How To Pay Electricity Bill Online: A step-by-step guide

Digitalization has transformed the way we handle daily transactions, including utility bill payments. Gone are the days of standing in long queues to pay your electricity bill. Today, you can pay your electricity bill online from the comfort of your home, at any time, and from anywhere. HDFC Bank offers two convenient methods for paying your electricity bill online: through NetBanking and the HDFC Bank PayZapp payment app. Here's a step-by-step guide to help you navigate the process.

HDFC Bank’s NetBanking service allows you to pay your electricity bill quickly and securely. Here’s how you can do it:

Step 1: Log in to NetBanking

• Visit the HDFC Bank website and log in to your NetBanking account using your Customer ID and password.

Step 2: Access the ‘Bill Payment’ Section

• Once logged in, select the ‘Bill Payment’ option from the top menu on your screen.

Step 3: Choose ‘Electricity’

• In the Bill Payment section, choose the ‘Electricity’ option.

Step 4: Select Your Distributor

• From the list of distributors, select your electricity provider. Your outstanding bill amount and due date will be displayed.

Step 5: Confirm Payment

• After verifying the details, confirm your payment.

Once the payment is processed, a confirmation message along with a reference number will be sent to your email, and it will also be displayed on your screen. This number can be used for any future reference regarding the transaction.

HDFC Bank’s PayZapp is a versatile and secure payment app that makes paying your electricity bills even more straightforward. With PayZapp, you can handle all your payments in one place, from utility bills to shopping and mobile recharges. Follow these steps to pay your electricity bill using PayZapp:

Step 1: Login to PayZapp

• Open the PayZapp app on your mobile device and log in with your credentials.

Step 2: Select ‘Recharge/Bill Pay’

• On the main screen, tap on the ‘Recharge/Bill Pay’ option.

Step 3: Choose ‘Electricity’

• In the bill payment section, select ‘Electricity’.

Step 4: Select Your Distributor

• Choose your electricity provider from the available list.

Step 5: Enter Your Consumer Number

• Input your Consumer Number as provided by your electricity distributor.

Step 6: Enter Your Billing Unit (BU)

• Enter the Billing Unit (BU) number if required by your provider.

Step 7: Confirm the Details

• Verify the entered details, then click on ‘Confirm’.

Step 8: Enter the Payment Amount

• Enter the total amount due as shown on your bill.

Step 9: Make the Payment

• Use your linked Credit/Debit card to finalise the payment.

After the transaction is complete, you will receive a confirmation notification, and your payment details will be saved in the app for future reference.

If you prefer to pay directly through your electricity provider’s official website, you can do so by following these general steps:

1. Register and Log In: 
   • First, register on your electricity provider’s official website by creating an account with a username, CA number (a unique identification number), and password.

2. Access the Payment Portal: 
   • After logging in, your total bill amount and due date will be displayed on the dashboard.

3. Make the Payment:
   • Select the ‘Pay’ option, enter the necessary details, and confirm the payment.

Once your payment is processed, a confirmation receipt will be sent to your registered email address.

You can download Pay Zapp from the Apple App Store by clicking here. Download the PayZapp on the Android Play Store by clicking here.

What to do if you’re amongst those with an unusually high electricity bill? Click here to read more on what you can do!

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.