GENERAL - APPLICABLE TO ALL SERVICES
The words I/We, Me/Us, My/Our,Customer refers to the person(s) who open the account(s) and shall mean and include both singular and plural.
I agree to abide by the Bank's Terms and Conditions and rules in force and the changes in Terms and Conditions from time to time relating to my account.
I agree that the opening and maintenance of the account is subject to rules and regulations introduced or amended from time to time by the Reserve Bank of India.
I agree that the Bank will be at liberty to close my account any time without assigning any reason whatsoever.
I agree that the Bank can, at its sole discretion, withdraw any of the services/facilities given in my account either wholly or partially at any time without giving me any notice. I agree that any change in my account status or change of address will be immediately informed to the Bank.
I agree that all instructions relating to my account will be issued in writing satisfactory to the Bank in form and content.
I agree to preserve my chequebook / ATM/Debit card carefully. In case of loss/theft of the same I shall immediately inform the Bank in writing.
I agree that I will maintain the minimum balance in my account as prescribed by the Bank.
I agree that I shall be liable to pay all charges, fees, interest, costs wherever applicable, which the Bank in its absolute discretion may levy with respect to my account or any transaction and the same may be recovered by the Bank by a debit to my account.
I agree that I shall not pay any amount in cash to any Sales Representative of the Bank at the time of opening an account or carrying out any transaction in the normal course of the business.
I agree to deposit cash only at the Teller counters or the ATM. I agree to accept the format provided by the Bank in order to execute my fax instructions to the Bank.
I agree that the Bank will send me communications/letters/cheque books/etc. through courier / messenger/mail or through any other mode at its discretion and the Bank shall not be liable for any loss or delay arising therefrom.
I agree that the Cheque Books, PhoneBanking TINs, NetBanking Pass Words, Debit / ATM Cards & PINs will be dispatched by courier (or any other mode at the Bank's discretion) at my risk and consequence. I shall not hold the Bank liable in any manner what so ever in respect of such dispatch of these items.
An account may be opened on behalf of a minor by his/her natural guardian or by a guardian appointed by a court of Competent Jurisdiction. The guardian shall represent the minor in all transactions of any description in the above account until the said minor attains majority. Upon the minor attaining majority, the right of the guardian to operate the account shall cease. The guardian agrees to indemnify the Bank against the claim of above minor for any withdrawal/transactions made by him in the minor's account. I agree and undertake to ensure that there would be sufficient funds/cleared balance/pre-arranged credit facilities in my account for effecting transactions. I agree that the Bank shall not be liable for any consequences arising out of non-compliance by the Bank of my instructions due to inadequacy of funds and the Bank can at its sole discretion decide to carry out the instructions notwithstanding the inadequacy of funds. The Bank may do the aforesaid without prior approval from or notice to me and I shall be liable to repay with interest the resulting advance, overdraft or credit thereby created and all related charges arising thereby @ Prime Lending rate +5% p.a. compounded quarterly. I agree that the Bank shall not be liable for any damages, losses (direct or indirect) whatsoever, due to disruption or non availability of any of services/facility/s due to technical fault/error or any failure in telecommunication network or any error in any software or hardware systems.
I agree that the Bank may disclose customer information, in strict confidence, to any of its agent/s and/or contractors with whom the Bank enters or has entered into any arrangement in connection with providing of services.
I agree that in case of a dispute, the matter will be settled by arbitration as per the rules of Indian Arbitration and Conciliation Act 1996. Further, the Managing Director of HDFC Bank Ltd. or any other person nominated by him will be the sole arbitrator and that the place of arbitration will be Mumbai.