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Enhanced Security Service For Prepaid Card Transactions

Your Prepaid Card transactions are now safer than ever! Following RBI guidelines, HDFC Bank has stepped up security for Prepaid Card transactions to shield you from any unauthorised or fraudulent activity. For your protection, online, e-commerce, and contactless transactions might be turned off by default for new or inactive cards. But don’t worry, you can easily switch them on and set your own spending limits anytime through Prepaid Card NetBanking.

What we offer with Forex Services assistance

Services we offer?

1. We offer Forex facilities through all HDFC Bank Branches 

2. We offer services at competitive rates and charges 

3. We offer a large basket of currencies

No need for collateral

RBI guidelines for Forex Facilities

A.P. (DIR Series) Circular No.106 dated 1st June 2015, RBI has increased the limit under Liberalised Remittance Scheme for Resident Individuals from USD 125,000 to USD 250,000. Accordingly, AD Category –I banks may now allow remittances up to USD 250,000 per financial year, under the Scheme, for any permitted current or capital account transaction or a combination of both.

Eligibility:

All Resident individuals are eligible to avail of the facility under the scheme. This facility is not available to Corporates, Partnership firms, HUF, Trusts, etc.

Purpose:

This facility is available for making remittances up to USD 250,000/- per individual per financial year (April-March) for any current or Capital account transactions or a combination of both.

Capital Account transactions covered under LRS are as follow:

  • Opening of Foreign Currency Account abroad with a bank
  • Remittances for investment in Purchase of Property
  • Remittance towards Investments abroad (both listed and unlisted shares of an overseas company or debt instruments)
  • Investment in units of Mutual Funds, Venture Capital Funds, unrated debt securities, promissory notes;
  • Set up Joint Ventures (JV) / Wholly Owned Subsidiaries (WOS) by individuals outside India for bona-fide business activities outside India (with effect from August 5, 2013), Investment in Indian Depositories Receipts (IDRs)- Refer all these cases to your nearest Trade desk only
  • Extending loans including loans in Indian Rupees to Non-Resident Indians (NRIs) who are relatives as defined in Companies Act, 2013.

RBI has also brought the following purposes mentioned in the Schedule III under the umbrella of LRS:

  • Private visits to any country (except Nepal and Bhutan);
  • Gift or Donation;
  • Going abroad for employment;
  • Emigration;
  • Maintenance of close relatives abroad;
  • Travel for business, or attending a conference or specialized training or for meeting expenses for meeting medical expenses, or check-up abroad, or for accompanying as attendant to a patient going abroad for medical treatment/check-up;
  • Expenses in connection with medical treatment abroad;
  • Studies abroad;
  • Any other current account transaction
No need for collateral

Prohibition on Forex Transactions

1. Travel to Nepal and or Bhutan  

2. Transaction with a person resident in Nepal or Bhutan directly or indirectly 

3. Remittance out of lottery winnings  

4. Remittance of Income from Racing / riding etc. or any other hobby.  

5. Remittance for purchases of Lottery tickets, banned or prescribed magazines, football pools, sweep stakes, schemes involving money circulation, securing prize money awards etc.  

6. Payment of commission on exports made towards equity investments in joint ventures / wholly owned subsidiaries abroad of Indian Companies  

7. Remittance of dividend by any company to which the requirement of dividend balancing is applicable.  

8. Payment of commission on export under rupee state credit route except commission up to 10% in invoice value of exports of Tea & Tobacco.  

9. Payment related to “Call back services” or telephones.  

10. Remittance of interest income on funds held in non-resident special rupee a/c schemes.  

11. Remittance from India for margins or margin calls to overseas exchanges / overseas counterparty.  

12. Remittances for purchase of FCCBs issued by Indian companies in the overseas secondary market.  

13. Remittance for trading in foreign exchange abroad.  

14. Capital account remittances, directly or indirectly, to countries identified by the Financial Action Task Force (FATF) as “non-cooperative countries and territories”, from time to time.  

15. Remittances directly or indirectly to those individuals and entities identified as posing significant risk of committing acts of terrorism as advised separately by the Reserve Bank to the banks. 

16. Rupee Loan to NRI Close Relative towards invest in any of the below prohibited by RBI: 

  • The business of chit fund, or 
  • Nidhi Company, or  
  • Agricultural or plantation activities or in real estate business, or construction of farmhouses, or  
  • Trading in Transferable Development Rights (TDRs). 

17. Any item restricted under Schedule II of Foreign Exchange Management (Current Account Transactions) Rules, 2000 

The 3 Preconditions set by RBI for making remittance under LRS:

  • PAN card is mandatory to make remittances under LRS.
  • Remitter’s Account should be at least One year old, if not then the Remitter is required to produce the bank statement of his / her account of another bank for cumulative period of 12 months. If such a bank statement is not available, copies of the latest Income Tax Assessment Order or Return filed by the applicant may be obtained.
  • For remittances pertaining to permissible current account transactions, if the applicant seeking to make the remittance is a new customer of the bank, Authorized Dealers should carry out due diligence on the opening, operation and maintenance of the account;
  • The remitter should use Owned Funds and not from any type of Loan Account for making such remittance under LRS (for capital account transactions only).
No need for collateral

Mandatory Form 15 CA CB

From 1st October 2013, as per the circular no. 2659(E) dated 2nd September 2013, from Ministry of Finance, for certain FX and Trade transactions, submission of Form No. 15CA and CB has been made mandatory Except the purpose code listed below - Contact your branch for further details.

No need for collateral

International Credit Cards

International Credit Cards can be used for:

  • Meeting expenses or making purchases while abroad without any limit.
  • Making payments in foreign exchange for purchase of books and other items through the Internet.
  • Residents holding a foreign currency account in India or with an overseas bank, are free to obtain ICCs issued by overseas banks and other reputed agencies.
No need for collateral

Overseas Trading in Foreign Exchange

As per RBI circular No 46 dated September 17, 2013, it has been clarified that overseas forex trading through digital trading portals, in respect of the margin payments being made by their customer for online forex trading transactions( directly /Indirectly ) through their credit cards / Net Banking is prohibited form of transaction

No need for collateral

Surrender of Foreign Exchange on Return

Foreign exchange up to US$ 2,000, in the form of foreign currency notes or travellers' cheques (TCs) can be retained indefinitely for future use. Amounts in excess of $2000 (Excluding Coins) have to be surrendered to a bank within 180 days of return or credited to RFC (D) account. Foreign coins can be retained indefinitely without any limit.

No need for collateral

Resident Foreign Currency (Domestic) Account

Residents can open Resident Foreign Currency (Domestic) Account with a bank in India for crediting:

  • Unspent balances after travel abroad
  • Currency, TCs, bank drafts received as gifts from or for services rendered to non-resident while in India
  • Foreign exchange earnings received, through banking channel, as honorarium, consultancy, royalty, for any services or towards exports of goods
  • RFC (D) accounts are NOT interest bearing, and there is no ceiling on the balances that can be built up in these accounts. The balances held in these accounts can be used for any purpose for which foreign exchange can be bought from a bank in India. 

Click here to know how to open an RFC Domestic account.

No need for collateral

Forex Exchange Limits

Particulars Liberalised Remittance Scheme (LRS)  Normal Remittance Scheme
Eligibility USD 250,000 or equivalent per individual per financial year  No defined limit
Purposes

Capital Account transactions covered under LRS are as follow:

  • Opening of Foreign Currency Account abroad with a bank;
  • Remittances for investment in Purchase of Property;
  • Remittance towards Investments abroad (both listed and unlisted shares of an overseas company);
  • Set up Joint Ventures (JV) / Wholly Owned Subsidiaries (WOS) by individuals outside India for bona-fide business activities outside India (with effect from August 5, 2013)- Refer all these cases to your nearest Trade desk only;
  • Extending loans including loans in Indian Rupees to Non-Resident Indians (NRIs) who are relatives as defined in Companies Act, 2013.


RBI has also brought the following purposes mentioned in Schedule III under the umbrella of LRS.

  • Private visits to any country (except Nepal and Bhutan);
  • Gift or Donation;
  • Going abroad for employment;
  • Emigration;
  • Maintenance of close relatives abroad;
  • Travel for business, or attending a conference or specialized training or for meeting expenses for meeting medical expenses, or check-up abroad, or for accompanying as attendant to a patient going abroad for medical treatment/check-up;
  • Expenses in connection with medical treatment abroad;
  • Studies abroad;
  • Any other current account transaction.
All other purposes besides the purposes mentioned under LRS
Exceptions For the purposes Emigration, Expenses in connection with medical treatment abroad and Studies abroad, the individual may avail of exchange facility for an amount in excess of the limit prescribed under the Liberalized Remittance Scheme as provided in regulation 4 to FEMA Notification 1/2000-RB, dated the 3rd May, 2000 if it is so required by a medical institute offering treatment or the university or country of emigration, respectively. NA
Documents Form A2 

List of Purpose Codes - Outward Remittance/ Forex Sale 

LRS Declaration for Portfolio Investment

PIO and OCI Declaration for LRS
Form A2 

List of Purpose Codes - Outward Remittance/ Forex Sale

 

No need for collateral

Important Points

Out of the overall foreign exchange being sold to a traveler, exchange in the form of foreign currency notes and coins may be sold up to the limit indicated below:

  • Travellers proceeding to countries other than Iraq, Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States - not exceeding USD 3000 or its equivalent.

  • Travellers proceeding to Iraq - not exceeding USD 5000 or its equivalent.

  • Travellers proceeding to Islamic Republic of Iran, Russian Federation and other Republics of Commonwealth of Independent States - full exchange may be released.

**Not applicable for travel to Nepal & Bhutan 

Know more about Forex Card offered by HDFC Bank 

No need for collateral

Enhanced Security for Prepaid Card (INR/Forex) Transactions

To ensure additional security, RBI has made it mandatory to disable online payment (E-commerce) & Contactless usage for all new Prepaid Cards issued and existing Prepaid Cards who have not used these services.

This is simply a precautionary measure to ensure a safe banking experience for you. You can easily activate online payment (E-commerce) & Contactless usage* by following the below mentioned steps.
 

  • Visit: https://www.hdfcbankprepaid.hdfcbank.com/hdfcportal/index
  • Login to HDFC Bank Prepaid Card Netbanking with your User ID.
  • Go to the “Account Summary” tab and click on the “Manage My Profile” option.
  • Click on “Manage My Limits” tab and then select your “Card.”
  • Enable the service & set transaction/daily limit.**

Important Note:
 

  • *For Multicurrency Forex Card, online payment (E-Commerce) & Contactless feature has to be enabled on each of the Currency Wallet.
  • **For Prepaid Forex Card, you can set ATM Cash Withdrawal transaction daily limit up to USD 5,000/- (equivalent in other currencies).
  • For Prepaid Forex Card, POS/Ecom transaction daily limit can be set up to USD 250,000 (equivalent in other currencies).
  • For Prepaid INR Card, set POS/Ecom transaction daily limits can be set up to ₹100,000.

Ways to Track Credit Card Balance and Statement

Your Credit Card issuer provides a detailed statement every month at the end of your billing cycle. It includes your total outstanding balance, recent transactions, and minimum payment due. While e-statements are commonly sent via email, you can also request a physical copy if required.

Log in to HDFC Bank NetBanking using your credentials and go to the ‘Cards’ section. Here, you can view your current balance, available credit limit, billed and unbilled transactions—all updated in real time.

With the HDFC Bank MobileBanking App, you can check your Credit Card balance and transactions anytime, anywhere. Simply log in and access your card details under the ‘Credit Cards’ tab.

You can check your Credit Card balance at any HDFC Bank ATM. Insert your card, select ‘Balance Inquiry’, and enter your PIN to view your available credit and outstanding balance.

Stay updated through SMS Banking. Send “CCBAL <space> last 4 digits of your Credit Card” to 5676712 from your registered mobile number to receive your balance instantly.

You can also contact HDFC Bank’s Customer Care to know your Credit Card balance. After verifying your identity, the representative will share your outstanding and available limit details.

For personalised assistance, visit your nearest HDFC Bank branch. A representative will help you check your balance and clarify any queries after verifying your details.

Prerequisites to Book a Bank Appointment

Before you schedule your appointment, please ensure you meet the following basic requirements:

  • You must be above 18 years of age
  • You must be a Resident Indian with an active Savings Account
  • Your registered email ID or mobile number should be handy and available for validation

Documents Required to Update Email ID in Your Bank Account

Identity Proof

  • Aadhaar Card
  • PAN Card
  • Passport
  • Driving Licence
  • Voter ID

Customer Request Form

  • Fill and sign the Customer Request Form at the branch to update your registered email ID at the bank branch.

Self-Attested Document Copy

  • Submit a self-attested photocopy of the identity proof along with the request form.

Frequently Asked Questions

It is a precautionary security measure in line with RBI guidelines. However, you can easily enable online or e-commerce usage whenever you want by logging into HDFC Bank Prepaid Card NetBanking and adjusting your card preferences.

You have the flexibility to customise daily limits for ATM withdrawals, POS, and online transactions right from the Manage My Limits section on your Prepaid Card portal.

Simply log into HDFC Bank Prepaid Card NetBanking, head over to “Manage My Profile,” then “Manage My Limits,” select your card, and turn on contactless usage according to your preference.

If you ever spot an unauthorised transaction, you must act fast. Block your prepaid card through NetBanking or give the HDFC Bank customer care helpline a call. It’s also a good idea to report the incident to the National Cyber Crime Helpline at 1930 or visit cybercrime.gov.in.

All enhanced security settings and the ability to enable or disable usage features are completely free for all HDFC Bank Prepaid Cardholders.

Update Your Email ID in HDFC Bank Account Now!