HDFC ERGO Home Insurance

Here are the details regarding the coverage that the Home Insurance policy offers:

1) Fire and Special Perils
Building (section I) and Contents (Section IA)
This covers the structure of your home and contents against the following.

• Fire, lightning, explosion / implosion, aircraft damage.
• Riot strike, malicious and terrorist damages.
• Bursting and overflowing of water tanks, apparatus, pipes.
• Storm, cyclone, typhoon, tempest, hurricane, tornado, flood and inundation.
• Earthquake, volcanic eruption and other convulsions of nature.
• Impact damage by rail / road vehicle and animals.
• Subsidence and landslide, including rockslide.
• Missile testing operations.
• Leakage from automatic sprinkler installations.
• Bush fire.
• Terrorism.

The Sum Insured for the Fire and Special Perils cover is as follows:

The sum insured for the property is based on the reinstatement value. This is the reconstruction cost of the house in the event of any loss / damage due to any of the insured events covered under this policy. The reconstruction value for your house will be determined by the construction cost which does not include the cost of land. The reconstruction cost is based on the following parameters:

• Built-up area of the house (Square Feet).
• Cost of construction in your area / locality.

2) Burglary and Housebreaking including Larceny and Theft

(Section II) - Contents (as defined by Indian Penal Code)

You can insure the possessions in your home against loss due to burglary, attempted burglary and/or break-ins. If your jewellery is kept in a locked safe within the home premises, it will also be covered, if same is declared at time of taking insurance.

The Sum Insured for Burglary and Housebreaking including Larceny and Theft is as follows:

• The conditions under Section I A Fire and Special Perils will also apply to Section II Burglary and Theft
• The sum insured for contents / valuables is based on the market value.
• You could cover a host of household items like electronic equipments, furniture and furnishings, jewellery, clothes etc.

The rates of premium on HDFC ERGO Home Insurance policy are as follows

Click here to read the policy wording.

The following are the exclusions on the policy that you should note.

• Wilful destruction of property.
• Loss or damage caused by depreciation, wear and tear and consequential loss of any kind.
• Loss or damage, directly or indirectly, caused by, arising from or in consequence of or contributed to by nuclear weapons material and/or ionizing radiations.
• Loss or damage, whether arising directly or indirectly from any consequences of war, invasion, act of foreign enemy, hostilities (whether war be declared or not), civil war, rebellion, revolution, insurrection military or usurped power or civil commotion or loot or pillage in connection therewith.

PLEASE NOTE: *This content is descriptive only. Actual coverage is subject to the language of policy issued.
** These are illustrative exclusions. For a detailed list, kindly refer to the policy wordings.

Disclaimer:

Please note that HDFC Bank is a corporate agent of HDFC ERGO. The Contract of insurance is between HDFC ERGO and the Insured only and HDFC Bank is not a party to the said contract. Participation by customer to buy insurance policy is purely voluntary. Insurance is the subject matter of the solicitation. For more details on coverage, terms and conditions, please read the policy document carefully before conducting a sale.

Certified Corporate Agent's License No. CA00100

In the event of any claim, call HDFC ERGO’s toll free helpline no. 022 6234 6234 / 0120 6234 6234 and register your claim at the earliest. Once you have registered your claim, a surveyor will be appointed to estimate the loss / damage, based on the type of loss viz. fire / burglary etc.

Simply keep the following details handy

• Equipment damaged
• Location of loss
• Cause of loss and
• Amount of loss (approximate estimation)
• Your policy number for reference.

Once you have registered your claim, a surveyor will be appointed to estimate the loss / damage, based on the type of loss viz. fire / burglary etc.

The Claim form and other documents related to the nature of loss can be collected from you by HDFC ERGO personnel. Alternatively, you may send them to our Claims Processing Cell at the following address:

HDFC General Insurance Company Limited
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri – East, Mumbai- 400 059, India
Please retain a copy of the documents sent for your records. On receiving the full and final documentation, the claim will then be processed promptly.
The documents required will depend according to the loss that has occurred. Here is a preliminary list:

For loss / damage due to fire

• Fire brigade report, if applicable
• FIR, if applicable
• Repair bills or replacement bills as desired by the Surveyor
• Any other documents that the Surveyor thinks appropriate
• In case of high valued items, original purchase invoice with details on the make, manufacturing year, etc is required to arrive at the depreciation and basis of indemnity etc.

For losses due to burglary

• Original invoice mentioning value of the item(s) stolen
• Replacement cost / repair cost.
• FIR
• Final police report

To download the claim form, Click here

Disclaimer:

Please note that HDFC Bank is a corporate agent of HDFC ERGO. The Contract of insurance is between HDFC ERGO and the Insured only and HDFC Bank is not a party to the said contract. Participation by customer to buy insurance policy is purely voluntary. Insurance is the subject matter of the solicitation. For more details on coverage, terms and conditions, please read the policy document carefully before conducting a sale.

Certified Corporate Agent's License No. CA0010

Get Started with your Home Insurance

Got your Welcome Kit? Inside it you will find:

• A Policy Document:
• Policy Wordings: to help you understand what is covered under the policy.

Did you know?

• You can get protection for both your home and its contents.
• You can get an optional low cost cover for burglary, including theft and larceny.
• You can avail a premium discount of up to 15% for security features.

You may also benefit from:

• A Travel Insurance Policy that protects you against any loss, delay or damage when you are abroad.
• A Health Suraksha Policy that provides you optimal coverage for treatment, including all pre and post hospitalization costs.
• A Critical Illness Insurance Policy that gives you a lump sum amount required to treat critical illnesses and pay for associated treatment.

Get access to easy claim settlements

To make a claim, call HDFC ERGO’s toll free helpline 022 6234 6234 / 0120 6234 6234 and register your claim

Once you have registered your claim, a surveyor will be appointed to estimate the loss

HDFC ERGO personnel will collect the claim form and other documents related to the claim. Alternatively, you may send them to our Claims Processing Cell at the following address:

HDFC General Insurance Company Limited
6th Floor, Leela Business Park,
Andheri Kurla Road,
Andheri – East, Mumbai- 400 059, India

Know more about the claims procedure

Keep the following details handy to process the claim:

• Equipment damaged
• Location of loss
• Cause of loss
• Amount of loss (approximate estimation)
• Policy number for reference

For loss / damage due to fire:

• Fire brigade report, if applicable
• FIR, if applicable
• Repair bills or replacement bills as desired by the Surveyor
• Any other documents that the Surveyor thinks appropriate
• In case of high value items, original purchase invoice with details on the make, manufacturing year, etc is required to arrive at the depreciation and basis of indemnity etc

For loss due to burglary:

• Original invoice mentioning value of the item(s) stolen
• Replacement cost / repair cost
• FIR
• Final police report

Download the Claim Form

Commission on Home Insurance