All About the Priority Pass Programme in Airport Lounges

You can make your air travel less stressful by relaxing at an airport lounge. An airport lounge comes with attractive amenities like complimentary meals and entertainment options to make your travel more comfortable. Typically, you must pay a lounge access fee which can vary across the different lounges. In this article, you can get information on Priority Pass, a programme that gives you access to some premium lounges internationally. Read on to learn what Priority Pass is, its benefits, how you can access the programme and things to consider.

Priority Pass is a world-renowned network of airport lounges comprising minute suites and even airport restaurants. Priority Pass currently boasts an impressive 1,400 eligible locations across more than 600 cities in 148 countries.

• Global reach: Despite many lounges located outside the U.S., Priority Pass maintains a broad international network, enhancing the travel experience for members worldwide.
• Membership benefits: The programme provides access to airport lounges and other facilities, irrespective of travel class, with recent additions including dining facilities, spa, and minute suite access.

As a holder of a Priority Pass, you will notice that you have several new Priority Pass benefits, making the Priority Pass membership indispensable for modern travellers.

Lounge and Airport Benefits 

• Wide selection of lounges: With over 1,500 airport lounges and experiences globally, there is a lounge for every journey, whether for business or leisure.
• Rest and unwind locations: You can find spaces perfect for relaxation or work, with pre-flight bites, drinks, and other rewards.
• Digital convenience: Utilise the Priority Pass app for a seamless travel experience, including digital membership cards, airport maps, and guides.
• Pre-booking options: Secure your lounge access in advance at select locations to ensure a stress-free experience.

Enhanced Membership Experience

• Culinary delights: You can refresh and refuel with complimentary snacks and drinks in lounges or explore in-app dining options at numerous cafes and restaurants.
• Well-being treatments: You can avail of treatments at spas, including massages, facials, and more.
• Entertainment and productivity: Indulge in gaming or use the app to access on-demand workspaces and Duty-Free shopping.
• Travel conveniences: Book airport transfers, car rentals, and meet & assist services directly through the app, enhancing your travel efficiency.

Embracing the Full Spectrum of Travel Benefits

• Diverse airport experiences: Whether you are a frequent flyer or an occasional traveller, the advantages of Priority Pass include access to a range of airport convenience services.
• Tailored services: From tranquil lounges to vibrant gaming hubs, you can enjoy services catering to your travel needs.
• Connectivity and support: Stay connected with free Wi-Fi in most lounges and rely on our expert, multilingual Membership Services team for assistance.

Typically, to access lounges under the Priority Pass programme, you must pay a lounge access fee. However, certain Credit Card issuers, like HDFC Bank, offer complimentary lounge access under this programme. You can access international airport lounges up to a certain specific number of times. For instance, the Corporate Premium Credit Card from HDFC Bank offers six complimentary international lounge access per calendar year via the Priority Pass programme.

If you are using your Priority Pass to access lounges outside India, here is a simple guide on what to expect and how to proceed:

Lounge entry procedure

Upon entering the lounge, you must present your physical Priority Pass card benefit to the staff. They will either scan the card electronically or take a physical imprint. You will then receive a 'Record of Visit' voucher or receipt, or the staff will make a log entry. You need to sign this document or the electronic reader. This record will note the number of guests accompanying you, if any.

Charges and records

The charges for your visit, and any guests if applicable, are based on the details in the 'Record of Visit' voucher, receipt, or log. As a cardholder, you are responsible for ensuring these records accurately reflect your and your guests' usage at the time of visiting the lounge. Also, if a physical voucher or receipt is provided, make sure to keep your copy.

Exceeding the number of complimentary visits

Be aware that once you exceed six complimentary visits, a charge of US $27 + GST per visit will be applicable. Note that this charge applies to all Priority Pass accesses within India.

Guest charges

If you are bringing guests into the lounge, a fee of US $27 + GST per visit, per guest will be charged to your Credit Card.

Billing and points

These charges will appear on your Credit Card statement after the date of the lounge visit. It is important to note that these transactions do not accrue Reward Points.

Currency conversion

Any charges will be converted to your local currency based on the exchange rate on the day of billing.

Eligibility

As a cardholder, you are required to request a Priority Pass. Eligibility for this membership requires the completion of four billed transactions in the preceding 60 days.

Manage corporate expenses effortlessly with HDFC Bank’s range of Commercial Credit Cards. For instance, the Corporate Premium Credit Card comes with a Priority Pass programme. As a member of Priority Pass, you are part of a global community that values comfort, convenience, and a touch of luxury in every journey. Discover these membership benefits today and make the most out of travel experiences. Get started here.

Disclaimer: *Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Credit Card approvals at the sole discretion of HDFC Bank Limited. Credit Card approvals are subject to documentation and verification as per the Bank's requirement. Interest rates are subject to change. Please check with your RM or closest bank branch for current interest rates.