4 Ways to Check Your FASTag Card Balance

Take the highway too often and don’t have time to stop for toll tax? You can apply for FASTag, an electronic toll collection system operated by the National Highways Authority of India (NHAI). Moreover, since it is compulsory to have FASTag, it is best to apply for one right now. If you don’t, you may need to pay double the toll amount.

If you’re already a registered user, you may want to check the balance in your FASTag account occasionally. But you needn’t worry; we’ve got you covered.

​​​​​​​Before we go further, let us understand what a FASTag prepaid wallet is. FASTag is a device issued by the NHAI that uses Radio Frequency Identification (RFID) to collect toll tax on the road. The FASTag is integrated with a prepaid wallet, and every time you cross a toll plaza, the toll amount is deducted from your account directly.

For a smoother drive and to save time, we suggest you get a FASTag for your vehicle. Once you have a FASTag account, you can add money and scan your FASTag while crossing a toll plaza. 

Now that you have a FASTag, let’s see how to check your FASTag balance.

If you have a FASTag attached to your vehicle, money is deducted from your account directly every time you cross a toll plaza. Are you wondering about how to do a FASTag balance check? Well, here we tell you four ways to check FASTag balance:

1. Log on to the account 

You can log on to your HDFC Bank FASTag account and check your FASTag balance along with a statement of all deductions.

2. SMS

One of the easiest ways to check FASTag balance is to look in your inbox. Every time a toll tax is deducted from your FASTag account, a message is sent to your registered mobile number. We know what you are thinking. “How do I check my FASTag balance?” The answer is: check for the last message you received about FASTag deductions. You will get the balance amount.

3. Email

Just like SMS, you will also receive email communication on your registered ID whenever there is a deduction in your FASTag balance. You will also get monthly statements via email. Just check the emails to check the FASTag balance. If you have not updated your email ID, log on to your HDFC Bank FASTag account and raise a service request.

4. Call customer care

You can check your FASTag balance by giving a missed call to +91-720-805-3999 toll-free customer care number 1800-120-1243 to enquire about your FASTag balance.

Apart from this, you may also have additional queries about the FASTag balance. We have addressed some such frequently asked questions:

1. What is the minimum limit for recharging an HDFC Bank FASTag card?

There is no FASTag minimum balance that you have to maintain. However, the minimum recharge amount for the FASTag wallet is ₹100. You can choose the amount for every recharge based on convenience and travel.

2. What happens to my FASTag balance when I wish to close my FASTag account?

If you have completed your full Know Your Customer (KYC) formalities, you will be refunded the FASTag balance. You will be issued a demand draft for the balance amount within seven working days of closing the wallet. If you have an HDFC Bank Savings or Current Account linked to the FASTag wallet, the balance will be transferred to the linked HDFC Bank account.

3. What do I do if there is an incorrect deduction on my FASTag balance?

If you feel over-charged, you can report it to HDFC Bank. You can either call the customer care number or log on to your FASTag account and report an incorrect deduction of your FASTag balance. We will review your request and refund the amount if the request is found genuine.

Click here to learn more about the various FASTag charges. 

Conclusion

You can enrol for the HDFC Bank FASTag program and skip the queue at toll plazas. You can recharge your FASTag account by making online payments using NetBanking, Credit, Debit Card, or UPI.  The minimum recharge amount is ₹100, and you can top up your FASTag balance up to ₹10,000 in a month for a minimum KYC wallet & up to ₹2 lakh for a Full KYC wallet.

And more importantly, you can easily keep a tab on all your toll tax expenses with FASTag. Text, email or call, and you get your FASTag balance every step of the way.

Know How to check your FASTag balance online in 4 simple steps.

*Any information or charges mentioned above are subject to change. Please connect with the HDFC Bank team to know the latest information.