Security Tips
- At HDFC Bank, we constantly endeavour to improve your banking experience.
- Here’s a list of dos and don’ts of online banking. These security guidelines will help you transact online safely.
ATM Banking
- How to keep your ATM transactions safe
- Memorise your PIN. Do not write it down
- Do not share your PIN with anyone
- Do not take help from strangers for using the ATM card or handling your cash
Secure Computer Tips
- How to protect your computer from unauthorised use
- Use licensed software
- Use anti-virus, anti-spyware and personal firewalls
- Protect your computer accounts with strong passwords
Secure NetBanking Tips
- Stay safe when you bank online
- Do not disclose your customer ID and IPIN to anyone
- Change your IPIN as soon as you receive it the first time
- Avoid accessing NetBanking over shared networks at cyber cafes, airports etc.
Secure Internet Browsing Tips
- Browse safely and keep yourself protected
- Don’t download software or content from untrustworthy sites
- Don’t click on links that you do not trust
- Read the privacy policy of a website before providing personal information
Mobile Security
- Bank in safety from your mobile phone
- Protect your phone with a strong screen password
- Report lost or stolen phone immediately
- Change your IPIN regularly
Secure Online Shopping
- Safeguard yourself when you shop online
- Always shop or make payments through trusted/reputed websites
- Sign up for Verify by Visa and Master Card secure code program
- Before entering your private details, always check the URL of the site you are on!
Password Security Tips
- How to protect your banking password
- Don’t use predictable password such as DOB or wife’s name
- Use a mix of alphabets, numbers, uppercase, lowercase and special characters
- Memorise your password. Don’t write it down.
Secure Phone Banking
- Keep yourself safe when you bank over the phone
- Never reveal any password or code to a phone banking officer
- Avoid giving verification details to the officer while in public
- Do not transfer the line or hand over the phone to any other person after you complete self-authentication
