Speciale Women’s Gold Savings Account FAQs

Your one stop for all queries regarding your product benefits, eligibility, setting up a new account, digital activation and more

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Product benefits*

Your Account gets you a total value benefit of over ₹44,000. Refer to the value chart for complete details: Value Proposition

HDFC Bank Smartwealth investment solutions are tailored to your objectives

  • Wonder jars – Research backed investing to make your savings meet your goals
  • Portfolio analysis and rebalance nudges to ensure your dreams stay on track.
  • We customise basis your life stages and goals - Guilt free splurge, Career level up, Aspiring Entrepreneur, Family.
  • It has best user interface and backed by 25+ years of research & expertise.

  • Free Unlimited ATM transactions at HDFC Bank ATMs

  • 30 Free ATM transactions/month at non-HDFC Bank domestic ATMs 

  • Account maintenance fee waiver on Demat Account for the 1st year on the Demat Account, and free from 2nd year onwards on performing 1 transaction per annum
  • ₹15 lakh of Free cash volume (up to 90 days) Delivery brokerage (post-free volume) of 0.15% for Speciale Gold customers 

*T&C apply | The above offering is only for a new Demat & Trading A/c opening

  • Insurance cover up to ₹15 lakh on your Platinum Debit Card*
  • Air Accident Cover of ₹3 crore on your Platinum Debit Card*

*Terms & Conditions apply | Know more

  • Higher cash transaction limit
  • No charges for Cheque books
  • Free Online transactions through IMPS/NEFT/RTGS/UPI
  • Free Insta Alerts

Lifestyle Offers

All you have to do is meet 2 conditions:

  • Maintain Product Average Quarterly Balance in the Savings account of INR 1 lakh, for 1st Quarter from next month of Account opening. Please note these offers are not applicable on FD cushion
  • Spend at least ₹25,000 on the Debit card in first 90 days from the date of Account opening. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions

This Amazon Pay Gift Card / Flipkart Voucher can be used to purchase 1 year of Amazon Prime membership as well as shopping, recharge, bill payment and travel booking on Amazon.in

Example: If the customer has opened an account on 15th Sep’25, then Product Average Quarterly Balance as per T&C has to be maintained in Specialé Gold Savings account from Oct’25 to Dec’25. Also, the customer has to spend ₹25,000 using Platinum debit card within 90 days from date of account opening i.e. 15th Sep’25 to 14th Dec’25. Post fulfilling the eligibility criteria, the Customer will receive voucher within 105 days from end of eligibility period i.e. latest by mid April.

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening.
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects.
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

*Refer to the Terms and Conditions here.

To qualify for the Quarterly vouchers of Uber/Swiggy/PVR/Apollo Pharmacy worth ₹300 in the first year, all you have to do:

  • Maintain Average Quarter of ₹1 Lakh every quarter from the next month of Account opening. Not applicable on FD cushion.
  • Ensure your Debit Card is active every month on POS/Online spends. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions.

You will receive the voucher within 105 days from end of eligibility period.

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects.
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

Subject to qualification for every quarter in the first year from next month of Account opening, you can get these vouchers up to 4 times.

Following are the eligibility criteria:

  • Minimum Average Quarterly Balance (AQB) of ₹1 Lakh in the 1st quarter from the next month of account opening. Not applicable on FD cushion.
  • Debit card should be active on POS/Online spends within 30 days of account opening. Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions.

The Medibuddy package price varies as per promotional schemes being run by the companies and also the geographical location of service delivery.

For detailed T&Cs, click here: Offer Terms and Condition

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening.
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects.
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

Insurance claim is subject to the following conditions being met:

  • Debit card being active in the previous month of the claim
  • Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions

Minimum Average Quarterly Balance (AQB) requirement of ₹1 lakh being met. Please note this is not applicable on FD cushion.

Cancer Care Cover is applicable for Speciale Gold female customers only.

Pre existing Diseases (PED) are not covered. Survival period : 30 days. Applicable for the first year of account opening only.

For detailed T&Cs, click here:Offer Terms and Condition

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening.
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects.
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

Insurance claim is subject to the following conditions being met:

  • Debit card being active in the previous month of the claim
  • Only successful debit card transactions will be considered and reversals on any transactions will not be considered as successful debit card transactions. ATM transactions or withdrawals will not be considered under successful debit card transactions

Minimum Average Quarterly Balance (AQB) requirement of INR 1 lakh being met. Please note this is not applicable on FD cushion

GoDigit Bharat Griha Raksha Covergae: Fire, including due to its own fermentation, or natural heating, or spontaneous combustion; explosion or Implosion; lightning; earthquake, volcanic eruption, or other like convulsions of nature; Storm, Cyclone, Typhoon, Tempest, Hurricane, Tornado, Tsunami, Flood and Inundation; Subsidence of the land on which Your Home Building stands, Landslide, Rockslide; Bush fire, Forest Fire, Jungle Fire; Impact damage of any kind, i.e., damage caused by impact of, or collision caused by any external physical object (e.g. vehicle, falling trees, aircraft, wall etc.); Missile testing operations; Riot, Strikes, Malicious Damages; Acts of terrorism (Coverage as per Terrorism Clause attached); Bursting or overflowing of water tanks, apparatus and pipes,; Leakage from automatic sprinkler installations.

Theft within 7 days from the occurrence of and proximately caused by any of the above Insured Events.

Exclusion: Any deliberate, wilful or intentional act; Loss, destruction or damage to stocks in cold storage due to change in temperature; War, invasion, war-like operations; Ionising radiation; Pollution or contamination; Property is missing or has been mislaid, Mysterious disappearances and unexplained losses; Consequential or indirect loss or damage; Costs, fees or expenses for preparing any claim; Loss, damage or destruction to any electrical/electronic machine, apparatus, fixture, or fitting by over-running, excessive pressure, short circuiting, arcing, self-heating or leakage of electricity from whatever cause (lightning included). This exclusion applies only to the particular machine so lost, damaged or destroyed.

Any reduction in market value of any Insured Property after its repair or reinstatement.

Loss or damage to any Insured Property removed from Your Home to any other place.

Loss of earnings, loss by delay, loss of market or other consequential or indirect loss or damage of any kind or description whatsoever.

Kutcha construction warranty - Dwelling constructed using wooden planks, thatched leaves, grass / hay / bamboo / plastic cloth / asphalt cloth / canvas / tarpaulin and the like.

*All terms and conditions as per Standard Godigit Bharat Griha Raksha Policy Wording.

For detailed T&Cs, click here

Please note:

  • These offers are not applicable on account upgrades and will be provided only on new account opening
  • Bank reserves the right to change/ modify/ withdraw/ suspend the offers from time to time.
  • In case of any issue relating to the above offer including any dispute or discrepancy or non-receipt of voucher or on my/our eligibility, HDFC Bank’s decision shall be final and binding on me/us in all respects.
  • Vouchers will be sent to you on your registered mobile number and email ID. The Bank will not be responsible or liable in case the above offer is not configured or could not be availed due to any restrictions including DNC/ NDNC or any delay, congestion on any telephone network or line or issues related to computer on-line system, servers or providers, website or mobile app or any other reason beyond the control of HDFC Bank.
  • Customer would be eligible for all the subject debit card offers only once and cannot re-apply for the offers. The offers can be availed only once by the customer and would not be applicable for another account opened under the same product.

Claim Process:

  1. Customer to initiate claim by writing us at healthclaims@godigit.com or call us at 1800-258-4242
  2. Digit will reach out to the customer to get the required documents
  3. Once Digit receive all the required document, claims will be assessed.
  4. If the claim is admissible, amount will be paid insured
  5. List of documents-
     
  • MLC/FIR Report (If applicable)
  • Disability Certificate (If applicable)
  • Attending Physician Certificate (If applicable)
  • Copy of Hospital Summary
  • Death Certificate (If applicable)

House Insurance will be eligible on your correspondent/ mailing address, subject to debit being active in the previous month of claim and product benchmarks being met as per T&C.

Please refer to the detailed conditions above to understand eligibility.

Yes, you get free Domestic Airport Lounge access (Twice every quarter) with your complimentary Platinum Debit Card worth₹850.

Click here for details

*T&C apply

Enjoy voucher worth ₹2,000 from Amazon Prime, Swiggy, Uber, Ixigo, PVR, Amazon Pay on activating any 5 services as per T&C from the 10 services. Know more

Fees and charges

As a valued Speciale Gold customer, you get the flexibility to maintain either Average Quarterly Balance (AQB) of ₹ 1 Lakh or Fixed Deposit Cushion of ₹4 Lakh.

  • Please note that lifestyle offers are not applicable on FD cushion.
  • FD Cushion is valid if FD is booked via Specialé Account and in the name of Primary holder.

For consolidated Savings Fees & Charges (w.e.f. March 2026) Click Here

Getting started with your new account*

You can track your welcome kit or card status online using your reference number. If not received in 7 working days, reach out to support. 

Here’s how you can register for Net Banking - 

Just head to the App Store/Google Play and search “HDFC Bank MobileBanking”. Once installed, register using your Customer ID & OTP.

Not necessarily! You can register directly using your debit card details or Customer ID + OTP.

Yes! You can set your registered mobile number or a User ID as your login once registered. Go to settings in the app to update.

It could be due to network or mismatch in details. Ensure you’re using your registered mobile number and latest app version. Try again or contact support.

Activating & Using Your Debit Card

You can activate it via MobileBanking, NetBanking or at any HDFC Bank ATM. Just use your ATM PIN for the first time to enable.

Set your PIN via MobileBanking, NetBanking, or by visiting an ATM. Choose what's easiest for you. 

Yes, but you’ll need to enable international usage from your app or NetBanking first.

Block it immediately via MobileBanking or NetBanking. You can also request a replacement card in a few taps. 

UPI & Bill Payments

Open the HDFC Bank Mobile App ➝ Go to UPI ➝ Create a new UPI ID and link your account. It's instant!

PayZapp is our payments app for bill payments, offers, and shopping. Download from app store and register using your mobile number. 

Electricity, water, broadband, DTH, credit cards, and more. You can also recharge FASTag and mobile instantly.

Yes! You can set AutoPay for bills via MobileBanking. Choose your biller and frequency once.

Making Your First Transactions

Use UPI, IMPS, NEFT or RTGS from your MobileBanking or NetBanking. UPI is fastest and free. 

In NetBanking, go to Funds Transfer > Activate TP Transfer. You may need debit card details and OTP. 

  • UPI: Real-time, 24x7, no charges 
  • IMPS: Real-time, bank account based 
  • NEFT: Bank hours only, batch processing 

Login to Mobile/NetBanking ➝ Go to Funds Transfer ➝ Add Beneficiary ➝ Enter details ➝ Authenticate via OTP. 

Investing with SmartWealth / Mutual Funds

SmartWealth offers insurance + market-linked returns, while FDs offer fixed returns. It’s for long-term planning. 

Yes, KYC is mandatory for any investments. It’s a one-time, simple process. 

Absolutely! Login to Mobile/NetBanking ➝ Invest ➝ Select Mutual Funds ➝ Set up SIP in minutes. 

Fixed Deposits & Savings Options

Log into Mobile/NetBanking ➝ Select Open FD ➝ Enter amount & tenure ➝ Confirm with OTP.

You can start an FD with as little as Rs. 5,000.

Yes, you can close an FD anytime via MobileBanking. Partial withdrawals are allowed in Sweep-in FDs. 

If your savings go above a set limit, extra funds are auto-transferred to an FD — helping you earn more. 

Security & Support

Use Mobile/NetBanking ➝ Cards ➝ Block Card. You can also call PhoneBanking at 1800 1600 / 1800 2600 / 022-61606161 or visit our Help Section

Visit ‘Customer Care’ in the Mobile Banking app or website ➝ Select your issue ➝ Track it easily using your reference number. 

You can update it at an ATM, branch, or using your NetBanking profile.

General FAQs

How do I download and register on the HDFC Bank MobileBanking App? 

Just head to the App Store/Google Play and search “HDFC Bank App (Early Access)”. Once installed, register using your registered mobile number and NetBanking Password (or) Debit Card details.

Do I need NetBanking to activate HDFC Bank App? 

To register on the All New HDFC Bank App, customer either needs to have an active Debit Card or be registered on the Net Banking..

Can I log in to Mobile Banking using my mobile number instead of Customer ID? 

No. Users can login via Customer ID and Password or they can scan a QR code and approve the login request via All-New HDFC Bank App on their registered mobile device.  

What should I do if the app shows an error during activation? 

It could be due to network or mismatch in details. Ensure you’re using your registered mobile number and latest app version. Try again or contact support. 

How do I set or change my ATM PIN? 

You can set your Debit Card PIN via HDFC Bank App,  NetBanking, or by visiting an ATM. Choose what's easiest for you.  To set or reset your through NetBanking: Login to NetBanking → Cards → Debit Cards → Set/Reset PIN

Can I use my Debit Card for international payments? 

Yes, but you’ll need to enable international usage from your HDFC Bank App or NetBanking first.
To enable the international usage, login to your HDFC Bank App or NetBanking >> go to cards tab >> Manage Limits 

What should I do if I have forgotten my Debit Card PIN?

Refer to this link for step by step process to regenerate your PIN. 

How to set Standing instructions for bill payments  

Refer to this video to understand how to set Standing instruction for bill payments, click here

How can I get ₹1,800 cashback on setting up Bill Payments

Cashback Offer – You can enjoy up to ₹1,800 cashback (5% up to ₹150 per month/statement cycle) for 12 months on registering first bill on SMARTPAY with your Debit Card. Know more.

How can I get e-vouchers up to ₹500 on setting bill payments? 

Register two or more Utility bills on SMARTPAY using your HDFC bank Debit car and get E-Vouchers up to ₹500 on your favourite brands. Know more   

How do I transfer money to someone?  

You can do money transfer via UPI, IMPS, NEFT or RTGS from your HDFC Bank App or NetBanking. UPI is fastest and free. 

How do I activate 3rd party transfers?  

Login to HDFC Bank NetBanking, go to send money > Register Now. You can then authenticate using Debit Card and OTP.

What’s the difference between NEFT, IMPS, and UPI?  

UPI: Real-time, 24x7, no charges  
IMPS: Real-time, bank account based  
NEFT: Bank hours only, batch processing. Currently NEFT is 24*7. During non-working hours such as 7 PM to7 AM there is a transaction limit for NEFT but NEFT is not restricted.  

How do I add a beneficiary/payee?  

Follow the below steps via HDFC Bank NetBanking: Home Page> Send Money > Add Payee 

OR Follow the below steps via HDFC Bank App: Home Page > Send Money > Add New Payee 

What are the Credit Card & Loan offers available for me? 

You may have instant eligibility for select cards and loans. Login to Xpressway – Your one-stop destination to avail banking products & services via fully digital, do-it-yourself application process involving no paperwork.