Equitives and Derivatives

MailBox Services

  • At HDFC Bank, we make it easier for you to reach us from across the world. Keeping in mind the global reach of our esteemed NRI customers like you.
  • Our Aramex - Shop & Ship overseas mailbox service is available for our NR customers residing in Canada, China, Cyprus, Egypt, France, Georgia, Greece, Germany, Hong Kong, Italy, Indonesia, Australia, Japan, Jordan, Lebanon, Malaysia, Singapore, South Africa, South Korea, Spain, Thailand, Turkey, UAE, UK,USA. Mailbox facility is effective from 1st July 2019.
  • You no longer have to incur expensive courier charges to send your account instructions to HDFC Bank in India. All you need to do is simply courier your packet/envelope to our overseas mailbox addresses in below drop-down list.
  • In case if you wish to send any physical signed request forms directly to the bank in India, please courier/mail your request directly to the below mentioned address:
    HDFC Bank Ltd.
    NRI PO BOX services,
    1st floor, Zenith House Building,
    Keshavrao Khadye Marg,
    Opposite Race course Gate no. 5 & 6,
    Mahalaxmi, Mumbai - 400034.
    India.
  • In case you wish to update your KYC then you may Login to Net Banking and click on My Profile (Right hand side top corner) >> Know your customer (KYC) >> ReKYC >> Click on update
  • In case you wish to update your Address then you may Login to Net Banking and click on My Profile (Right hand side top corner) >> Go to Contacts >> Click on Edit icon for Mailing/Permanent Address.
  • You can drop an email to ALL_India_SnS@aramex.com to know the status of your courier sent via our Mailbox services. Also kindly share your courier dispatch details (Date of documents dispatch, courier name and tracking number).
  • In case you have any other banking related queries then please  click here  to get in touch with HDFC Bank.

Find your nearest Overseas Mailbox Services ( Aramex -Shop & Ship)

Mailbox in Amman, Jordan

Amman Name: HDFC BANK LIMITED
Address Line1: Aramex main building, Alquds street, Almugablain district Address Line2: BOM 18214 City: Amman
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 8 to 9 international working days.

Card Management and Controls

Mailbox in Barcelona, Spain

Name: HDFC BANK LIMITED
Address Line1: MRW Internacional C/ Garrigues 45 Pol Ind Mas Blau II Address Line2: BOM 18214
City: Sant Boi de Llobregat
State: Cataluna
Zip Code: 08830
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 12 international working days.

Card Management and Controls

Mailbox in Beirut, Lebanon

Name: HDFC BANK LIMITED
Address Line1: Mirna Chalouhi Highway, Aramex Bldg Address Line2: BOM 18214
City: Ad Dikwanah
Email Us: ALL_India_SnS@aramex.com
TAT:The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Cairo, Egypt

Name: HDFC BANK LIMITED
Address Line1: Aramex,outbound,SNS 4,5 KM From Cairo-Suez Road Address Line2: BOM 18214
City: Cairo
Email Us: ALL_India_SnS@aramex.com
TAT:The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Dubai, UAE

Name: HDFC BANK LIMITED
Address Line1: Aramex Building ,184 Airport Road, Umm Ramool, POBOX 35962, Address Line2: BOM 18214
City: Dubai
State: Zip Code: 0
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 5 to 6 international working days.

Card Management and Controls

Mailbox in Germany

Name: HDFC BANK LIMITED
Address Line1: Sovereign AIC Robert Koch Strasse 50, Geb. H Address Line2: BOM 18214
City: Mainz
State: Hessen
Zip Code: 55129
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 11 international working days.

Card Management and Controls

Mailbox in Turkey

Name: HDFC BANK LIMITED
Address Line1: Aramex International Hava Kargo ve Kurye A.S, 15 Temmuz Mahallesi, Gülbahar Caddesi No: 19/3 B-C-D Blok Bagcilar Address Line2: BOM 18214
City: Istanbul
State: Bagcilar.Gunesli
Zip Code: 34212
Email Us: ALL_India_SnS@aramex.com
TAT:The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 8 to 10 international working days.

Card Management and Controls

Mailbox in Johannesburg, South Africa

Name: HDFC BANK LIMITED
Address Line1: Aramex No. 1 Quark Crescent, Linbro Business Park Address Line2: BOM 18214
City: Sandton
State: Gauteng
Zip Code: 2065
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 8 to 10 international working days.

Card Management and Controls

Mailbox in London, United Kingdom

Name: HDFC BANK LIMITED
Address Line1: Aramex UK SNS Unit 9 Skyport Drive Address Line2: BOM 18214
City: West Drayton
State: Harmondsworth
Zip code: UB7 0LB
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Malaysia

Name: HDFC BANK LIMITED
Address Line1: Aramex, Hedgeford Innovation Park ,12C, Jalan Tandang Address Line2: BOM 18214
City: Petaling Jaya
State: Selangor
Zip Code: 46050
Email Us: ALL_India_SnS@aramex.com
TAT:The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 6 to 8 international working days.

Card Management and Controls

Mailbox in Italy

Name: HDFC BANK LIMITED
Address Line1: EuroLanes, via del Gaggiolo, 38 Address Line2: BOM 18214
City: Arcene
State: Bergamo
Zip Code: 24040
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in New York, United States of America

Name: HDFC BANK LIMITED
Address Line1: 182-21 150th Avenue Address Line2: BOM 18214
City: Springfield Gardens
State: NY
Zip Code: 11413
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 13 international working days.

Card Management and Controls

Mailbox in Ontario, Canada

Name: HDFC BANK LIMITED
Address Line1: 5810 Ambler Drive, Unit 14 Address Line2: BOM 18214
City: Mississauga
State: Ontario
Zip Code: L4W4J5
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 8 to 9 international working days.

Card Management and Controls

Mailbox in France

Name: HDFC BANK LIMITED
Address Line1: SOVEREIGN SNS FRANCE SARL,4 Rue Le Notre Address Line2: BOM 18214
City: Goussainville
State: Ile-de-France
Zip Code: 95190
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Singapore

Name: HDFC BANK LIMITED
Address Line1: AIC Department at 3 Changi South Street 1, #01-01 Address Line2: BOM 18214
City: Singapore
State: Singapore
Zip Code: 486795
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 6 to 7 international working days.

Card Management and Controls

Mailbox in South Korea

Name: HDFC BANK LIMITED
Address Line1: ACI WORLDWIDE, 40, Bukhang-ro 177beon-gil Address Line2: BOM 18214
City: Seo-gu
State: Incheon
Zip Code: 22856
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 6 to 8 international working days.

Card Management and Controls

Mailbox in Sydney, Australia

Name: HDFC BANK LIMITED
Address Line1: AIC 56a Anzac St Address Line2: BOM 18214
City: Chullora
State: NSW
Zip Code: 2190
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Tbilisi, Georgia

Name: HDFC BANK LIMITED
Address Line1: Bochorma St. 12A, 2nd Floor Address Line2: BOM 18214
City: Tbilisi
State: Isani
Zip Code: 0114
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 12 international working days

Card Management and Controls

Mailbox in Thailand

Name: HDFC BANK LIMITED
Address Line1: 335, Pattanakarn Road, Prawet District Address Line2: BOM 18214
City: Bangkok
Zip Code: 10250
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 6 to 8 international working days.

Card Management and Controls

Mailbox in Japan

Name: HDFC BANK LIMITED
Address Line1: AIC X Frontier West 5F, 3-2-9, Shinsuna Address Line2: BOM 18214
City: Koto-ku
State: Tokyo
Zip Code: 136-8651
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 12 international working days.

Card Management and Controls

Mailbox in Hong Kong

Name: HDFC BANK LIMITED
Address Line1: Aramex HK LTD, SNS- Unit 2, 1/F, Goodman Interlink, 39 Tsing Yi Road Address Line2: BOM 18214
City: Tsing Yi
State: New Territories
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 10 to 12 international working days

Card Management and Controls

Mailbox in Shanghai, China

Name: HDFC BANK LIMITED
Address Line1: Unit 1, Building 15, Lane 248 Huqingping Highway Minhang District,Shanghai Address Line2: BOM 18214
City: Shanghai
State: Shanghai
Zip Code: 201105
Email Us: ALL_India_SnS@aramex.com
TAT : The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days.

Card Management and Controls

Mailbox in Jakarta, Indonesia

Name: HDFC BANK LIMITED
Address Line1: Jl.Penjernihan 1 No.1 Rt.06 Rw.06 Bendungan Hilir kec. Tanah Abang SNS Address Line2: BOM 18214
City: Jakarta
State: DKI JAKARTA
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 9 to 10 international working days

Card Management and Controls

Mailbox in Cyprus, Republic of Cyprus

Name: HDFC BANK LIMITED
Address Line1: Leoforos Spyrou Kyprianou NO.17
Address Line2: BOM 18214 City: Limassol State: Mesa Geitonia Zip Code: 4001
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 8 to 10 international working days.

Card Management and Controls

Mailbox in Greece

Name: HDFC BANK LIMITED
Address Line1: Aramex, Leoforos Varis Koropiou 137 Address Line2: BOM 18214
City: Koropi
State: Attica
Zip Code: 19400
Email Us: ALL_India_SnS@aramex.com
TAT: The indicative delivery for documents dispatched through Aramex - Shop & Ship overseas mailbox services is approximately 11 to 12 international working days.

Card Management and Controls

 

  • Please follow below steps while sending your documents through Aramex -Shop & Ship Office
  • Download the relevant form
  • Fill the form and attach relevant documents (If required)
  • Send it through courier to the Aramex - Shop & Ship overseas mailbox services address nearest to your location mentioning Zero Value. Please ensure to collect your tracking / AWB number from your local courier when the documents are sent to Aramex office through your local courier.
  • Please mention your complete address with the contact number and Aramex -Shop & Ship Service address on the envelope when sending courier to Aramex - Shop & Ship overseas mailbox services. Incomplete details may lead to hold couriers in the custom service. This is a mandatory process followed by Aramex - Shop & Ship overseas mailbox service.
  • Kindly ensure to mention your Name, Customer ID and Account Number in the request you sent to Aramex - Shop & Ship overseas mailbox services. Kindly DO NOT mention your account details on the envelope for security reasons. Attach a covering note/letter mentioning name of their respective RMs/account number/Branch Official, so that the documents can be forwarded to the concerned person without any hassle.
  • Queries related to overseas mailbox services can only be raised to  nri.pobox@hdfc.bank.in. 
  • In case of any other queries  click here  to contact the bank.
  • Only the above-listed requests will be accepted by the NRI Service Desk through the Aramex - Shop & Ship overseas mailbox services .Please write to nri@hdfc.bank.in in case you need to send instruction apart from those listed above.
  • On receipt of your shipment in India the request will be processed as per our request TAT (Turn Around Time). In case of any holds on your requests, an email we will send on your registered email id. We will be unable to action the request if an email id is not available on the records of HDFC Bank Ltd.
  • NOTE:
  • Kindly note that TAT mentioned is subject to the consignment being received and ready to travel barring issues such as ‘no proper shipper address’, ’ unacceptable contents such as cheques etc.’ and airline’s flight availability and customs processes at both origin and destination.
  • USPS is not considered a reliable service as the USPS courier delivery is difficult to track because they are delivered in bulk and tracking details are often not valid. We recommend that you use express / registered courier services to send documents so that you can get proper tracking / delivery details from the courier office.

     

  • Terms and Conditions
  • 1. Schedule of Service Charges for charges applicable for individual instructions / requests.
  • 2. Customers should send their documents in sealed packets/envelopes to Aramex -Shop & Ship Service using their local postal service . Please ensure that you mention your Name, Customer Id and Account number with each request.
  • 3. Customers should not mention any value on the envelop for moving document under Aramex -Shop & Ship Service. Value always needs to be ZERO.
  • 4. Only Documents can be moved under Aramex - Shop & Ship Service. Customer shall not send any monetary instruments, excluding but not limited to, cheques, drafts or dividend warrants through this service.
  • 5. Customer needs to mention “Aramex - Shop & Ship” Account Number along with complete mailbox address. For e.g. – for Dubai, customer need to mention Account # BOM 18214 mandatorily on the courier at the time of courier dispatch. If the complete address and Account number for respective country is not mentioned on the envelope, it would lead to loss of documents.
  • 6. Customers also have to make a note of the Airway bill/ tracking number from the courier company they are using in order to keep a track of the courier.
  • 7. Aramex - Shop & Ship service will collect all packets /envelops from respective locations and will deliver the shipments to HDFC Bank Head Office, Mumbai.
  • 8. HDFC Bank Limited shall not be responsible for any loss due to documents/notices being sent to wrong address or documents/notices lost in transit.
  • 9. Confidentiality of the documents sent by the customer will be maintained.
  • 10. Users of the Aramex - Shop & Ship overseas mailbox facility are availing the service at their own risk.
  • 11. HDFC Bank Ltd shall not be responsible or liable to the customer or any other third party for the envelopes / packets or its contents during transit from the customer to the Aramex - Shop & Ship overseas mailbox address.
  • 12. The customer must provide us proper courier tracking details for our Vendor Aramex Shop and ship to track the courier at their end. Without valid tracking details Aramex Shop and ship team will not be in a position to track the courier and will not be liable for any loss in transit.
  • 13. On receipt of envelopes / packets at our mail box offices, Aramex - Shop & Ship Service will be responsible till they are shipped and delivered to HDFC Bank Head Office, Mumbai. By availing the service, the customer shall be deemed to have agreed to entrust the trans-shipment to India at his sole risk and discretion to Aramex - Shop & Ship overseas mailbox services and HDFC Bank Ltd. is not liable or responsible for any loss or destruction of the envelopes / packets in the hands of Aramex - Shop & Ship overseas mailbox services.
  • Caution:
  • Please do not send any other document or instruction, including, but not limited to, Cheque s, Demand Drafts or cash using the Aramex - Shop & Ship overseas mailbox services . HDFC Bank reserves the right to destroy such instruments or return them back to you, at its discretion.