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All You Need To Know

Memorize

  • Memorize your PIN. Do not write it down anywhere, and certainly never on the card itself.
Card Management & Controls

Do Not Share

  • Do not share your PIN or card with anyone including Bank employees, not even your friends or family. Change your PIN regularly.
Card Management & Controls

Shield

  • Stand close to the ATM machine and use your body and hand to shield the keypad as you enter the PIN. Beware of strangers around the ATM who try to engage you in any conversation.
Contactless Payment

Beware

  • Do not take help from strangers for using the ATM card or handling your cash
Eligibility & Documentation

Be Attentive

  • Do not conduct any transaction if you find any unusual device connected to your ATM machine.
Fees & Charges

Don't Forget

  • Press the 'Cancel' key and wait for the welcome screen before moving away from the ATM. Remember to take your card and transaction slip with you.
Important Note

Destroy

  • If you get a transaction slip, shred it immediately after use if not needed.
Most Important Terms & Conditions

Report

  • If your ATM card is lost or stolen, report it to your bank immediately
Most Important Terms & Conditions

Verify

  • When you deposit a cheque or card into your ATM, check the credit entry in your account after a couple of days. If there is any discrepancy, report it to your bank.
Most Important Terms & Conditions

Get Alerts

  • Register your mobile number with the Bank to get alerts for your transactions
Most Important Terms & Conditions

Call Bank

  • If your card gets stuck in the ATM, or if cash is not dispensed after you keying in a transaction, call your bank immediately
Most Important Terms & Conditions

Complaints

  • If you have any complaint about your ATM/Debit/Credit card transaction at an ATM, you must take it up with the bank
Most Important Terms & Conditions