Regular Salary Account FAQs

Your one stop for all queries regarding your product benefits, eligibility, setting up a new account, digital activation and more

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Product benefits*

Your Regular Salary Account comes with a host of benefits:

  • Zero balance Account for you and your family
  • Free Personal Accident Death Cover of up to ₹16 Lakh*
    • Free Personal Accident Death Cover of up to ₹1 Lakh* on the account
    • Free Personal Accident Death Cover up to ₹15 Lakh* on the DC
  • Free Air Accident Death cover of up to ₹3.05 Crore*
    • Free Air Accident Death cover of ₹5 Lakh* on the account
    • International Air Accident Death Coverage up to ₹3 Crore* on Debit Card
  • Super Top Up health insurance plan at discounted premium cost*

*T&C apply

Salary Account T&C

Debit Card linked insurance T&C

Free MoneyBack Debit Card with exclusive offers:

  • Personal Accidental Death Cover of up to ₹15 Lakh*
  • Up to ₹2 Lakh of Fire & Burglary Insurance and ₹2 Lakh of Travel Insurance*
  • International Air Accident Death Coverage up to ₹3 Crore* 

*T&C apply

  • Free Personal Accident Death Cover of up to ₹16 Lakh*
  • Free Personal Accident Death Cover of up to ₹1 Lakh* on the account 
  • Free Personal Accident Death Cover up to ₹15 Lakh* on the DC

    • Free Air Accident Death cover of up to ₹3.05 Crore*
    • Free Air Accident Death cover of ₹5 Lakhs* on the account
  • International Air Accident Death Coverage up to ₹3 Crore* on Debit Card
  • Super Top Up health insurance plan at discounted premium cost*
     

*Terms & Conditions apply
Debit Card linked insurance T&C

  • Nil Demat A/c opening charges
  • Waiver of AMC for the 1st year on Demat Account*
  • HDFC SKY - An all-in-one trading and investment fintech platform

  • Up to 5 ATM transactions at HDFC Bank ATMs
  • 3 Free ATM transactions/month at non-HDFC Bank domestic ATMs

  • Nil Demat A/c opening charges
  • Waiver of Annual Maintenance Charges for the 1st year on Demat Account

* Terms & Conditions apply| The above offering is only for a new Demat & Trading A/c opening

  • Get preferential pricing on loans and super premium credit cards – Click here

Exclusively curated Speciale benefits

Customers with a net salary credit of ₹1 Lakh get access to Speciale Salary suite

  • Speciale Platinum Salary account for customers getting a net salary credit: > ₹3 Lakh
  • Speciale Gold salary account for customers getting a net salary credit: > 1Lakh to < ₹3 Lakh

Speciale Platinum Salary account comes with a host of privileges subject to monthly salary credit and Debit Card transaction (POS/Online)

All milestone offers are subject to the net monthly salary credit as given below:

  • Corporate Salary A/c : >₹3 Lakh 
  • Government Salary A/c: >₹1.5 Lakh

Milestone 1: Taj / ITC/ Marriott voucher worth ₹5,000

Two months consecutive salary credits along with POS txn in the respective months within 90 days of A/c opening is required for getting eligible for the first milestone offer.

Following are the two scenarios in which a special salary customer can become eligible for 1st Milestone:

Scenarios for a Speciale Salary customer sourced in January:

    Jan Feb March Status
Scenario 1 Salary Credit Yes Yes Yes Qualified for 1st milestone offer in Feb
POS txn via DC Yes Yes Yes

 

    Jan Feb March Status
Scenario 2 Salary Credit No Yes Yes Qualified for1st milestone offer in March
POS txn via DC No Yes Yes

 

Milestone 2: Amazon/ Flipkart worth ₹2500

The Customer gets eligible for the offer on consecutive 3rd salary credit along with the POS Transaction via Debit Card in the same month

Milestone 3 : Ola/Uber voucher worth ₹1,000

The Customer gets eligible for the offer on consecutive 4th salary credit along with the POS Transaction via Debit Card in the same month. (T&C Apply)

Click here for T&Cs for Speciale Salary Platinum offers

Speciale Gold Salary account comes with a host of privileges subject to monthly salary credit and Debit Card transaction (POS/Online)

All milestone offers are subject to the net monthly salary credit as given below:

  • Corporate Salary A/c : ₹1 Lakh

  • Government Salary A/c: ₹75,000

Milestone 1 : Amazon Prime/ SonyLIV/ Zee5 (12 Months OTT Membership)

Two months consecutive salary credits along with Debit Card POS/Online txn in the respective months within 90 days of A/c opening is required for getting eligible for the first milestone offer.

Following are the two scenarios in which a special salary customer can become eligible for 1st Milestone:

Scenarios for a Speciale Salary customer sourced in January:

    Jan Feb March Status
Scenario 1 Salary Credit Yes Yes Yes Qualified for 1st milestone offer in Feb
POS txn via DC Yes Yes Yes

 

    Jan Feb March Status
Scenario 2 Salary Credit No Yes Yes Qualified for 1st milestone offer in March
POS txn via DC No Yes Yes

 

Milestone 2 : Amazon/ Flipkart voucher worth ₹1,000

The Customer gets eligible for the offer on consecutive 3rdsalary credit along with the POS Transaction via Debit Card in the same month

Milestone 3 : Complimentary movie tickets from BookMyShow or PVR Inox

The Customer gets eligible for the offer on consecutive 4th salary credit along with the POS Transaction via Debit Card in the same month. (T&C Apply)

Click here for T&Cs for Speciale Gold offers

Lifestyle Offers

Enjoy lifestyle offers worth ₹2,200 from NetMeds, Amazon Prime, Amazon pay, PVR, Swiggy, Ixigo on activating any 5 services with 30 days of account opening. Know more

*T&C apply

Fees & Charges

Please refer to the consolidated Savings Fees & Charges here

Product offers available*

  • Up to 5 ATM transactions at HDFC Bank ATMs
  • 3 Free ATM transactions/month at non-HDFC Bank domestic ATMs

  • Nil Demat A/c opening charges
  • Waiver of Annual Maintenance Charges for the 1st year on Demat Account- Free from 2nd year onwards on performing 1 transaction per annum

* Terms & Conditions apply| The above offering is only for a new Demat & Trading A/c opening

  • Get preferential pricing on loans (Apply Online)
  • Get access to our Super Premium Credit cards (Apply Online)

Getting started with your new account*

You can track your welcome kit or card status online using your reference number. If not received in 7 working days, reach out to support.

How to Register for HDFC Bank NetBanking Services - YouTube

Just head to the App Store/Google Play and search “HDFC Bank MobileBanking”. Once installed, register using your Customer ID & OTP.

Not necessarily! You can register directly using your debit card details or Customer ID + OTP.

Yes! You can set your registered mobile number or a User ID as your login once registered. Go to settings in the app to update.

UPI & Bill Payments

Open the HDFC Bank Mobile App ➝ Go to UPI ➝ Create a new UPI ID and link your account. It's instant!

PayZapp is our payments app for bill payments, offers, and shopping. Download from app store and register using your mobile number.Download - PayZapp UPI Wallet, Pixel Card – Apps on Google Play

Electricity, water, broadband, DTH, credit cards, and more. You can also recharge FASTag and mobile instantly.

Yes! You can set AutoPay for bills via MobileBanking. Choose your biller and frequency once.

General FAQs

Use Mobile App ➝ Dashboard or just give a missed call to 1800 270 3333 from your registered number.

Yes! You can view and manage multiple HDFC Bank accounts using one login in the Mobile App.

Yes, NetBanking is accessible globally — just ensure you have your Customer ID and OTP-ready mobile number.

Call us anytime at 1800 1600 / 1800 2600 / 022-61606161 or visit our Help Section.

Common FAQs

Just head to the App Store/Google Play and search “HDFC Bank App (Early Access)”. Once installed, register using your registered mobile number and NetBanking Password (or) Debit Card details 

To register on the All New HDFC Bank App, customer either needs to have an active Debit Card or be registered on the Net Banking. 

No. Users can login via Customer ID and Password or they can scan a QR code and approve the login request via All-New HDFC Bank App on their registered mobile device.  

It could be due to network or mismatch in details. Ensure you’re using your registered mobile number and latest app version. Try again or contact support. 

You can set your Debit Card PIN via HDFC Bank App,  NetBanking, or by visiting an ATM. Choose what's easiest for you. 
To set the PIN, Login to HDFC Bank Netbanking - > Cards -> Debit Card -> Set / Reset PIN 

Yes, but you’ll need to enable international usage from your HDFC Bank App or NetBanking first. 
To enable the international usage, login to your HDFC Bank App or NetBanking >> go to cards tab >> Manage Limits 

Refer to the link for step by step process to regenerate your PIN: https://www.hdfc.bank.in/debit-cards/services/forgot-pin 

Refer to the below video to understand how to set Standing instruction for bill payments - https://www.youtube.com/watch?v=hptPZGXnkRU&pp=ygUPc21hcnQgcGF5LCBoZGZj 

Cashback Offer – You can enjoy up to INR 1,800 cashback (5% up to Rs.150 per month/statement cycle) for 12 months on registering first bill on SMARTPAY with your Debit Card. Know more: SmartBuy | Offer Details | Save-more-on-automatic-bill-payments 

Register two or more Utility bills on SMARTPAY using your HDFC bank Debit car and get E-Vouchers up to ₹ 500 on your favourite brands. Know more: SmartBuy | Offer Details | Save-more-on-automatic-bill-payments 
SmartBuy | Offer Details | Save-more-on-automatic-bill-payments 

You can do money transfer via UPI, IMPS, NEFT or RTGS from your HDFC Bank App or NetBanking. UPI is fastest and free. 

Login to HDFC Bank NetBanking, go to send money > Register Now. You can then authenticate using Debit Card and OTP. 

UPI: Real-time, 24x7, no charges 
IMPS: Real-time, bank account based 
NEFT: Bank hours only, batch processing. Currently NEFT is 24*7. During non-working hours such as 7 PM to7 AM there is a transaction limit for NEFT but NEFT is not restricted.  

Follow the below steps via HDFC Bank NetBanking: Home Page> Send Money > Add Payee 
OR Follow the below steps via HDFC Bank App: Home Page > Send Money > Add New Payee 

You may have instant eligibility for select cards and loans. Login to Xpressway – Your one-stop destination to avail banking products & services via fully digital, do-it-yourself application process involving no paperwork. https://applyonline.hdfcbank.com/xpressway.html 

You can set your Debit Card PIN via HDFC Bank App,  NetBanking, or by visiting an ATM. Choose what's easiest for you. 
To set the PIN, Login to HDFC Bank Netbanking - > Cards -> Debit Card -> Set / Reset PIN 

General FAQs

How do I download and register on the HDFC Bank MobileBanking App? 

Just head to the App Store/Google Play and search “HDFC Bank App (Early Access)”. Once installed, register using your registered mobile number and NetBanking Password (or) Debit Card details.

Do I need NetBanking to activate HDFC Bank App? 

To register on the All New HDFC Bank App, customer either needs to have an active Debit Card or be registered on the Net Banking..

Can I log in to Mobile Banking using my mobile number instead of Customer ID? 

No. Users can login via Customer ID and Password or they can scan a QR code and approve the login request via All-New HDFC Bank App on their registered mobile device.  

What should I do if the app shows an error during activation? 

It could be due to network or mismatch in details. Ensure you’re using your registered mobile number and latest app version. Try again or contact support. 

How do I set or change my ATM PIN? 

You can set your Debit Card PIN via HDFC Bank App,  NetBanking, or by visiting an ATM. Choose what's easiest for you.  To set or reset your through NetBanking: Login to NetBanking → Cards → Debit Cards → Set/Reset PIN

Can I use my Debit Card for international payments? 

Yes, but you’ll need to enable international usage from your HDFC Bank App or NetBanking first.
To enable the international usage, login to your HDFC Bank App or NetBanking >> go to cards tab >> Manage Limits 

What should I do if I have forgotten my Debit Card PIN?

Refer to this link for step by step process to regenerate your PIN. 

How to set Standing instructions for bill payments  

Refer to this video to understand how to set Standing instruction for bill payments, click here

How can I get ₹1,800 cashback on setting up Bill Payments

Cashback Offer – You can enjoy up to ₹1,800 cashback (5% up to ₹150 per month/statement cycle) for 12 months on registering first bill on SMARTPAY with your Debit Card. Know more.

How can I get e-vouchers up to ₹500 on setting bill payments? 

Register two or more Utility bills on SMARTPAY using your HDFC bank Debit car and get E-Vouchers up to ₹500 on your favourite brands. Know more   

How do I transfer money to someone?  

You can do money transfer via UPI, IMPS, NEFT or RTGS from your HDFC Bank App or NetBanking. UPI is fastest and free. 

How do I activate 3rd party transfers?  

Login to HDFC Bank NetBanking, go to send money > Register Now. You can then authenticate using Debit Card and OTP.

What’s the difference between NEFT, IMPS, and UPI?  

UPI: Real-time, 24x7, no charges  
IMPS: Real-time, bank account based  
NEFT: Bank hours only, batch processing. Currently NEFT is 24*7. During non-working hours such as 7 PM to7 AM there is a transaction limit for NEFT but NEFT is not restricted.  

How do I add a beneficiary/payee?  

Follow the below steps via HDFC Bank NetBanking: Home Page> Send Money > Add Payee 

OR Follow the below steps via HDFC Bank App: Home Page > Send Money > Add New Payee 

What are the Credit Card & Loan offers available for me? 

You may have instant eligibility for select cards and loans. Login to Xpressway – Your one-stop destination to avail banking products & services via fully digital, do-it-yourself application process involving no paperwork.