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Loan Statement

Accessing your loan statement is quick and convenient through InstaServices. With just a few details, you can view or download your loan statement online without needing to visit a branch.

All You Need To Know About Loan Statements

A loan statement is an official document provided by your lender that gives a detailed summary of your loan account. It includes key information such as the loan amount, outstanding balance, interest charged, EMI details, repayment history, and any applicable charges or fees.

This statement helps you track how much you have repaid and how much is still pending, offering complete visibility into your loan lifecycle. It can typically be accessed online through banking platforms or services like InstaServices, or requested from your lender.

Here are some of the benefits of reactivating your dormant account:

  • 1. Tracks your repayment progress 
    A loan statement provides a clear record of all EMIs paid and the remaining balance, helping you stay on top of your repayment schedule.

  • 2. Helps in financial planning 
    By knowing your outstanding amount and future liabilities, you can better plan your finances and manage your monthly budget.

  • 3. Useful for tax purposes 
    Loan statements, especially for Home Loan, can be used to claim tax deductions on principal and interest payments as per applicable tax laws.

  • 4. Ensures transparency 
    It gives a detailed breakdown of interest charged, principal repayment, and any additional fees, ensuring there are no discrepancies.

  • 5. Required for loan closure or refinancing 
    A loan statement is often needed when you want to prepay, foreclose, or transfer your loan to another lender.

  • 6. Acts as proof of loan history 
    It serves as an official record of your borrowing and repayment behaviour, which can be useful for future financial applications.

Prerequisites for Activating Dormant Account

Basic Requirements:

  • You are 18 years or older.
  • You are a Resident Indian Individual or an Authorised Signatory (AUS) of an Entity with an active Savings/Salary/Current Account, Credit Card, or Loan with HDFC Bank.
  • You have your Aadhaar Number ready for KYC.
  • You have your Debit Card/Credit Card/NetBanking details for identity verification.
  • Your bank-registered mobile number is Aadhaar-linked and active for OTP.
  • (Residents only) You may also activate any singly held dormant accounts via Video KYC (VCIP) during the process.

Resident Individuals (Saving Account):

  • If you have at least one active account, you can activate your singly held dormant Savings Account digitally via Aadhaar eKYC (OTP based KYC) + Video KYC.
  • You can also submit a physical form at the branch with your KYC documents.
  • Activate Online | Download Form

Resident Individuals (Joint / Current Account):

Non-Resident Indians (NRIs):

  • NRIs can activate their dormant account by visiting the branch with the Dormant Activation Form and KYC documents of all holders, or courier self-attested notarised copies with the form to the branch.
  • Locate Branch

All Other Constitutions:

  • Sole Proprietorship, Partnership, Pvt/Public Ltd, LLP, HUF, TASC and other entities must download the Dormancy Activation Form and visit the branch with the required KYC documents.
  • Download Form

Documents Required to Activate Dormant Account

Resident Individuals (Savings Account/Joint Account/ Current Account)

  • Aadhaar card / e-Aadhaar (within 30 days) / Biometric or OTP-based e-KYC
  • Valid Passport
  • Valid Permanent Driving Licence
  • Voter ID (Election Commission of India
  • Additional Annexures may be required in case of accounts held at joint capacity
  • Click here to view more.

Non-Resident Indian

  • PAN
  • Form 60 (if PAN is not available)
  • Latest passport-size photograph
  • Click here to view more.
  • Click here to view the list of acceptable OVD.

All Other Constitutions

  • ReKYC Form + CKYC Annexure
  • Click here to view more.

How To View/Download Your Loan Statement

You can access Loan Statements / Letters through multiple digital channels:
 

  • Website >> Need Help >> Loan Services >> Select Loan Type >> Manage Your Loan Account >> Manage Your Loan
  • NetBanking > Active Loan > Select the service
  • WhatsApp Banking > Send ‘Loan Services’ from your registered mobile number > Select the service > Select the loan
  • Mobile Banking > Select active loan > Download required service document

Via InstaServices:
 

  • Step 1: Enter Registered Details
    Visit InstaServices and enter your registered mobile number. Fill in the captcha code and confirm that the number is linked to your loan account. Click on ‘Continue’.
  • Step 2: Verify with OTP
    Enter the OTP received on your registered mobile number to authenticate your request and proceed further.
  • Step 3: Select Your Loan Account
    From the list of loan accounts displayed, choose the loan for which you want to download the statement. Click on ‘Continue’.
  • Step 4: Choose Service Request
    Select ‘Loan Statements / Letters’ from the available service options and proceed.
  • Step 5: Select Product Type
    Choose the relevant product type (such as Personal Loan, Car Loan, etc.) linked to your loan account.
  • Step 6: Accept Declaration
    Review and accept the declaration by ticking the checkbox. Click on ‘Continue’ to proceed.
  • Step 7: Choose Statement Type 

    Select the type of document you want to download, such as:

  • Statement of Account
  • Interest Certificate
  • Repayment Schedule
  • Balance Confirmation  

    Choose the required details (like financial year, if applicable) and click on ‘Download’.

  • Step 8: Download Your Statement
    Once processed, your loan statement will be available for download. You can save it for your records

Frequently Asked Questions

You can download your loan statement online through multiple digital channels, including InstaServices, NetBanking, Mobile Banking, and HDFC Bank WhatsApp Banking. Simply authenticate your request using your registered mobile number and OTP, select your loan account, and choose the required statement or document for download.

Yes, InstaServices allows you to easily access and download your loan statement, interest certificate, and repayment schedule in just a few steps.

You can download documents such as Statement of Account, Interest Certificate, Repayment Schedule, Balance Confirmation, and Foreclosure details.

Yes, OTP verification is required to authenticate your identity before accessing your loan details or downloading your statement.

Yes, certain documents like the Statement of Account may have download limits, and some statements can only be downloaded during specific time windows, as per the bank’s terms.

Yes, you can select and download loan statements for different loan types such as Personal Loan, Car Loan, or other eligible products linked to your account.

If you are unable to download your loan statement, check your registered mobile number, OTP verification, and ensure you are accessing within the allowed time window. You can also contact customer support for assistance.