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What's in store for you

More benefits than ever before

Travel Benefits

  • Tap and board metros hassle-free with offline wallet convenience.

Security Benefits

  • Equipped with EMV chip technology and PIN-based transactions.

Usage Benefits

  • Easily set limits, enable-disable online/contactless transactions, track expenses and more.

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Additional benefits

All You Need To Know

Tap & Travel Nationwide

  • Use your card effortlessly at all NCMC-enabled metro stations across India.
Card Reward and Redemption

Instant Card Issuance

  • Get your card instantly at any Pune Metro station with no verification required—simply pay the issuance fee and collect your card right away.
Card Reward and Redemption

Fees and Charges

Card issuance Fee of INR 500 plus applicable GST per card
Reload Fee: ₹75 plus applicable GST per reload transaction currency wise
Transaction Charges : As mentioned below

Sr No Currency ATM Cash Cash Withdrawal Fee Balance
Enquiry
Fee		 Daily
Limit*
for
ATM
Cash
Withdrawal
1 US Dollar (USD) USD 2.00 USD 0.50 USD 5000
2 Euro (EUR) EUR 1.5 EUR 0.5 EUR 4700
3 Swiss Franc (CHF) CHF 2.5 CHF 0.6 CHF 5000
4 British Pound (GBP) GBP 1 GBP 0.5 GBP 4000
5 Canadian Dollar (CAD) CAD 2 CAD 0.5 CAD 6600
6 Australian Dollar (AUD) AUD 2 AUD 0.5 AUD 6800
7 Japanese Yen (JPY) JPY 250
 JPY 60 JPY 580000
8 Singapore Dollar (SGD) SGD 2.7 SGD 0.75 SGD 7000
9 UAE Dhiram (AED) AED 7 AED 2 AED 18000
10 Swedish Krona (SEK) SEK 15 SEK 3.5 SEK 45000
11 Hong Kong Dollar (HKD) HKD 16 HKD 4 HKD 38000
12 Thailand Baht (THB) THB 63 THB 16 THB 178000
13 South African Rand (ZAR) ZAR 22 ZAR 5.5 ZAR 67000
14 New Zealand Dollar (NZD) NZD 2.5 NZD 0.6 NZD 7100
15 Omani Riyal (OMR) OMR 0.7 OMR 0.25 OMR 1900
16 Danish Krone (DKK) DKK 11 DKK 2.75 DKK 35000
17 Norwegian Krone (NOK) NOK 12.5 NOK 3.25 NOKNOK 42000
18 Saudi Riyal (SAR) SAR 7.5 SAR 2 SAR 18600
19 Korean Won (KRW) KRW 2400 KRW 600 KRW 5800000
20 Bahrain Dinar (BHD) BHD 0.75 BHD 0.2 BHD 1800
21 Qatari Riyal (QAR) QAR 7.5 QAR 1.8 QAR 18000
22 Kuwait Dinar (KWD) KWD 0.6 KWD 0.15 KWD 1500

*GST as applicable

**The withdrawal limit may vary in case lower limit has been set by the ATM Acquiring Bank.

Cross currency Conversion Mark-up charges:

  • For transactions where the transaction currency is different than the currency available on Multicurrency ForexPlus Card, the bank will charge cross currency markup of 2% on such transactions.
  • Exchange rate used will be the VISA/MasterCard wholesale exchange rate prevailing at the time of the transaction. Exchange rate used will be the Mid rate prevailing at the time of the transaction
  • For cross currency transactions involving wallet to wallet transfers within currencies available on the Multicurrency ForexPlus card, the customer will be charged 2% cross currency mark up.
  • GST will be applicable on Currency Conversion & other fees as per prevailing rate.

Currency Conversion Tax:

  • Applicable on load, reload and refund transactions
Buy and Sell Forex Currency Service tax amount
Up to Rs 1 lakh 0.18% of the gross value or ₹45 - whichever is higher
Rs 1 lakh to Rs 10 lakhs Rs 180 + 0.09% of the amount exceeding Rs. 1 lakh
> Rs. 10 lakhs Rs. 990 + 0.018% of the amount exceeding Rs. 10 lakhs

Tax Collected at Source (TCS)

  • Tax Collected at Source (TCS) is applicable under the provision of Financial Act, 2020. To know more Click Here.

Limit of Amount that can be loaded on Forex Cards as per Liberated Remittance Scheme

  • Maximum USD $250,000 in a financial year
    *Note: Liberalised Remittance Scheme (LRS), is a facility where all resident individuals (as defined under FEMA 1999), including minors, are allowed to freely remit up to USD 250,000 per financial year (April – March) for any permissible current or capital account transaction or a combination of both.
Currency Conversion Tax

Manage with Ease

  • Load money, check your balance and track transactions all in one convenient online portal. Click here.
Card Reward and Redemption

Offline Wallet for Quick Payments

  • The card comes with an offline wallet, allowing you to store money and make instant and cashless payments while commuting.
Card Reward and Redemption

Easy Contactless Payments

  • The NCMC chip balance offers a contactless payment experience with stored value functionality which can make metro travel even more efficient.
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Convenient Reload Options

  • You can load and manage your card in multiple ways, viz., customer portal, metro ticket counters, digital kiosks or Automatic Ticket Vending Machines (ATVMs).
Card Reward and Redemption

Note

  • ​​​​​​​This card is dedicated to transit use and cannot be used for online, retail POS or e-commerce transactions. ​​​​​​​​​​​​​​
  • ​​​​​​​Cash withdrawal and fund transfer facility is not available. ​​​​​​​​​​​​​​
  • Since this is a perpetual card, the card cannot be hotlisted or replaced in case of lost/damage.
Card Reward and Redemption

Frequently Asked Questions

You can visit your nearest Pune metro station and request the ticketing operator to issue the One Pune Transit Card.

Since the One Pune Transit Card is a mass transit card, you are not required to provide any verification details.

Yes, commuters of all age groups can purchase the One Pune Transit Card.

Once you receive your card, it needs to be loaded with money post which you may simply tap the card on the specified area on the automatic gates/validator and again at the destination station.

Your One Pune Transit Card has a validity of 5 years. You can use the card until the chip in the card is accepted at the gates and the card is not damaged.

The following are the different ways you can recharge your One Pune Transit Card:

1. You can top-up the card by logging on the customer portal. Click here to visit the customer portal.
2. Visit your nearest NCMC-enabled Metro Station* and request the Ticket counter operator for a top-up.
3. Visit the Kiosk/ATVM installed at NCMC-enabled Metro Station* and simply follow the instructions mentioned on the screen for the top-up.

Below is the mode of payment accepted at various channels for top-up.
1. TOM: Cash, UPI and Cards
2. Kiosk/ATVM and Customer Portal: Cards and NetBanking

There is no minimum limit for card top-ups. However, the maximum limit is ₹3,000 at a time. (The maximum limit for chip balance is ₹2,000 and the total maximum card balance is ₹3,000).

Yes, you can. The card provides travellers with the benefit of cashless travel across India at all NCMC-enabled metro and bus stations.

Since the card is issued at the Pune metro station counter for the purpose of commuting, there is no need for the holder to be an HDFC Bank customer. Any individual can get the card instantly.

If the card is lost or stolen, the balance available in the offline wallet cannot be refunded as per regulatory guidelines. Similarly, in case the card is damaged, the card cannot be replaced and the balance available on the card cannot be refunded. You can visit the Pune metro station to get a new card.

On issuance of the card, 18% GST will be applied to the issuance fees. 1.8% or ₹12 fees (whichever is less) + GST will be applied on card top-up.

To report a dispute transaction for One Pune Transit Card you can contact the customer support Centre at 022-45000800 or you can also send an email at hdfcpunemetro@support-paycraftsol.com.

Balance sync is performed to transfer host balance to chip balance which can further be used at transit. When a customer performs a top-up via the customer portal, the amount is added to the host balance. To use it in transit, one must mandatorily perform balance sync by visiting the Kiosk /ATVM/TR installed at Pune metro stations and simply following the on-screen instructions to balance sync.

The One Pune Transit Card doesn’t support cash withdrawals at ATMs. The balance available in the card can only be utilised in transit once it has been topped up.

One Pune Transit Card can only be used for travel purposes. Besides this, it cannot be used for retail and e-commerce purchases.

As per RBI guidelines, the cards with no financial transaction for a consecutive period of 12 months shall be made inactive by the bank after sending a notice to the card holder.
If inactive, the card will be temporarily blocked. To unblock, visit Prepaid Card Portal or call Phone Banking at 1800 1600 or 1800 2600.
The card should be used before 12 am or the card gets locked again after unlocking it

The FleetXpress Card India offers convenient cash disbursement to drivers, enhanced spend control with predefined limits, real-time expense tracking, one-click withdrawal of unused funds, instant blocking and unblocking of cards, and eliminates cash handling to minimise the risk of leakage.