaries, speeding up the payment process. Whether it’s a business transaction or a personal purchase, DirectPay simplifies the payment journey.
Easy payments

Safe transactions

  • DirectPay ensures your transactions are highly secure through SSL encryption, which protects your data during transfer. This security measure prevents unauthorised access and ensures that your sensitive information remains confidential. Furthermore, your personal and financial details are never shared with merchants, offering an additional layer of privacy.
  • Get started in easy steps
    Credit Card NetBanking

    • Step 1
      Register for NetBanking and Third Party Transfer (TPT) & Secure access services
    • Step 2
      Choose HDFC NetBanking on the payment page of Merchant website
    • Step 3
      Complete the transaction by login into NetBanking​​​​​​​
Safe transactions

Extensive choice

  • DirectPay offers versatility by allowing you to shop online, pay utility bills, and even settle insurance premiums. Beyond that, you can also book rail and flight tickets instantly, making it a one-stop solution for varied financial needs. This flexibility makes it a convenient tool for managing daily and occasional expenses with ease.
Extensive choice

Limits and restriction

  • To ensure smooth and secure usage, DirectPay has a Daily Transaction Limit of ₹50 lakh per customer ID. For specific Credit Card bill payments, transaction limits range from ₹15,000 to ₹50,000. However, for larger transactions like Tax payments or Mutual Fund investments, options like NEFT, IMPS, and BillPay via NetBanking can be used without restrictions. These limitations ensure a balance between flexibility and security.
Limits and restriction

Dispute Management

  • In case of disputes, DirectPay provides a structured mechanism for resolution. Any issues related to transactions must be reported within 180 days of the transaction date for investigation. This timeframe ensures timely attention to grievances while maintaining a clear window for resolution. Users are encouraged to keep transaction records and promptly report discrepancies for quick action.
Limits and restriction

More About DirectPay

DirectPay is a convenient and secure online payment solution. It allows you to make payments online without needing cash, Debit or Credit Cards. Whether shopping for products, paying utility bills or booking tickets, you can make online transactions instantly, with complete security. 

Convenient Payments:

Easily pay merchants online through NetBanking.

Secure Transactions:

Enjoy complete security with SSL encryption.

Privacy Protection:

Your details remain confidential and are not shared with merchants.

Wide Usage:

Shop online, pay bills, book rail and flight tickets instantly.

Flexible Limits:

Daily transaction limit of ₹50 lakh per customer ID, with specific exemptions for certain transactions.

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*The Most Important Terms and Conditions for each of our banking offerings features all the specific terms and conditions that govern their use. You must go through it thoroughly to fully understand the terms and conditions applicable to any banking product you choose. 

Frequently Asked Questions

HDFC Bank’s DirectPay mode of payment is a secure and convenient solution for SMEs to go cashless and cardless. It allows you to make payments without cash, cards, or cheques. 

To make payments using HDFC Bank’s DirectPay Online:

  1. Transact online on any website offering this facility.
  2. At checkout, select HDFC Bank’s NetBanking as your payment option.
  3. Authorise the transaction using your Customer ID and NetBanking password.

Yes, DirectPay is a secure method of payment. HDFC Bank ensures safety with 128-bit SSL (Secure Socket Layer) encryption. It also uses secure encryption to keep the customer’s account confidential.

Yes, there are transaction limits for using HDFC Bank’s direct payment online. The daily transaction limit per customer ID is capped at ₹50 lakh. For certain Credit Card bill payments, the limit ranges from ₹15,000 - 50,000 per transaction.

You can track your DirectPay for business transactions through HDFC Bank’s online banking portal.