While bidding farewell to your four-wheeled companion can be an experience driven by mixed emotions, this transition must address some practicalities. One such consideration is deactivating your FASTag account linked with the car. Whether selling your car, upgrading to a new one, or scrapping it, deactivating your FASTag is essential. Here’s how you can deactivate your FASTag account.
FASTag has redefined the toll payment experience, offering greater convenience and reduced wait time when driving on highways. However, there may come a time when you need to cancel your FASTag for distinct reasons. Here are some common reasons why you might need to deactivate your FASTag:
If you have sold your vehicle or transferred its ownership, you must deactivate the existing FASTag linked to that vehicle. Deactivation of FASTag ensures that the new owner can easily associate a new FASTag with the vehicle and prevents the new owner from using your prepaid account.
In the unfortunate event of your FASTag being damaged or lost, deactivating your FASTag is imperative to prevent unauthorised usage and potential toll penalties.
When you are scrapping your old vehicle and beyond repair, deactivate your FASTag to avoid complications in the future. Your FASTag could be misused on another car, resulting in you having to pay the toll and face potential penalties.
To deactivate your HDFC Bank FASTag, follow these steps below:
Reach out to our dedicated FASTag customer service through any of the following channels:
When you connect with the customer support executive, be ready to provide essential information related to your FASTag and the linked account:
Upon deactivation, you will receive a confirmation message from HDFC Bank. It will state that your FASTag is deactivated, and you can no longer use it for toll payments.
You can deactivate your FASTag online through our FASTag customer portal. Here's how:
As long as your FASTag sticker is not damaged, the toll will be deducted from the linked amount when the car passes through the toll booth, regardless of who the driver is. The following are reasons why you must deactivate your FASTag when you are selling your vehicle:
A deactivated FASTag ensures that the new owner cannot use the tag linked to your account for their toll payment, as unauthorised usage can result in unexpected toll charges on your account.
Deactivating FASTag ensures that the new owner can associate their own FASTag with the vehicle without facing any problems.
If the new owner fails to use their own FASTag to make toll payments, toll violations may occur on the vehicle still associated with your FASTag. Therefore, as the vehicle's registered owner, you could be held responsible for these violations.
After selling or scrapping your old vehicle, it is time to upgrade to a new vehicle. A new vehicle requires a new FASTag to enable convenient highway journeys. Apply for a new HDFC Bank FASTag for smoother travels and enjoy the benefits and rewards from HDFC Bank.
Follow the steps to apply for a new HDFC Bank FASTag for your brand-new vehicle:
Deactivating your FASTag account ensures a seamless and hassle-free experience for you and the buyer. It helps to avoid toll payment disputes, protects your personal and financial information, and ensures compliance with regulatory requirements. By deactivating your FASTag, you can save yourself from unwanted problems and complications after selling your car.
*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Any information or charges mentioned above are subject to change. Please connect with the HDFC Bank team to know the latest information.