RuPay NRO Debit Card

• You can obtain the RuPay NRO Debit Card for free. The Bank also allows you to get add-on cards for Joint Account holders, as well as replacement/re-issuance of cards for a nominal fee of ₹200 (plus applicable taxes). You do not have to bear any charges for using the RuPay Debit Card at domestic merchant locations and websites, nor are there any fees associated with PIN generation via NetBanking or at ATMs.
• Annual fees: ₹ 200 + taxes
• Replacement / Reissuance charges: ₹ 200 + applicable taxes
  *W.e.f. 1 Dec 2016
  
• ATM Pin Generation: NIL
• Usage charges:
  Railway Stations: ₹ 30 per ticket + 1.8% of the transaction amount
  
• IRCTC: 1.8% of the transaction amount
• For the consolidated list of fees and charges, click here.

• All HDFC Bank customers who open an NRO Account are eligible for the RuPay NRO Debit Card. The card is issued on Account Opening.*
• No additional documents are required for issuing the RuPay NRO Debit Card to existing HDFC Bank account holders. When the card expires, a new card is automatically sent to the registered address.

Lounge access 

• With effect from April 1, 2025, Rupay Platinum cardholders will get access to:  

• ​​​​​​​1 Domestic airport lounge access per calendar year per card  & 1 International airport lounge access per calendar year.
  To view the list of eligible lounges, click RuPay Lounges

• A nominal transaction fee of ₹2 per access will be charged to the card. 

• Customer will need to enter valid PIN to complete the transaction. 

• Access at the lounge would be given upon successful authorization of the RuPay Platinum Debit Card on the electronic terminals placed at the lounges

• The program can be modified, amended, changed or revoked anytime by RuPay without prior intimation. 

• The access to lounge will be available on first come first serve basis.

Concierge Facility

•  Concierge service will be available as a 24x7 service across India on best-effort basis. 

• Services offered under the concierge service are detailed as under:  
  - Gift Delivery Assistance  
  - Flower Delivery Assistance  
  - Restaurant Referral and Arrangement  
  - Courier Service Assistance  
  - Car Rental and Limousine Referral and Reservation Assistance  
  - Golf Reservations  
  - Movie ticket sourcing Assistance  
  - Car Rental and Sight Seeing Assistance  
  - IT Return Assessment and filling assistance  
  - Investment Consultancy 
  - Insurance Consultancy 

RuPay Platinum Debit Card Concierge service can be availed in English or Hindi by calling toll free number - 1800-26-78729. Most of the services will be on a chargeable basis as communicated by the service provider

Higher Debit Card Limits with Card Controls

• Daily Domestic ATM withdrawal limits: ₹1 lakh

• Daily Domestic Shopping limits: ₹2.75 lakh 

• Cash withdrawal facility can now be availed across merchant establishments with a maximum upper limit of ₹2,000/transaction on your HDFC Bank Debit Cards, maximum Cash at POS limit per month is of ₹10,000/-

In case your Debit Card is enabled for ATM and POS usage but still you are facing issues while doing transactions, please click here for FAQs

Dynamic Limits

• Please login to NetBanking to change (increase or decrease) the limit on your Debit Card to suit your needs. Please note the limits can be increased up to the Permissible limits on your Debit Card.  

• For Security reasons, ATM cash withdrawal limit is capped at ₹0.5 lakh per day and ₹10 lakh per month for first 6 months from Account opening date. For accounts older than 6 months, ATM cash withdrawal limit is capped at ₹2 lakh per day and ₹10 lakh per month. This is implemented with immediate effect. 

Maximise Rewards with SmartBuy:

• Earn Up to 5% CashBack on your Debit Card on transacting through PayZapp & SmartBuy https://offers.smartbuy.hdfcbank.com/offer_details/15282

• You are entitled to a Comprehensive Insurance Cover up to ₹ 2 lakh from NPCI, which includes insurance against accidental injuries caused by all kind of Personal Accidents, Accidental Death and Permanent Total Disability. For updated details on the Comprehensive Insurance Cover, click here.

• The claim shall be payable only if the cardholder has carried out at least one transaction (POS / E-com / Standing Instruction) in every 30 days using RuPay Debit Card to keep the Insurance cover active.

• In the event the Insured Person(s) having multiple Cards issued by the Insured named in the Schedule, the Insurance Policy shall be applicable only for the Card, which has the highest Sum Insured / limit of Indemnity 

Refer the documents below for Insurance claim on RuPay NRO Debit Card.

• Claims Process for RuPay Platinum

• FAQ on Rupay Insurance

• Claim Form

• Declaration

Your HDFC Bank RuPay NRO Debit Card gives you access to your HDFC Bank Account at the following locations: 
 
1. At Merchant Outlets for Shopping

• Your card can be used online on domestic websites. Effective 1st December 2013, as per RBI mandate you need to complete the Point-of-Sale transaction at merchant location using your ATM PIN. Effective 1st December 2013, transaction at merchant outlet will be declined if wrong/NO PIN entered

• Present your Card to the merchant after selecting your purchases. The merchant will swipe the Card through the electronic terminal and enter the amount of purchase

• On approval, the terminal will print out a transaction slip with all the details of the purchases. Check the slip and sign at the appropriate place. Your account with HDFC Bank will be debited online for the amount of your purchase (Subject to availability of funds in your account)

• The merchant will return a copy of the transaction slip and your Card. Please ensure that you have received your own Card.

2. For online shopping with your RuPay NRO Debit Card 
 
You can shop online using your HDFC Bank RuPay NRO Debit Card by using RuPay NRO PaySecure

3. At HDFC Bank ATMs: 
 
At HDFC Bank ATMs you can avail the following services:

• Account Selection

• Cash Withdrawal/Balance Enquiry

• Cheque/Cash Deposit

• Mini Statement of Accounts

• Account Statement/Cheque book Request

• Funds Transfer between your own Accounts

• PIN Change

• BillPay

4. At other banks’ ATMs, you can avail:

• Cash Withdrawal

• Balance Enquiry

MyCards, a mobile-based service platform for all debit card needs, facilitates convenient activation and management of your RuPay NRO Debit Card on the go. It ensures a seamless experience without the need for passwords or downloads. 

• Debit Card Registration & Activation 

• Set up Card PIN 

• Manage Card Controls like Online Spends, Contactless Transactions, etc. 

• View Transactions / Download e-Statements 

• Check Reward Points 

• Block/ Re-Issue Card 

• Apply for an Add-on Card, Manage, Set PIN and Card Controls for Add-on card

RuPay NRO Debit Card is enabled* for Contactless Payments at retail outlets.  

The HDFC Bank Debit Card is enabled for contactless payments, facilitating fast, convenient and secure payments at retail outlets. 
*To see if your Card is contactless, look for the contactless network symbol on your Card. You can use your Card to make quick transactions at merchant locations accepting contactless Cards. 
     
For Information on Contactless Debit Card - Click Here

• Please note that in India, payment through contactless mode is allowed for a maximum of ₹5,000 for a single transaction where you are not asked to input your Debit Card PIN. However, if the amount is higher than or equal to ₹5,000, the Card holder has to enter the Debit Card PIN for security reasons.

• Kindly note, effective 1 June 2015, Movida service will be discontinued for HDFC Bank Debit Cards.

• Please Note - In case purchase/ transaction is returned/ cancelled/ reversed, CashBack points toward posted towards transactions will be reversed.

• As per RBI guidelines RBI/2019-2020/142 DPSS.CO.PD No. 1343/02.14.003/2019-20 dated 15 January 2020, all Debit Cards issued effective 1st Oct' 2020, are or will be enabled only for Domestic usage (PoS & ATM) and disabled for Domestic (E-commerce & contactless) and International usage. This is to improve user convenience and increase the security of card transactions. 

• You can enable or modify Domestic & International transactions limits on ATM / PoS / E-commerce / Contactless please visit MyCards / NetBanking / Mobile Banking / WhatsApp Banking- 7070066666 / Ask Eva / Call Toll-free Number 1800 1600 / 1800 2600 (from 8 am to 8 pm) Customers travelling overseas can reach us at 022-61606160. 

• *NRO Debit Card will continue to be enabled only for domestic usage as per regulatory mandate.

• Fuel Surcharge: Effective 1st January 2018, Fuel Surcharge would not be applicable for the transactions done on HDFC Bank swipe machines on government petrol outlets (HPCL/IOCL/BPCL).

• *The Most Important Terms and Conditions for each of our banking offerings features all the specific terms and conditions that govern their use. You must go through it thoroughly to fully understand the terms and conditions applicable to any banking product you choose.