Our grievance resolution process is carried out by senior officials and we aim to resolve your queries and problems in the fastest and most efficient manner.
Grievance Redressal Officer for Credit Card Specific Complaints
Mr. Shanmugasundar R (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Limited, HDFC Bank Cards Division, Door No. 94 SP. Estate Bus Stand, Wavin Main Road, Mogappair West, Chennai - 600058
This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Banking Ombudsman
If after having followed Steps 1, 2 and 3 your issue remains unresolved or if you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.
