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All You Need To Know

Confidential

  • Keep your Customer ID and IPIN confidential and do not disclose it to anybody.
Card Management & Controls

Memorise

  • Change your IPIN as soon as you receive it by logging into your NetBanking account. Memorize your IPIN, do not write it down anywhere.
Card Management & Controls

Access

  • Avoid accessing internet banking from shared computer networks such as cyber cafes or public Wifi network like hotel/airport etc.
Card Management & Controls

Clicks

  • Do not click on links in the emails or sites other than www.hdfcbank.com to access your NetBanking webpage.
Card Management & Controls

Address

  • Always visit the HDFC Bank's NetBanking site through HDFC Bank's home page by typing the bank's website address (www.hdfcbank.com) on to the browser's address bar.
Card Management & Controls

Verify

  • Always verify the authenticity of the Bank's NetBanking webpage by checking its URL as "https://netbanking.hdfcbank.com" and the PAD Lock symbol at the bottom corner of the browser.
Card Management & Controls

Auto-complete

  • Disable "Auto Complete" feature on your browser.
Card Management & Controls

Uncheck

  • Uncheck "User names and passwords on forms", click on "Clear Passwords". Click "OK"
Card Management & Controls

Virtual

  • Use virtual keyboard feature while logging into your internet banking account.
Card Management & Controls

Cross-check

  • Do cross check your last login information available on NetBanking upon every login to ascertain your last login and monitor any unauthorized logins.
Card Management & Controls

Type

  • Always type in your confidential account information. Do not copy paste it.
Contactless Payment

Monitor

  • Monitor your transactions regularly. Use HDFC Bank's "InstaAlerts" service and bring any fraudulent transaction to the notice of the bank.
Eligibility & Documentation

Logout

  • Always logout when you exit NetBanking. Do not directly close the browser.
Fees & Charges