Lodge a Complaint/Query/Request

Call us on 1800 1600 / 1800 2600 (accessible across India)

Customer travelling overseas can reach us on 022-61606160

Please give us up to 10 working days to resolve your complaint or query.

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Grievance Redressal

In case you are not satisfied with the response, you can contact our Grievance Redressal Officer

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Raise a Dispute

In addition to reporting unauthorized credit card transactions or electronic banking transactions to the bank, you can also report the incident to National Cyber Crime Helpline Number at 1930.

Online Dispute Resolution
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HDFC Bank Services Online/ Insta Services

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For Credit Card, mail us at:

For Regular Post: ​​​​​​​HDFC Bank Cards Division, P.O. Box. 8654, Ambattur Industrial Estate, P.O., Chennai - 600058. For Courier: HDFC Bank Cards Division, PO Box No 8654, Door No 94 SP, Estate Bus Stand, Wavin Main Road, ​​​​​​​Mogappair West, Chennai 600058
 

For Home Loan (HDFC Ltd), mail us at:

HDFC Bank Ltd. Ramon House, H T Parekh Marg, 169, Backbay Reclamation, Churchgate, Mumbai 400 020
 

For products other than credit card and home loan:

HDFC Bank Ltd. Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai - 400 083​​​​​​​
 

Alternatively, you can also e-mail us on the below ID's.

Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.com Loans / Advances / Advance against shares: loansupport@hdfcbank.com Credit Cards: customerservices.cards@hdfcbank.com ​​​​​​​Depository Services: infodp@hdfcbank.com
 

NRI Customers: Click here