Existing Demat and Trading Account

What’s in store for you

Indian oil card1

Benefits & Features of Demat Account

Fees & Charges

Customer Segment

Detailed Tariff Link

Annual Maintenance Charge
(from 2nd Year onwards)

Special pricing as per Managed Program
Debit/ Pledge Txn Charge

Standard Charges
Debit/Pledge Txn

Infiniti/Imperia

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₹ 0

0.03% of the transaction value (min of ₹30 and max ₹4,999)

0.04% of the transaction value (min of ₹30 and max ₹4,999)

Preferred

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₹ 0 with at least one transaction per year, ₹300 if no transaction.

0.03% of the transaction value (min of ₹30 and max ₹4,999)

0.04% of the transaction value (min of ₹30 and max ₹4,999)

Classic

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₹ 250 with at least one transaction per year, ₹500 if no transaction.

-

0.04% of the transaction value (min of ₹30 and max ₹4,999)

Prime

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₹ 700/-

-

0.04% of the transaction value (min of ₹30 and max ₹4,999)

Standard

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₹ 750/-

-

0.04% of the transaction value (min of ₹30 and max ₹4,999)

Limited period Promotional tariff offer for all new Demat & Trading A/cs opened from 1st Aug'23, for details Click Here

Convienience

Convenience

Your HDFC Bank Demat Account offers a secure and seamless way to manage your investments. Here's how you can benefit:

  • Safely store your investments: Keep your shares, Mutual Funds, equities, and Non-Convertible Debentures (NCDs) in one secure digital location

  • Eliminate physical risks: Avoid the hassle and risk of damage or loss associated with paper-based securities.

  • Enjoy smooth transactions: Invest in IPOs, Bonds, Mutual Fund schemes, and more with fast, secure and paperless processing.

  • Track your portfolio: Monitor the performance of your investments on various digital properties with ease

  • Invest in Sovereign Gold Bonds (SGBs): Conveniently purchase SGBs through HDFC Bank Net Banking. Click here to know more.

  • Get instant access to LAS/LAMF: Avail Loan Against Securities (LAS) or Loan Against Mutual Funds (LAMF) digitally via NetBanking.  Click here to know more.

  • Benefit from 3-in-1 account functionality: Trade and invest effortlessly with the integrated savings, trading, and Demat Account.

  • Simple Linking Process: Link your Demat Account with an HDFC Securities Trading Account to: 'Buy & Sell' Equities 

  • Invest Easily: Invest in IPOs, Bonds, Mutual Fund schemes and more, all managed via your HDFC Bank Demat Account.
     

    • Transaction and Transfer Services

  • Delivery Instruction Slip (DIS) for settlement/off-market transfer of shares physically.

  • Dematerialisation of Shares, Bonds, and Mutual Funds.

  • Electronic transfer of Shares using Speede (NSDL) and Easiest (CDSL).

  • Transmission of Shares in case of the account holder's death.

  • Conversion of physical Mutual Funds into Demat mode.

  • Re-materialisation of securities. 

  • Pledging of securities.

  • Freezing/De-freezing of Demat Account.  

Convienience

Demat Digital Journeys

Nomination

Online Process

  • For 2-in-1 Account (Demat & Trading), click here to update nominee details in both accounts.

  • Individual NSDL Demat account holders can now digitally update nomination details. Click here to nominate now and secure your investments.

  • Prerequisite: Your mobile number must be linked to Aadhaar to complete e-sign.

 Offline Process

Demat Closure

Online Process for Single holders

Eligibility

  • Resident Indian

  • Single holding Demat account

  • Active demat account with or without securities holding

  • Holdings to be free from pledge, pending demat, ISIN under freeze/ suspended status

  • Customers must have either email or mobile updated in Bank & Demat record
     

Types of Online Closure Requests

  • Demat with Nil Holdings
    Submit an online request—no documents required if your Demat account has no securities.

  • Demat with Holding (Transfer & Closure)
    If your Demat account holds securities, you can request closure by transferring them to another Demat account with the same PAN.

    Prerequisite: Digitally signed Client Master Report (CMR) of the target Demat account & Scanned signature of the account holder.
     

Important Guidelines Before Submitting Closure Request

  • Ensure no pledge, freeze, or pending demat requests exist in the account.

  • At least one registered mobile number must be available for validation.

  • PAN in source and target accounts must match.

  • Uploaded signature must match the one recorded in the source Demat account.

  • Application must be eSigned by the beneficial owner.

  • Target account’s CMR must be digitally signed.

  • Ensure all conditions are met before submitting the request.

  • Closure requests submitted through this process will be treated as valid client instructions. DPs/Depository will not be liable for acting on such requests.

Click here to submit Online closure request via HDFC Bank.
 

Online Process for Joint holders of NSDL Demat Account

  • Eligibility: Available for Resident-Ordinary Demat accounts (Single/Joint holders) with no pledge, freeze or pending requests and with a registered mobile number or email ID for validation.

  • Transfer Conditions: Securities can be transferred to another Demat account with the same PAN and matching holding pattern; inter-depository transfers require confirmation of holding pattern from the target depository.

  • Authentication & Submission: Application must be e-signed using Aadhaar-based e-sign; failure to e-sign will result in rejection. Uploaded signature must match the one recorded in the source Demat account. OTP authentication is required

  • Verification: The application is reviewed by the Depository Participant as per NSDL guidelines. Clients must save the e-signed PDF for future reference.

Click here to submit Online closure request via NSDL.

Convienience

Account Management Services

The account Services offered under Depository Services are as follows:

  • Update Power of Attorney (POA) details in the DEMAT account.

  • Add or modify nominees with defined share proportions.

  • Request statements including Transaction, Holdings cum Valuation and Billing details.

  • Obtain Client Master List (CML) for NSDL or Crystal Report for CDSL accounts.

  • Access DEMAT account details online via DP on Net facility.

  • Update personal details like name, address, contact info, signature and bank details for dividend/charges.

  • Transfer shares electronically via Speede (NSDL) or Easiest (CDSL).

  • Convert physical shares, bonds, and mutual funds into DEMAT form.

  • Re-materialize securities back into physical form if needed.

  • Pledge securities for loans or other financial arrangements.

  • Freeze or de-freeze your DEMAT account as per requirement.

  • Receive dividends, interest, and refunds via Electronic Clearing System (ECS).

  • Get bonus and rights issue allotments directly from the Registrar & Transfer Agent (RTA).

  • Open Offers and Buybacks or any action on Merger, Demerger and Amalgamation of Companies.

  • Stay informed with Insta-alerts, SMS updates, and email statements.

  • Change DEMAT account status upon change in residential status.

  • Use Delivery Instruction Slip (DIS) for physical settlement or off-market share transfers.

  • Initiate transmission of shares in case of account holder’s demise.

 

Need to submit a form? Click here to download and submit it at your nearest Demat Servicing Branch.

Convienience

Corporate Actions and Investment Services

Dividend & Corporate Actions:

  • Credit of dividends, interest, and refunds through Electronic Clearing System (ECS).
  • Allotment of bonuses and rights issued to investors by RTA.
  • Open offers, buybacks, or any action on merger, demerger, and amalgamation of companies.
  • Modifications in Demat such as changes in name, address, contact details, signature, bank details for charges and dividends.
  • Insta-alert, SMS, and email statement facility.
  • Conversion of Demat Account status upon a change in the residential status of the customer.
  • Application in ASBA, IPO, and SGB using Demat.

Investment options:

  • DIYSIP
  • Sovereign Gold Bond
  • Invest in Mutual Funds/SIPs
  • Global investing
  • Diversify with Digi Gold
Convienience

Demat Digital Services

e-Voting Facility for Shareholders
 

As per the Companies Act, 2013, every listed company or any company with 1,000 or more shareholders must provide electronic voting (e-Voting) to enable shareholders to vote on resolutions at general meetings.

What is e-Voting?
e-Voting allows shareholders to vote electronically from anywhere, at any time during the voting period, using platforms developed by NSDL and CDSL Ventures Ltd (CVL).

e-Voting Access Links

As per regulatory guidelines, certain existing Demat Account holders to whom the communication has already been sent by HDFC Bank, are hereby advised to take a note of the details of 6-KYC attributes that shall be made mandatory w.e.f. 1st July 2022. Each of these 6-KYC attributes need to be updated in demat account

 

  • 6-KYC attributes that need to be updated for DEMAT account holder(s): 

  • Name
  • Address  
  • PAN  
  • Valid mobile Number  
  • Valid email-id  
  • Income Range

 

Click Here to download NSDL Form

 

Click Here to download CDSL Form

 

Please submit the necessary form(s) for all Demat Account holders at your nearest DP Servicing HDFC Bank branch, enabling us to update the above mentioned 6-KYC attributes against each account holders in the Demat Account.

 


Even if one of the KYC attribute is not updated with the Bank records, it will be deemed as a Non-complaint Demat Account and the same will become inactive (i.e.), no debit will be allowed in such Demat Account thereafter.



SPEED-e & Easiest: Online Instruction Submission for Demat Accounts

Single Standalone Demat Account holders can conveniently submit instructions online using:
 

These platforms allow secure and efficient management of your Demat transactions from anywhere, anytime.

 

eCAS (Electronic Consolidated Account Statement) Registration

Demat account holders can now view all their Capital Market Investments in one place through the eCAS facility.
 

This service provides a consolidated view of your holdings across multiple companies and mutual funds, making portfolio tracking easier and more efficient.

 

IDeAS & Easi: Online Access to eCAS Statements

Single Standalone Demat Account holders can view their electronic Consolidated Account Statement (eCAS) online using:
 

These platforms provide a secure and convenient way to track your capital market investments anytime, anywhere.

More About Demat & Trading Account

SMS alerts related to demat transactions are provided by NSDL/CDSL in which registered investors will receive alerts for all types of debits and for credits due to IPO allotments and corporate actions. This acts as an effective risk control mechanism for monitoring demat account. In addition to the above, NSDL sends SMS alerts for below demat transactions as well:

  • Failed instructions
  • Overdue instructions
  • Change of mobile number
  • Change of address
  • Invocation of pledged securities
  • Registration and De-registration of Power of Attorney
  • Modification / Cancellation of nominee name
  • Initiation/Confirmation of pledge instructions
  • Mutual fund redemption request submission by client and acceptance/rejection of the same by RTA
  • SMS Alerts to Clients for Blocking/Debit of shares in demat account in respect of Tender Offer instruction
  • Prevent Unauthorized Transactions in your Demat account -->
    • Update your Mobile Number with your Depository Participant.
    • Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day
    • Issued in the interest of investors

No charge is levied by NSDL/CDSL on Depository Participants (DPs) for providing this facility to investors. This facility will be available to the investors provided they have given their mobile numbers to their DPs.

Know Your Customer (KYC) is the mandatory process of identifying and verifying the client's identity when opening an account. 

To check your KYC status, follow these steps:  

To identify the KYC Registration Agency (KRA) with which your KYC is registered, check the KRA Name and KYC Status. Please click here to refer sample:  

What does KYC status mean?  

  • KYC Registered - The record is registered with KRA as per the Uniform KYC Requirements for the Securities Markets.

  • Under Process - KRA has accepted KYC records for processing as per the Uniform KYC Requirements for the Securities Markets. The verification of KYC is under process at KRA.  

  • On Hold - KYC was kept on hold due to discrepancies in KYC documents.

In case you find your KRA Status as On Hold, KRA Rejected, etc., follow these steps:

As per SEBI guidelines, KRAs are responsible for validating clients' KYC details as per their records. KRA will send emails to inform clients that their KYC has been successfully registered. Clients in whose case, KYC details cannot be verified, shall not be allowed to transact further in securities market until the KYC details are verified. Clients who have received an email from the KRA must click on the link and validate their email address. 

Further, in case of non-receipt of any intimation from their respective KRA, Clients can visit their KRA website listed below and follow the on-screen instructions to validate their details: 

 You may please refer the below SEBI Circular for further details: 

  • SEBI/HO/MIRSD/DoP/P/CIR/2022/46 dated April 06, 2022 

  • SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated August 11, 2023 

 Sr. No

 Particulars 

 Brief of Circular 

 1 

Guidelines were issued by TRAI under TCCCPR 2018 to prevent Unsolicited Commercial Communications. Reference Circulars: 

NSDL/POLICY/2024/0111 

CDSL/PMLA/DP/POLICY/2024/436 

Procedures for filing complaints concerning Unsolicited Communication (UCC) and fraudulent schemes: 

 

  1. In case of receiving spam or UCC, make a DND complaint at the respective TSP’s app/website, TRAI DND app, or call/SMS 1909 

  2. In case of receiving suspected fraud communication, report to Chakshu Platform of the Department of Telecommunications https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp

  1. In case fraud has already happened, report the same to the Cyber Crime helpline number 1930 or the website www.cybercrime.gov.in

 2 

Consolidated Account Statement (CAS). 
Reference Circulars: 

 

CDSL/OPS/DP/SYSTM/2024/425 

Dispatch Of Consolidated Account Statement (CAS) for all securities assets: 

 

Considering the increasing reach of digital technology, electronic mode now being the preferred mode of communication and as a green initiative measure and to streamline the regulatory guidelines on the mode of dispatch of account statements, it has been decided to revisit the regulatory provisions and provide for email as the default mode of dispatch for CAS by Depositories, Mutual Fund – Registrar and Transfer Agents (MF-RTAs) and holding statement by Depositories Participant (DP). Please refer to the Circular for more details. 

 3 

Two Factor Authentication In Easi & Easiest Login. 

Reference Circulars: 

CDSL/OPS/DP/EASI/2024/310 

Implementation Of Two Factor Authentication In Easi & Easiest Login for CDSL Accounts: 

 

CDSL is in the process of implementing Two Factor Authentication (2FA), a new security feature for safeguarding access to EASI/EASIEST login. 2FA adds a layer of protection to prevent unauthorized access to the demat account. This 2FA is a method of authorization necessitating two-layer authentication for existing/new accessible & easiest users. Please refer to Circular for more details. 

 4 

Strategy to address scams soliciting investments. 

Reference Circulars: 

CDSL/OPS/DP/GENRL/2024/234 

NSDL/POLICY/2024/0048 

A Comprehensive strategy to address scams soliciting investments impersonating recognized intermediaries: 

 

SEBI has been receiving complaints from investors/intermediaries about fraudulent trading activities in the name of prominent SEBI-registered financial institutions. These activities deceive investors through various digital channels, including websites, mobile applications, and social media platforms. Such impersonation not only threatens investors' trust and confidence but also undermines the credibility of the entire financial ecosystem. In this regard, Customers need to avoid fraudulent schemes/Apps promising unrealistic returns. 

 5 

Investor Charter for Depositories and Depository Participants. 

Reference Circulars: 

NSDL/POLICY/2024/0106 

NSDL/POLICY/2024/0089 

NSDL/POLICY/2024/0073 

NSDL/POLICY/2021/0126 

Investor Charter for Depositories and Depository Participants: 

 

Investor Charter for Depositories and Depository Participants by Participants is issued to make the Indian Securities Market Transparent, Efficient, and investor-friendly by providing a safe, reliable, transparent, and trusted record-keeping platform for investors to hold and transfer securities in dematerialized form. 

 

Please refer to link for more details: Investor Charter (NSDL & CDSL) (hdfcbank.com)

 6 

Off-market transactions for ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account. 

 

Reference Circulars: 

NSDL/POLICY/2024/0090 

CDSL/OPS/DP/SYSTM/2024/479 

Validation of reason codes while executing off-market transactions for ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account: 

 

Pursuant to SEBI directives on ‘Credit of units of AIF in dematerialized form’ & ‘maintenance of Aggregate Escrow Demat Account’, changes have been incorporated in the validation for off market transfer. Please refer relevant Circulars for more details. 

 7 

SCORES 2.0 – New Technology to Strengthen SEBI Complaint Redressal System for Investors: 

 

Reference Circulars: 

NSDL/POLICY/2024/0044 

CDSL/IG/DP/GENRL/2024/188 

SEBI PRESS release on SCORES 2.0 – New Technology to Strengthen SEBI Complaint Redressal System for Investors: 

 

SEBI vide press release no. PR. No. 06/2024, dated April 1, 2024, informed about having launched the new version of SCORES 2.0 to strengthen the investor complaint redressal mechanism by making the process more efficient through auto-routing, escalation and monitoring by Depositories to reduce the timeline. Please refer Circular for more details. 

 8 

Eligibility Criteria & Operational Guidelines for processing of request for off market transfer of Sovereign Gold Bonds (SGBs).  

 

Reference Circulars:  
NSDL/POLICY/2024/0068  
NSDL/POLICY/2024/0066  
CDSL/OPS/CA/GENRL/SGB/2024/432  
NSDL/POLICY/2023/0156 
NSDL/POLICY/2024/0183
NSDL/POLICY/2025/0083

Eligibility Criteria for the investors permitted to hold/transact in SGB & Operational Guidelines for processing of a request for off- market transfer of SGBs and creation of encumbrance on SGB units held in dematerialized form:  

 

RBI, vide its Press Release dated October 30, 2015 regarding Sovereign Gold Bonds 2015-16 has clarified about the category of investors permitted to hold/transact SGBs in their demat account. Further, ISINs of existing SGBs have been marked under the “Restricted Transferability” functionality in the NSDL depository system. Functionality of Restricted Transferability as applicable in respect of AIF units is also extended for SGBs from June 3, 2024. 

 

Further, the following client categories are eligible to hold SGBs: 

  

1) Person Resident in India 
2) Trust 
3) HUFs 
4) Charitable Institutions 
5) Universities  

 

In the case of all other client categories, the off-market transaction shall be rejected. 

 

Please refer to relevant Circulars for more details.

 9 

SEBI Circular on ‘Introduction of the
Beta version of T+0 rolling settlement
cycle on optional basis in addition
to the existing T+1 settlement cycle
in Equity Cash Markets’.

 

Reference Circulars:

NSDL/POLICY/2024/0038

NSDL/POLICY/2024/0039

NSDL/POLICY/2025/0057

SEBI Circular and Operational guidelines
on ‘Introduction of the Beta version of T+0 rolling settlement cycle’:

 

Securities and Exchange Board of India (SEBI), vide its circular no. SEBI/HO/MRD/MRD-PoD-3/P/CIR/2024/20, dated March 21, 2024, has issued guidelines regarding a framework for introducing the Beta version of the T+0 settlement cycle on an optional basis in addition to the existing T+1 settlement cycle in the equity cash market w.e.f. March 28, 2024.

 

Extension of timeline for implementation of provisions of SEBI Circular dated December 10, 2024, on optional T+0 settlement cycle for Qualified Stock Brokers (QSBs).

 

Please refer relevant Circulars for more details.

 10 

Updation Of Choice Of Nomination. 

 

Reference Circulars: 

SEBI/HO/MIRSD/POD1/P/CIR/2024/81 

NSDL/POLICY/2024/0082 

CDSL/OPS/DP/POLCY/2024/317 

SEBI Circular regarding non-submission of ‘choice of Nomination’ for ease of doing investments and mandatory fields for updating nomination details: 

 

Important Note: Adding a nominee helps ensure a smooth settlement process for unforeseen events. We encourage you to add a nominee to your Demat account. 

 

Why Add a Nominee? 

  • Easy Settlement: Ensures smooth transfer of assets. 

  • Security: Protects your investments. 

 

Who Can Be a Nominee? 

  • Up to 3 individuals. 

  • Any individual or Power of Attorney (POA) holder of the Demat account. 

  • A minor under the supervision of a guardian. 

 

Steps to Add a Nominee: 

Online: 

  • Visit: HDFC Bank Nomination Portal 

  • Add up to 3 nominees and confirm all details. 

  • E-Sign with OTP (Access to your Aadhaar-linked mobile number for E-sign). 

Offline: 

  • Submit the signed Nomination form with the required details and signatures to your nearest HDFC Bank Demat Servicing Branch. 

 11 

Online Resolution of Disputes in the Indian Securities Market. 

 

Reference Circulars: 

NSDL/POLICY/2023/0100 

Online Resolution of Disputes in the Indian Securities Market: 

 

SEBI issued a circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131, dated July 31, 2023, provides guidelines for online dispute resolution in the Indian securities market. Please refer Circular for more details. 

 12 

Mandatory Updation of certain attributes of KYC of clients. 

 

Reference Circulars: 

NSDL/POLICY/2021/0036 

All Customers are advised to note that 6-KYC attributes shall be made mandatory for all the categories of clients: 

  • Name 

  • Address 

  • PAN 

  • Valid mobile number 

  • Valid email-id 

  • Income range 

 

Please refer Circular for more details. 

 13 

Facility for Basic Services Demat Account (BSDA) for Financial Inclusion and Ease of Investing. 

 

Reference Circulars: 

SEBI/HO/MIRSD/MIRSD PoD1/P/CIR/2024/91 

NSDL/POLICY/2024/0097 

CDSL/OPS/DP/POLCY/2024/358 

In order to further boost participation in securities market, ease of doing investments and based on representations from market participants, the BSDA facility has been comprehensively reviewed by SEBI and have issued revised guidelines. 

 

Please refer Circular for more details. 

14

Enhancement of operational efficiency and Risk Reduction - Payout of securities directly to client demat account.

Reference Circulars: 
NSDL/POLICY/2024/0076
NSDL/POLICY/2024/0150
NSDL/POLICY/2024/0159
CDSL/OPS/DP/SETT/2024/589
CDSL/OPS/DP/POLCY/2024/604

Enhancement of operational efficiency and Risk Reduction - Payout of securities directly to client demat account:

SEBI, vide Master Circular for Stock Brokers dated May 22, 2024, inter alia, specified various processes for handling clients’ securities with regard to the pay-in and payout of securities. This is to protect clients’ securities and to ensure that the stock broker\ segregates the securities of the client or clients so that they are not vulnerable to misuse.

Please refer relevant Circulars for more details.

15

Advisory For Fraudsters Exploiting Compromised Websites For Public Deception 

Reference Circulars:  

CDSL/OPS/DP/POLCY/2025/149 

Cybercriminals have increasingly targeted websites of Depository Participants to perpetrate fraud, deceiving the public and potentially causing harm to both Depository Participants and Investors. These malicious actors exploit vulnerabilities in these trusted websites to carry out illegal activities; from stealing sensitive personal data to spreading false information. 

Please refer relevant Circular for more details. 

16

Revise and Revamp Nomination Facilities in the Indian Securities Market 

Reference Circulars:     

  • SEBI/HO/OIAE/OIAE_IAD3/P/ON/2025/01650  

  • SEBI/HO/OIAE/OIAE_IAD3/P/ON/2025/0027 

  • CDSL/OPS/DP/POLCY/2025/567 

  • NSDL/POLICY/2025/0120

To revise and revamp the norms for nomination for demat accounts and mutual fund (MF) folios and to prevent the generation of unclaimed assets in the Indian securities market the existing nomination facilities in the Indian securities market, to the extent of aforesaid, are being revised.  

To have uniformity in dealing with incapacitate investors and those with special needs or sick or old investors in the securities market, the Depositories and AMFI have put in place common Standard Operating Procedure. 

Please refer relevant Circular for more details. 

17

Direct payout of securities to client demat account – Pilot launch on February 25, 2025 

Reference Circulars:  

  • NSDL/POLICY/2025/0021 

  • CDSL/OPS/DP/SETT/2025/110 

Please take note of the communiques issued pertaining to enhancement of operational efficiency and risk reduction direct pay-out to client demat accounts and change in timing for securities pay-out in the activity schedule for T+1 Rolling Settlement. 

Please refer relevant Circular for more details. 

18

CDSL Frequently Asked Questions 

Reference Circulars: 

  • CDSL/OPS/DP/GENRL/2025/93 

Please refer to the updated FAQs to stay informed about the latest developments and operational guidelines issued by CDSL from time to time. 

Please refer relevant Circular for more details. 

19

Harnessing DigiLocker as a Digital Public
Infrastructure for reducing Unclaimed Assets in the Indian Securities Market 

 
Reference Circulars:  

  • SEBI/HO/OIAE/OIAE_IAD-3/P/CIR/2025/32 

  • NSDL/POLICY/2025/0038 

  • CDSL/OPS/DP/SETT/2025/210 

  • CDSL/OPS/DP/POLCY/2025/188 

  • NSDL/POLICY/2025/0055

In line with its core mandate of investor protection and safeguarding investor interests, SEBI has directed its efforts towards minimizing the creation of Unclaimed Assets (UA) in the securities market. To address this issue in the Indian securities market, SEBI has implemented several measures, including: 

 

a) stipulation of norms for inactive / dormant accounts and folios, 

b) mandating furnishing of contact and bank details by investors, 

c) mandating investors to either provide nomination or expressly opt-out from making a nomination, 

d) simplification of norms for transmission, 

e) centralized mechanism for reporting demise of investor 

 

With a view towards reducing unidentified UA in the Indian securities market, it is proposed to harness the prowess of digital public infrastructure (specifically Digital Locker mechanism i.e. ‘DigiLocker’) and of the KRAs registered with the Board.  

Please refer relevant Circular for more details. 

20

Updation Of CDSL DP Database

 

Reference Circulars:

CDSL/OPS/DP/GENRL/2025/223

To view the details of your DP on CDSL website, Please access the below link:

 

https://www.cdslindia.com/
eservices/DP/DPDatabase

21

Popularization Of SEBI Investor Awareness Test & Saa₹thi APP 

 

Reference Circulars: CDSL/IPF/DP/POLCY/2025/242

Please take note of two key initiatives introduced by SEBI: the SEBI Investor Awareness Test and the Saa₹thi App 2.0, both aimed at promoting financial literacy and empowering the investors. 


Please refer relevant Circulars for more details.

22

Annual assessment of default status of debt securities

 

Reference Circulars: NSDL/POLICY/2025/0053

Attention is hereby invited to Chapter XI on Operational framework for transactions in defaulted debt securities post maturity date / redemption date of SEBI Master Circular no. SEBI/HO/DDHS/PoD1/P/CIR/2024/54 dated May 22, 2024. As per clause 9 under Chapter XI of the aforesaid SEBI circular dated May 22, 2024, annual assessment of default status in respect of debt securities which have been identified as Defaulted in Redemption in NSDL system as on March 31, 2025 has been conducted.

 

Please refer relevant Circulars for more details.

23

SEBI circular regarding Margin obligations to be given by way of Pledge Re-pledge in the Depository System 

 

Reference Circulars: NSDL/POLICY/2025/0072 NSDL/POLICY/2025/0084 CDSL/OPS/DP/SETT/2025/443 

NSDL/POLICY/2025/0140 

SEBI, vide circular SEBI/HO/MIRSD/DOP/CIR/P/2020/28 dated February 25, 2020 and Para 41 of Master Circular for Stock Brokers dated August 09, 2024, mandated that the broker shall accept collateral from client in the form of securities only by the way of ‘margin pledge’. The operational mechanism for initiation, release and invocation of margin pledge is provided. 

SEBI, vide circular SEBI/HO/MIRSD/MIRSD-PoD/P/CIR/2025/118 dated August 18, 2025 has decided to extend the timeline for implementation to October 10, 2025. 

Please refer relevant Circulars for more details. 

24

Clarification on Timelines for Submission of Early Pay-In (EPI) Instructions in respect of T+0
Settlement Cycle

Reference Circulars:
NSDL/POLICY/2025/0058

The following timelines will be applicable for submitting Early Pay In (EPI) instructions into the NSDL depository system under the T+0 settlement cycle:
• For Custodian Clients: The EPI instructions can be submitted up to 3:30 PM on the trade date (T)
• For Retail Clients: The EPI cut-off time remains unchanged at 1:45 PM on the trade date (T)

Please refer relevant Circulars for more details.

25

Prescribed Limits On Holding
Sovereign Gold Bonds  

 

Reference Circulars:
CDSL/OPS/CA/GENRL/SGB/2025/462 

Please note the prescribed limits on holding Sovereign Gold Bonds (SGBs) as outlined by the Reserve Bank of India (RBI). 

 

The maximum subscription limit per fiscal year (April to March) across primary issuance and secondary market purchases is as follows: 

i. 4 kg for individuals, 

ii. 4 kg for Hindu Undivided Family (HUF) and 

iii. 20 kg for trusts and similar entities notified by the government from time to time per fiscal year (April – March).  

 

In case of joint holding, the limit applies to the first applicant only.  

 

The annual ceiling will include bonds subscribed under different tranches during initial issuance by the Government and those purchased from the secondary market. The ceiling on investment will not include the holdings as collateral by banks and other Financial Institutions. 

 

Individual investors with subsequent change in residential status from resident to non-resident may continue to hold SGB till early redemption/maturity. 

 

It is essential that investors remain informed about these limits to ensure compliance and avoid any unintentional breaches. 

 

Please refer relevant Circular for more details. 

26

Ease Of Doing Investment - Special Window For Re-Lodgement Of Transfer Requests Of Physical Shares 

 

Reference Circulars: 

CDSL/OPS/DP/POLCY/2025/500 

Transfer of securities in physical mode was discontinued with effect from April 01, 2019. Subsequently, it was clarified that transfer deeds lodged prior to deadline of April 01, 2019 and rejected/returned due to deficiency in the documents may be re-lodged with requisite documents. It was further decided to fix March 31, 2021 as the cut-off date for re-lodgement of transfer deeds. 

 

Thus, in order to facilitate ease of investing for investors and to secure the rights of investors in the securities which were purchased by them, it has been decided to open a special window only for re-lodgement of transfer deeds, which were lodged prior to the deadline of April 01, 2019 and rejected/returned/not attended to due to deficiency in the documents/process/or otherwise, for a period of six months from July 07, 2025 till January 06, 2026. 

 

Please refer relevant Circular for more details. 

27

Launch Of Securities Market Hackathon At Global Fintech Fest 2025 (GFF `25) 

 

Reference Circulars: 

CDSL/OPS/DP/POLCY/2025/491 

SEBI in partnership with BSE, CDSL, NSDL and KFintech has  launched a Securities Market Hackathon at Global Fintech Fest 2025 (GFF ’25). The theme for the Hackathon is “Driving Innovation and tech-oriented solutions in securities market”. The  

hackathon intends to bring together India’s brightest minds to develop digital-first solutions for tackling real-world challenges in the securities market. 

Details about the problem statements, timelines, eligibility criteria, evaluation process, prizes, and the registration link are available in the circular. 

Please refer relevant Circular for more details. 

28

Change In Cut-Off Timings For Submitting Pay-In Instructions For Mutual Fund Redemption Settlement For ICCL

Reference Circulars:
CDSL/OPS/DP/SETT/2025/588 NSDL/POLICY/2025/0113

As per the intimations received from Indian Clearing Corporation Limited (ICCL) [in accordance with guidelines of SEBI and AMFI] deadline time for Pay-in of Mutual Fund Redemption settlement in respect of ICCL are revised from 07:15 pm to 07:30 pm.

Please refer relevant Circular for more details.

29

Facility For Payment Of Stamp Duty By Beneficial Owners (BOs)Through Valid UPI Handle  

Reference Circulars:   

CDSL/OPS/DP/SETT/2025/633

CDSL has informed its DPs that their clients (BOs) can now start making the stamp duty payment to CDSL through valid UPI handle for execution of off-market or invocation transactions. The said facility is enabled to BOs effective from i.e., September 18, 2025. 

 

Please refer relevant Circular for more details.

30

Opening Of Demat Account In The Name Of Association Of Persons (AOP) 

 

Reference Circulars:  

SEBI/HO/MRD/PoD1/CIR/P/2025/24

SEBI had received representations to permit opening of demat accounts directly in the name of Association of Persons (AoP). Upon examination of the relevant legal provisions and after detailed deliberations with stakeholders, to foster and ensure ease of doing business, it has been decided to allow opening of demat account in the name of the AoP for holding securities, such as units of mutual funds, corporate bonds and Government Securities in demat account. 

 

Please refer relevant Circular for more details. 

31

World Investor Week 2025 

 

Reference Circulars:   
CDSL/IPF/DP/POLCY/2025/669 

The World Investor Week (WIW) is a global investor awareness campaign celebrated annually by securities market regulators across the world. This year, WIW-2025 will be celebrated in India from Monday, October 06, 2025, to Sunday, October 12, 2025.  

 

The primary objective of WIW is to promote financial education and investor protection worldwide. CDSL is celebrating WIW under the aegis of Securities and Exchange Board of India (SEBI) and International Organization of Securities Commissions (IOSCO). 

 

Please refer relevant Circular for more details.

32 

Integrity Pledge Vigilance Awareness Week 

 

Reference Circulars: 

CDSL/OPS/DP/POLCY/2025/715

Central Vigilance Commission (CVC) has decided that the Vigilance Awareness Week for the year 2025 would be observed in the week starting from October 27, 2025. The theme of observing Vigilance Awareness Week is “VIGILANCE: OUR SHARED RESPONSIBILITY”. 

 

Further, CVC has also desired encouragement of e-pledge available on the website of CVC at https://pledge.cvc.nic.in/. 

 

Please refer relevant Circulars for more details. 

33 

SEBI press release on caution to public regarding dealing in ‘Digital Gold’  

Reference Circulars:
NSDL/POLICY/2025/0151

Attention is invited to SEBI press release no. PR No.70/2025 dated November 08, 2025 cautioning the public against dealing in ‘Digital Gold’ through online platforms that are not regulated by SEBI.

Please refer relevant Circular for more details.

34 

Enhancement for enabling Application Programming Interface to facilitate Value Free Transfer (VFT) of Government Securities (G-Secs)

Reference Circulars:
NSDL/POLICY/2025/0162
CDSL/OPS/CA/GENRL/SGB/2025/743

Pursuant to RBI directions, Depository system is being enhanced for enabling Value Free Transfer (VFT) of Government Securities (G-Secs) between demat accounts within Depositories (NSDL and CDSL) and between NSDL/CDSL demat account and RBI Retail Direct Gilt Account(s) (RDG) accounts maintained at CCIL for Own Account Transfers.

Please refer relevant Circular for more details.

 

Please refer relevant Circulars for more details. 

35 

Facility For Payment Of Stamp Duty By Beneficial Owners (Bos)Through Dynamic Qr Code 

Reference Circulars: 
CDSL/OPS/DP/SETT/2026/6

CDSL has informed that now clients (BOs) can start making the stamp duty payment to CDSL through dynamic QR code for execution of off-market or invocation transactions.  

 

Please refer relevant Circular for more details. 
36 Unified Investor Mobile Application developed by NSDL in co-ordination with SEBI

NSDL had launched various investor-centric unified features in its mobile application, viz., NSDL SPEED-e, which provides a secure and user-friendly platform consolidating financial information from Depositories, Stock Exchanges, and Clearing Corporations.

 

The application is designed to enable investors to make informed decisions while enhancing transparency, awareness, and investor empowerment.

 

The functionalities launched in February, 2025 under aegis of SEBI’s Unified Investor Application program in the NSDL SPEED-e mobile application include:

 

  • Open Positions and Margin Information: Information pertaining to open positions and margin utilized or held with Clearing Corporations, as made available by both depositories in their respective applications

 

  • Depository Information: Display of balances in Demat accounts, enabling investors to track their investments across depositories

 

  • E-Voting: Facilities provided by both depositories that allow investors to participate in electronic voting for various corporate actions

37

Trading Holiday On January 15, 2026 

Reference Circulars: 
CDSL/OPS/DP/SETTL/2026/24 

The exchange of Inter-Depository Transactions (IDT) between the depositories will be discontinued on Thursday, January 15, 2026, being a Trading Holiday on account of Municipal Corporation Election in Maharashtra. 

​​​​​​​Please refer relevant Circular for more details.

38 

Unified Investor Mobile Application developed by NSDL in co-ordination with SEBI

NSDL had launched various investor-centric unified features in its mobile application, viz., NSDL SPEED-e, which provides a secure and user-friendly platform consolidating financial information from Depositories, Stock Exchanges, and Clearing Corporations. 

The application is designed to enable investors to make informed decisions while enhancing transparency, awareness, and investor empowerment. 

The functionalities launched in February, 2025 under aegis of SEBI’s Unified Investor Application program in the NSDL SPEED-e mobile application include: 

  • Open Positions and Margin Information: Information pertaining to open positions and margin utilized or held with Clearing Corporations, as made available by both depositories in their respective applications 
  • Depository Information: Display of balances in Demat accounts, enabling investors to track their investments across depositories 
  • E-Voting: Facilities provided by both depositories that allow investors to participate in electronic voting for various corporate actions 

39 

Live Trading Session On February 01, 2026 And Availability Of NSDL/CDSL Systems  

Reference Circulars: 
CDSL/OPS/DP/SETTL/2026/56 
NSDL/POLICY/2026/0012 

Advised to refer to the circulars issued by the exchanges BSE notice no. 20260116-33  and NSE circular reference no. NSE/CMTR/72349 dated January 16, 2026, regarding Live Trading session on Sunday, February 01, 2026, on account of the presentation of the Union Budget.  

Please refer relevant Circular for more details. 

 

40 

Migration Of NSE SLB Settlements From NCL CCID – 23 To NCL CCID – 11  

Reference Circulars:
CDSL/OPS/DP/SETTL/2026/42 

Advised to refer to the circulars issued by CDSL regarding Migration Of NSE SLB Settlements From NCL CCID – 23 To NCL CCID – 11.  

Please refer relevant Circular for more details. 

 

41 

CDSL Investor Mobile Application- Myeasi  

Reference Circulars: 
CDSL/BD-NP/DP/SEBI/2026/78 

To enhance investor awareness, improve transparency, and provide easier access to securities-holding information, CDSL in coordination with SEBI has upgraded its investor mobile application.

 

Please refer relevant Circular for more details. 

 

42

Enhancement in the NSDL SPEED‑e Application to enable off‑market transfer instructions for password‑based users

Reference Circulars:
NSDL/SPEED-e/POLICY/2026/0004

It is hereby informed that NSDL SPEED‑e Application has been enhanced from 30th of January 2026 to introduce the facility to initiate off-market transfer instructions between NSDL demat accounts for Password-based users

Please refer relevant Circular for more details.

For detailed information on the above Circulars, please visit NSDL at https://nsdl.co.in/ and   
CDSL at https://www.cdslindia.com/  



As per Central Board of Direct Taxes (CBDT) notification G.S.R 112(E) dated February 13, 2020, the Permanent Account Number (PAN) of a person allotted as shall become inoperative if it is not linked with Aadhaar by September 30, 2021 or any other date specified by CBDT. Revised date is June 30, 2023.

All the existing investors, who have not linked their PAN with Aadhaar number, are advised to ensure linking of PAN with Aadhaar number for continual and smooth transactions in securities market and to avoid any consequences of non-compliance of said notification on their transactions in securities market.

  • As per SEBI Circular No. SEBI/HO/MIRSD/RTAMB/CIR/P/2021/601 dated July 23, 2021, submitting Nomination consent for Opt-in/ Opt-out is mandatory before June 30, 2024.

  • Holiday list 2026 for Demat customers Click here for details.

  • As per NSDL circular number NSDL/POLICY/2021/0122 dated December 15, 2021 & CDSL communique number CDSL/OPS/DP/SYSTM/2021/569 dated December 15, 2021, NSDL & CDSL will implement additional system level validation while executing such transactions with effect from March 25, 2022. Further, in case of manual verification (wherever applicable), DP (Bank) has been advised to take supporting document(s) from client for certain types of reason code to ascertain the nature of transaction.

For more details, please refer to above mentioned NSDL and CDSL circular and clients are advised to select appropriate reason code while executing off-market transfer, to avoid failure of off-market transfers due to such validation of reason codes.

  • The clients who are registered with HDFC Securities Limited for on-line trading do not require SPEED-e / EASIEST facility (facility to submit  on-line instructions directly to depository without involvement of DP).

    This is to avoid settlement issues in case of multiple instructions for same ISIN / quantity through HSL and depository on-line platforms.

  • As per the circular / guidelines issued by Ministry of Corporate Affairs (MCA), the shares for which the dividend amount has remained unclaimed by the beneficial owner (client) for a period of 7 years shall be credited to an Investor Education and Protection Fund (IEPF) Suspense account (in the name of the Company).

  • You can update your Aadhaar now (for NSDL Demat accounts)

    You can also submit a copy of your Aadhaar Card / e-Aadhaar to the nearest DP servicing branch duly acknowledged by holder(s) with a request on Common Aadhaar application form, mentioning DP ID and Client ID (Demat account number) and consent to update your Demat account and other Bank relationships with Aadhaar. Your Aadhaar will be updated post authentication.

  • KYC is one time exercise while dealing in securities markets - once KYC (Know your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status.) is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

  • As per CDSL communique no. CDSL/OPS/DP/POLCY/2020/447 dated October 14, 2020  and  NSDL Circular No. NSDL/POLICY/2020/0138 dated October 20, 2020,  all off Market transfer instructions will be processed after taking consent from the transferor client by way of OTP confirmation. On the execution date of off market transfer instruction, a link would be generated and sent by depositories i.e. NSDL and CDSL  on mobile number and e-mail id as registered in the demat account of the client.

  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account

  • The Procedure for filing complaints on SEBI Complaint Redress System (SCORES) is a follow:
    A. Register on SCORES portal (https://scores.sebi.gov.in)
    B.  Mandatory details for filing complaints on scores:
     Name, PAN, Address, Mobile Number, E-mail ID.
    C.  Benefits: 
    1) Effective communication.
    2) Speedy redressal of the grievances.

Depository Name Web Address Contact No. Email Id
NSDL www.nsdl.co.in 022 4886 7000 relations@nsdl.com

 

Click here for SEBI SCORES App link.

Note:

  • Demat clients can email us at infodp@hdfc.bank.in for any queries, feedback, information & suggestions etc. with respect to Demat account.

  • You can also raise a grievance on SEBI’s Online Dispute Resolution Portal (ODR) by first registering yourself on the portal and providing your details. Initial grievance reference number is required to submit the grievance on ODR.


Link for SEBI’s ODR portal is below:

https://smartodr.in/investor/login


In case your grievance pertains to market manipulation/fraudulent activities in the market or against Depository Participants, you may write to report-mktmanipulation@nsdl.com

Restricting Trading by Designated Persons (“DPS”)

 

  1. In accordance with the Prohibition of Insider Trading regulations, SEBI has introduced trading restrictions for Demat Account where the sole or either of the account holder is the designated person.

  2. The specific ISIN of listed companies in the Demat accounts of the designated person would be Frozen for both i.e. Debit and Credit at BO-ISIN level by the Depositories i.e. NSDL & CDSL centrally.

  3. Freeze reason for said ISIN would be “Trading Window Closure Period”.

  4. Such a Freeze on the accounts of Designated Persons would be removed by the Depositories post the specified Trading Window Closure period.

Holding of AIF units and Securities of Unlisted Corporates in Demat account:

As per regulatory guidelines, it has been made mandatory that the Alternative Investment Funds (AIFs) and Securities of Unlisted Corporates should be held in Demat mode only.

For off-market transfer of AIF Units to and from Escrow account maintained by the AIF Fund Managers, the reason code to be used is 29- Deposit of securities with Escrow agent and its return.

Restricted Transferability:

With reference to SEBI Circular no. SEBI/HO/AFD/PoD1/CIR/2023/96 regarding Alternative Investment Funds (AIFs) and NSDL & CDSL Circulars regarding Operational guidelines for processing off-market transfer request of Sovereign Gold Bonds (SGB).

Initially, ISINs of AIF units were marked as “Restricted for Transfer” wherein for any off-market transfer processing, approval was sought from the AIF Issuer for both Inter and Intra Depository. As per the circulars released by the Depositories, now ISIN of existing SGB would also be marked for “Restricted Transferability’.

Initial Public Offers (IPOs) offer investors a chance to participate in emerging growth opportunities. With HDFC Bank’s ASBA (Application Supported by Blocked Amount) facility, you can invest in IPOs securely and conveniently.

  • Funds remain in your account until allotment
  • No need for physical paperwork
  • Seamless application via NetBanking

Click here for more information and to apply.

Important Guidelines for your Delivery Instruction Slip (DIS) / Delivery Instruction slip Booklet (DIB)

       Do’s

      Don’ts

  • Always store your DIB in lock & key

  • If your DIS / DIB is lost / stolen / not traceable intimate the same to your DP at the earliest

  • Request for DIS / DIB should be done using the requisition slip available in the DIS booklet

  • For issuance of loose DIS, visit the branch in person

  • The loose DIS issued, has to be signed by all the holders in front of an authorized DP official and submit for processing same time.

  • Cancel the unused columns of DIS before submission

  • Signature on DIS should match with the sign recorded in your Demat account

  • Do not leave blank or signed DIS with a DP or any other person / entity

  • Do not sign blank DIS and keep unattended

  • Do not delay reporting of loss of your DIS or DIS booklet and get the unused DIS cancelled in Demat account



  • As per NSDL circular NSDL/POLICY/2022/103 dated July 23, 2022 and CDSL communique CDSL/OPS/DP/S ETTL/2022/462 dated August 12, 2022 system validation will be implemented for pay-in transactions with delivery obligations received from Clearing Corporation (CC) before affecting debit and mandating Participants / Brokers to seek UCC details at the time of processing pay-in instructions in all applicable modes viz., e-DIS / Physical DIS / DDPI / POA etc.

  • Additional details required while processing pay-in related transactions in NSDL system: Client UCC, Trading Member ID, Exchange ID, Segment ID etc.

  • Additional details required while processing pay-in related transactions in CDSL system: UCC, Segment ID, CMID, TM Code / CP Code (for custody), EXID etc.
     

KYC Attributes updation in Demat Account

NSDL Individual Joint holders or CDSL Individual Demat A/c holders can update KYC attributes by submitting a physical request at the DP servicing branch. Download the physical request form (NSDL / CDSL) and submit it to your nearest Demat servicing center - https://near-me.hdfcbank.com/branch-atm-locator/
 

To access Regulatory Disclosures – Click Here


  • As per SEBI Circular No. SEBI/HO/MIRSD/RTAMB/CIR/P/2021/601 dated July 23, 2021, submitting Nomination consent for Opt-in/ Opt-out is mandatory before June 30, 2024.

  • Holiday list 2026 for Demat customers Click here for details.

  • As per NSDL circular number NSDL/POLICY/2021/0122 dated December 15, 2021 & CDSL communique number CDSL/OPS/DP/SYSTM/2021/569 dated December 15, 2021, NSDL & CDSL will implement additional system level validation while executing such transactions with effect from March 25, 2022. Further, in case of manual verification (wherever applicable), DP (Bank) has been advised to take supporting document(s) from client for certain types of reason code to ascertain the nature of transaction.

For more details, please refer to above mentioned NSDL and CDSL circular and clients are advised to select appropriate reason code while executing off-market transfer, to avoid failure of off-market transfers due to such validation of reason codes.

  • The clients who are registered with HDFC Securities Limited for on-line trading do not require SPEED-e / EASIEST facility (facility to submit  on-line instructions directly to depository without involvement of DP).

    This is to avoid settlement issues in case of multiple instructions for same ISIN / quantity through HSL and depository on-line platforms.

  • As per the circular / guidelines issued by Ministry of Corporate Affairs (MCA), the shares for which the dividend amount has remained unclaimed by the beneficial owner (client) for a period of 7 years shall be credited to an Investor Education and Protection Fund (IEPF) Suspense account (in the name of the Company).

  • You can update your Aadhaar now (for NSDL Demat accounts)

    You can also submit a copy of your Aadhaar Card / e-Aadhaar to the nearest DP servicing branch duly acknowledged by holder(s) with a request on Common Aadhaar application form, mentioning DP ID and Client ID (Demat account number) and consent to update your Demat account and other Bank relationships with Aadhaar. Your Aadhaar will be updated post authentication.

  • KYC is one time exercise while dealing in securities markets - once KYC (Know your customer (KYC) is a form which will let the bank know who customer is, his address and his the financial and occupational status.) is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

  • As per CDSL communique no. CDSL/OPS/DP/POLCY/2020/447 dated October 14, 2020  and  NSDL Circular No. NSDL/POLICY/2020/0138 dated October 20, 2020,  all off Market transfer instructions will be processed after taking consent from the transferor client by way of OTP confirmation. On the execution date of off market transfer instruction, a link would be generated and sent by depositories i.e. NSDL and CDSL  on mobile number and e-mail id as registered in the demat account of the client.

  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account

  • The Procedure for filing complaints on SEBI Complaint Redress System (SCORES) is a follow:
    A. Register on SCORES portal (https://scores.sebi.gov.in)
    B.  Mandatory details for filing complaints on scores:
     Name, PAN, Address, Mobile Number, E-mail ID.
    C.  Benefits: 
    1) Effective communication.
    2) Speedy redressal of the grievances.

Depository Name Web Address Contact No. Email Id
NSDL www.nsdl.co.in 022 4886 7000 relations@nsdl.com

 

Click here for SEBI SCORES App link.

Note:

  • Demat clients can email us at infodp@hdfcbank.com for any queries, feedback, information & suggestions etc. with respect to Demat account.

  • You can also raise a grievance on SEBI’s Online Dispute Resolution Portal (ODR) by first registering yourself on the portal and providing your details. Initial grievance reference number is required to submit the grievance on ODR.


Link for SEBI’s ODR portal is below:

https://smartodr.in/investor/login


In case your grievance pertains to market manipulation/fraudulent activities in the market or against Depository Participants, you may write to report-mktmanipulation@nsdl.com



Demat Account- Do’s and Don’t For Investors NSDL

Introduction

A Demat Account streamlines the holding of securities in electronic format, while a trading account facilitates the buying and selling of these securities. For investors, adhering to essential do's such as regularly monitoring account statements, updating personal information securely, and keeping passwords confidential ensures financial safety.

Addidional Information

NSDL's various investor-centric initiatives - Dos and Don't for investors/Demat account holders

  • NSDL has consistently introduced initiatives focused on investor education, awareness, and timely services to ensure investor safety and prudence. These efforts aim to enhance investor protection and inform investors about their rights. Some key initiatives, including dos and don'ts for investors, are:

NSDL SPEED-e Mobile APP:

  • Investors can download the NSDL SPEED-e Mobile App to track and view the holdings and value of their Demat account.
  • The app is available on Google Play and the App Store. To download it from the Google Play Store.

eServices (SPEED-e):

  • Investors can register for the SPEED-e facility (https://eservices.nsdl.com) to submit market and off-market instructions online. This facility also allows investors to submit mutual fund redemptions and confirm off-market instructions. Additionally, e-Token users of the SPEED-e facility can freeze their Demat Accounts.

eServices (IDeAS):

  • IDeAS lets investors view their Demat Account holdings, including transaction details and values. It also offers value-added services like viewing and downloading NSDL-CAS, e-voting, and Form 26AS.

NSDL SMS Facility

  • NSDL offers an SMS Alert service for Demat Account holders, providing alerts for various transactions and updates, including:
  • All debit transfers
  • Credits for IPO, stock splits, and bonuses
  • Failed instructions
  • Overdue instructions
  • Change of mobile number
  • Change of address
  • Debit of Mutual Fund units
  • Invocation of pledged securities
  • Registration and de-registration of Power of Attorney
  • Modification or cancellation of nominee names
  • Initiation or confirmation of pledge instructions
  • Mutual fund redemption requests and acceptance/rejection by RTA
  • SMS alerts related to Tender Offer instructions for blocking or debiting shares in Demat accounts.
  • Investors should sign up for NSDL's SMS alerts to track their demat accounts.

Update opt-in/opt-out nomination online:

Update email ID and income range online:

Register for eCAS:

Further, investors are requested to note the Dos and Don’ts while operating their Demat Accounts:

  • Ensure you open a Demat Account with a SEBI registered Depository Participant. Thoroughly read all documents before signing.
  • Keep your email ID and mobile number updated in your Demat Account to get regular alerts from NSDL.
  • Never share your OTP or password with anyone; they are for your use only.
  • Avoid downloading unfamiliar apps on your device, as they may access your confidential information.
  • Create unique, complex, and strong passwords for online platforms and change them regularly.
  • Carefully review the scope and implications before granting Power of Attorney to intermediaries like Stock Brokers or PMS to operate your Demat Account.
  • Regularly check your NSDL-CAS statement, whether received electronically or by post.
  • When you update any details in your Demat Account (address, bank details, mobile number, or email ID), ensure you get a Client Master List or confirmation from your participant.
  • Always monitor alerts (SMS or email) from NSDL regarding debits or changes in demographic details.
  • Keep your Delivery Instructions Slips in a safe place.
  • Make sure to nominate someone in your Demat Account.
  • For investor complaints or grievances, contact:
    • [SCORES (SEBI's web-based grievance redressal system)]
    • NSDL
    • Or email the designated email IDs of the Depository.
  • Additionally, NSDL has published the Investor Charter on its website. You can access it here.

Click Here for More Details of Demat Account- Do’s and Don’t For Investors NSDL

  • All investors are requested to take note that 6 KYC attributes i.e., Name, PAN, Address, Mobile Number, Email ID and Income Range have been made mandatory. Investors availing custodian services will be additionally required to update the custodian details

  • Investors may contact their respective stockbrokers / depository participants for updation of details in their trading / demat account

  • The non-compliant demat accounts will be frozen for debits by Depository Participant or Depository

  • On submission of the necessary information to the stockbroker and updation of the same by the stockbroker in the Exchange systems and approval by the Exchange, the blocked trading accounts shall be unblocked by the Exchange on T+1 trading day

  • The demat account shall be unfreezed once the investor submits the deficient KYC details and the same is captured by the depository participant in the depository system

  • To ensure smooth settlement, investors are requested to ensure that both the trading and demat accounts are compliant with respect to the KYC requirement. 
     

    Investors are hereby requested to comply with the regulatory guidelines issued by Exchanges and Depositories from time to time with regard to KYC compliance and related requirements.
     

  • Click here for Advisory on updation of KYC attributes

  • As per regulatory guidelines, certain existing Demat Account holders to whom the communication has already been sent by HDFC Bank, are hereby advised to take a note of the details of 6-KYC attributes that shall be made mandatory w.e.f. 1st July 2022. Each of these 6-KYC attributes need to be updated in demat account

    - 6-KYC attributes that need to be updated for DEMAT account holder(s):

    1) Name  2) Address  3)  PAN  4) Valid mobile Number  5) Valid email-id  6) Income Range

    Click Here to download NSDL Form

    Click Here to download CDSL Form

    Please submit the necessary form(s) for all Demat Account holders at your nearest DP Servicing HDFC Bank branch, enabling us to update the above mentioned 6-KYC attributes against each account holders in the Demat Account.

    Even if one of the KYC attribute is not updated with the Bank records, it will be deemed as a Non-complaint Demat Account and the same will become inactive (i.e.), no debit will be allowed in such Demat Account thereafter. 

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Introduction

A Demat Account streamlines the holding of securities in electronic format, while a trading account facilitates the buying and selling of these securities. For investors, adhering to essential do's such as regularly monitoring account statements, updating personal information securely, and keeping passwords confidential ensures financial safety.

Addidional Information

NSDL's various investor-centric initiatives - Dos and Don't for investors/Demat account holders

  • NSDL has consistently introduced initiatives focused on investor education, awareness, and timely services to ensure investor safety and prudence. These efforts aim to enhance investor protection and inform investors about their rights. Some key initiatives, including dos and don'ts for investors, are:

NSDL SPEED-e Mobile APP:

  • Investors can download the NSDL SPEED-e Mobile App to track and view the holdings and value of their Demat account.
  • The app is available on Google Play and the App Store. To download it from the Google Play Store.

eServices (SPEED-e):

  • Investors can register for the SPEED-e facility (https://eservices.nsdl.com) to submit market and off-market instructions online. This facility also allows investors to submit mutual fund redemptions and confirm off-market instructions. Additionally, e-Token users of the SPEED-e facility can freeze their Demat Accounts.

eServices (IDeAS):

  • IDeAS lets investors view their Demat Account holdings, including transaction details and values. It also offers value-added services like viewing and downloading NSDL-CAS, e-voting, and Form 26AS.

NSDL SMS Facility

  • NSDL offers an SMS Alert service for Demat Account holders, providing alerts for various transactions and updates, including:
  • All debit transfers
  • Credits for IPO, stock splits, and bonuses
  • Failed instructions
  • Overdue instructions
  • Change of mobile number
  • Change of address
  • Debit of Mutual Fund units
  • Invocation of pledged securities
  • Registration and de-registration of Power of Attorney
  • Modification or cancellation of nominee names
  • Initiation or confirmation of pledge instructions
  • Mutual fund redemption requests and acceptance/rejection by RTA
  • SMS alerts related to Tender Offer instructions for blocking or debiting shares in Demat accounts.
  • Investors should sign up for NSDL's SMS alerts to track their demat accounts.

Update opt-in/opt-out nomination online:

Update email ID and income range online:

Register for eCAS:

Further, investors are requested to note the Dos and Don’ts while operating their Demat Accounts:

  • Ensure you open a Demat Account with a SEBI registered Depository Participant. Thoroughly read all documents before signing.
  • Keep your email ID and mobile number updated in your Demat Account to get regular alerts from NSDL.
  • Never share your OTP or password with anyone; they are for your use only.
  • Avoid downloading unfamiliar apps on your device, as they may access your confidential information.
  • Create unique, complex, and strong passwords for online platforms and change them regularly.
  • Carefully review the scope and implications before granting Power of Attorney to intermediaries like Stock Brokers or PMS to operate your Demat Account.
  • Regularly check your NSDL-CAS statement, whether received electronically or by post.
  • When you update any details in your Demat Account (address, bank details, mobile number, or email ID), ensure you get a Client Master List or confirmation from your participant.
  • Always monitor alerts (SMS or email) from NSDL regarding debits or changes in demographic details.
  • Keep your Delivery Instructions Slips in a safe place.
  • Make sure to nominate someone in your Demat Account.
  • For investor complaints or grievances, contact:
    • [SCORES (SEBI's web-based grievance redressal system)]
    • NSDL
    • Or email the designated email IDs of the Depository.
  • Additionally, NSDL has published the Investor Charter on its website. You can access it here.

Closure process for joint Demat account & Non-Individual demat account: (Physical Process Only) 

Details 

Documents required 

1) If Nil Holding & zero outstanding amount:    

Duly filled closure request form to be submitted to nearest HDFC Bank Demat Desk.  

Duly filled closure form only  

2) Transfer Cum Waiver (TCW):   

Duly filled TCW closure form + 

A) TCW:  Fill up the TCW form + Documents & submit it to the nearest HDFC Bank branch with the Demat desk  

Client Master List of the target Demat a/c duly attested by said DP Official or digitally signed if Non HDFC Bank Demat  

B) Non-TCW: You can sell the holdings, make the Demat account holding NIL clear outstanding charges if any & request for closure as per point no 1   

Duly filled closure request form + BR/resolution towards closure of Demat account 

Frequently Asked Questions

You can have one Demat Account and link it with multiple Trading Accounts. However, these Trading Accounts must be with different brokers.

Yes, you need to close your Demat and Trading Accounts separately, as they are two distinct entities. Ensure no securities or funds remain in the accounts before closure.

Yes, having two Trading Accounts can be beneficial for Indians. It allows for diversification, risk management, and access to unique investment opportunities. However, it may also lead to increased complexity.