Block Lost / Stolen Debit Card

Stay Stressfree! Block Debit Card

• MyCards
• Step 1: Visit the MyCards link at⦁ https://mycards.hdfcbank.com/.
• Step 2: Enter your registered mobile number and the OTP received.
• Step 3: On the Debit Card homepage, click on the ‘Block Card’ option.
• Step 4: Choose the reason for hotlisting and proceed.
• Step 5: You will get confirmation that your card has been successfully hotlisted.
• *Ensure your card is registered by entering your Debit Card number's last 4 digits and your Date of Birth (DOB).
• EVA
• Step 1: Go to the HDFC website at⦁ ⦁ www.hdfcbank.com.
• Step 2: Click on the EVA chatbot located on the right-hand side.
• Step 3: Choose Debit Card services and then select ‘Hotlist your Debit Card’.
• Step 4: Input your registered mobile number and the OTP sent on it.
• Step 5: Share your birth date in DD/MM/YYYY format and  proceed.
• Step 6: Provide the last 4 digits of your Debit Card and continue.
• Step 7: Choose the reason for hotlisting and confirm the card blocking request.
• WhatsApp
• Step 1: Save our WhatsApp number, 70700 22222 and send a “Hi” to get started.
• Step 2: Complete the one-time registration process by entering the last 4 digits of your customer ID and the OTP sent on your RMN.
• Step 3: Type your query regarding Debit Card services or choose from the options (Under Other Services, select Debit Card services).
• Step 4: Select ‘Block My Debit Card’ under Debit Card Services and provide the reason for blocking.
• Step 5: Verify the last 4 digits of your Debit Card displayed for hotlisting before clicking proceed to block.
• Step 6: You will receive confirmation that your card has been deactivated.
• Mobile Banking
• Step 1: Open the HDFC Bank app and log in to Mobile Banking.
• Step 2: Authenticate using your PIN or fingerprint (if enabled).
• Step 3: Tap the menu icon located in the left-hand corner.
• Step 4: Select ‘Pay’ and then ‘Cards’ to view the Debit Card(s) linked to your account.
• Step 5: Choose the Debit Card number you want to hotlist.
• Step 6: Select the reason for hotlisting and proceed to block the card.
• Step 7: You will receive confirmation that your Debit Card has been successfully hotlisted.
• NetBanking
• Step 1: Login to your HDFC Bank ⦁ NetBanking Account.
• Step 2: Navigate to the ‘Card’ Section and choose ‘Debit Card’ on the left side. 
• Step 3: Click on ‘Requests’ and then select ‘Debit Card Hotlisting’.
• Step 4: Choose the Debit Card to hotlist, provide a reason, add any remarks, and confirm.
• Step 5: You will receive a confirmation alert indicating the card has been successfully hotlisted.
• SMS Banking
• Step 1: Send an SMS with the message “Block DC <Last 4 digits of your Debit Card number>” to 7308080808 from your registered HDFC Bank mobile number.
• Example: “Block DC 1234” to 7308080808
• PhoneBanking
• Step 1: Contact our Phone Banking numbers 1800 1600 or 1800 2600 (available nationwide). For international assistance, call +9122 61606160.
• Step 2: Follow the provided instructions to block your Debit Card. Ensure you have your Customer ID, account number, and registered mobile number ready.
• Branch Banking
• You can hotlist your Debit Card by visiting any HDFC Bank branch.
• Step 1: Obtain the application form from the branch or download it from⦁ ⦁ HDFC's Form Centre under Debit Cards.
• Step 2: Complete the form and submit it at the branch.