Speciale Platinum Savings Account FAQs

Your one stop for all queries regarding your product benefits, eligibility, setting up a new account, digital activation and more

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Product benefits*

Your Account gets you a total value benefit of over ₹65,000. Click here to know more 

  • Free Unlimited ATM transactions at HDFC Bank ATMs
  • 30 Free ATM transactions/month at non-HDFC Bank domestic ATMs

  • Nil Demat A/c opening charges*
  • Lifetime Fee Annual Maintenance Charges on Demat Account
  • Get ₹25 Lakh of Free cash volume (up to 90 days) & Delivery brokerage (post free volume) of 0.10%

*T&C apply | The above offering is only for a new Demat & Trading A/c opening

  • Insurance cover up to ₹15 lakh on your Platinum Debit Card*
  • Air Accident Cover of ₹3 Crore on your Platinum Debit Card*

*Terms & Conditions apply | Know more

Offers

To be eligible for Epicure Preferred membership valid at Taj, SeleQtions and Vivanta hotels, all you have to do is fulfil 2 conditions:

  • Maintain Product Average Quarterly Balance of ₹3 Lakh, for two quarters from next month of Account opening. Please note these offers are not applicable on FD cushion
  • Spend ₹75,000 on your Debit card in first 180 days after Account opening. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions

Post fulfilling the eligibility criteria, you will receive the voucher within 105 days from end of eligibility period. 

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

*Refer to the Terms and Conditions here.

Please visit this link to know the details of the Taj Epicure membership - Epicure Membership Purchase | Taj Hotels

Taj Epicure membership is a one time onboarding privilege provided to our valued Speciale Platinum customers. The duration of this complimentary membership is 1 year from the commencement of membership

It takes 2-3 weeks for the physical welcome kit to be delivered to the address shared while registering with the voucher code provided by the bank.

All you have to do is meet 2 conditions:

  • Maintain Product Average Quarterly Balance in the Savings account of ₹3 Lakh, for 1st Quarter from next month of Account opening. Please note these offers are not applicable on FD cushion
  • Spend at least ₹25,000 on the Debit card in first 90 days from the date of Account opening. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions.

This Amazon Pay Gift Card / Flipkart Voucher can be used to purchase 1 year of Amazon Prime membership as well as shopping, recharge, bill payment and travel booking on Amazon.in.

Example: If the customer has opened an account on 15th Sep’25, then Product Average Quarterly Balance as per T&C has to be maintained in Specialé Platinum Savings account from Oct’25 to Dec’25. Also, the customer has to spend  ₹25,000 using Platinum debit card within 90 days from date of account opening i.e. 15th Sep’25 to 14th Dec’25. Post fulfilling the eligibility criteria, the Customer will receive voucher within 105 days from end of eligibility period i.e. latest by mid-April.

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening

  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.

  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects

  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.

  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

*Refer to the Terms and Conditions here.

All you have to do is meet 2 conditions:

  • Maintain Product Average Quarterly Balance in the Savings account of ₹₹3 Lakh, for 1st Quarter from next month of Account opening. Please note these offers are not applicable on FD cushion
  • Spend at least ₹50,000 on the Debit card in first 90 days from the date of Account opening. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions

This Amazon Pay Gift Card / Flipkart Voucher can be used to purchase 1 year of Amazon Prime membership as well as shopping, recharge, bill payment and travel booking on Amazon.in

Example: If the customer has opened an account on 15th Sep’25, then Product Average Quarterly Balance as per T&C has to be maintained in Specialé Platinum Savings account from Oct’25 to Dec’25. Also the customer has to spend  ₹50,000 using Platinum debit card within 90 days from date of account opening i.e. 15th Sep’25 to 14th Dec’25. Post fulfilling the eligibility criteria, the Customer will receive voucher within 105 days from end of eligibility period i.e. latest by mid-April.

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening

  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.

  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects

  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.

  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.  

*Refer to the Terms and Conditions here.

Yes, you get free Domestic Airport Lounge access (Twice every quarter) with your complimentary Platinum Debit Card worth ₹850

Click here for details

*T&C apply

Enjoy voucher worth ₹2,200 from Amazon Prime, Swiggy, Uber, Ixigo, PVR, Amazon Pay on activating any 5 services as per T&C from the 10 services. Know more

Fees and charges

As a valued Speciale Platinum customer, you get the flexibility to maintain either Average Quarterly Balance (AQB) of ₹3 Lakh or Fixed Deposit Cushion of ₹8 Lakh^

Please note that lifestyle offers are not applicable on FD cushion

^ FD Cushion is valid if FD is booked via Specialé Account and in the name of Primary holder

For consolidated Savings Fees & Charges (w.e.f. May 2026) Click Here

General FAQs

How do I download and register on the HDFC Bank MobileBanking App? 

Just head to the App Store/Google Play and search “HDFC Bank App (Early Access)”. Once installed, register using your registered mobile number and NetBanking Password (or) Debit Card details.

Do I need NetBanking to activate HDFC Bank App? 

To register on the All New HDFC Bank App, customer either needs to have an active Debit Card or be registered on the Net Banking..

Can I log in to Mobile Banking using my mobile number instead of Customer ID? 

No. Users can login via Customer ID and Password or they can scan a QR code and approve the login request via All-New HDFC Bank App on their registered mobile device.  

What should I do if the app shows an error during activation? 

It could be due to network or mismatch in details. Ensure you’re using your registered mobile number and latest app version. Try again or contact support. 

How do I set or change my ATM PIN? 

You can set your Debit Card PIN via HDFC Bank App,  NetBanking, or by visiting an ATM. Choose what's easiest for you.  To set or reset your through NetBanking: Login to NetBanking → Cards → Debit Cards → Set/Reset PIN

Can I use my Debit Card for international payments? 

Yes, but you’ll need to enable international usage from your HDFC Bank App or NetBanking first.
To enable the international usage, login to your HDFC Bank App or NetBanking >> go to cards tab >> Manage Limits 

What should I do if I have forgotten my Debit Card PIN?

Refer to this link for step by step process to regenerate your PIN. 

How to set Standing instructions for bill payments  

Refer to this video to understand how to set Standing instruction for bill payments, click here

How can I get ₹1,800 cashback on setting up Bill Payments

Cashback Offer – You can enjoy up to ₹1,800 cashback (5% up to ₹150 per month/statement cycle) for 12 months on registering first bill on SMARTPAY with your Debit Card. Know more.

How can I get e-vouchers up to ₹500 on setting bill payments? 

Register two or more Utility bills on SMARTPAY using your HDFC bank Debit car and get E-Vouchers up to ₹500 on your favourite brands. Know more   

How do I transfer money to someone?  

You can do money transfer via UPI, IMPS, NEFT or RTGS from your HDFC Bank App or NetBanking. UPI is fastest and free. 

How do I activate 3rd party transfers?  

Login to HDFC Bank NetBanking, go to send money > Register Now. You can then authenticate using Debit Card and OTP.

What’s the difference between NEFT, IMPS, and UPI?  

UPI: Real-time, 24x7, no charges  
IMPS: Real-time, bank account based  
NEFT: Bank hours only, batch processing. Currently NEFT is 24*7. During non-working hours such as 7 PM to7 AM there is a transaction limit for NEFT but NEFT is not restricted.  

How do I add a beneficiary/payee?  

Follow the below steps via HDFC Bank NetBanking: Home Page> Send Money > Add Payee 

OR Follow the below steps via HDFC Bank App: Home Page > Send Money > Add New Payee 

What are the Credit Card & Loan offers available for me? 

You may have instant eligibility for select cards and loans. Login to Xpressway – Your one-stop destination to avail banking products & services via fully digital, do-it-yourself application process involving no paperwork.