Quick Access to Loan Documents and Requests

​​​You can initiate HDFC Bank Loan-related requests instantly for your ongoing Personal Loan or Auto Loan through InstaServices. Get your repayment schedule, interest certificate, balance details and more with a few clicks, without visiting the bank branch. 

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How to Get Loan-Related Documents via InstaServices?

Process

1. On the InstaServices page, select ‘Auto, Two Wheeler, Personal & Other Loans’.

2. Enter your registered mobile number and verify with OTP.

3. The portal will show you any ongoing and previous HDFC Bank Loans.

4. Once you select the preferred loan, you can select the following services:

  • Repayment Schedule
  • Statement of Account
  • Interest Certificate
  • Foreclosure Inquiry
  • Foreclosure Request
  • Change in Email Address
  • Balance Confirmation
  • Change in EMI Repayment Instruction
  • Part Prepayment Against the Loan
  • GST Invoice
  • RTO Confirmation

5. A service request will be raised, details of which will be sent to your email ID/mobile number.

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No need for collateral

Important Information

  • For Non-Transactional Service Requests
    For service requests like repayment schedule, interest certificate, balance confirmation, GST invoice, etc., you will receive the documents via email within 24 hours.

  • For Transactional Service Requests
    For services like Loan Foreclosure and Prepayment, you can make the payment immediately through the link provided once the service request is raised. Here, foreclosure and prepayment charges will apply and will be displayed before you make the service request.  

No need for collateral

Features of Insta Services

  • All Loan Services in One Place
    You can manage your documents and request services, all in one place, without visiting a branch.

  • Quick & Easy Login
    Get access to your loan details instantly with just your registered mobile number.

  • Immediate Prepayment & Foreclosure
    Close or reduce your loan at your convenience, anytime, anywhere.

  • Track Active & Closed Loans
    Get a clear view of your ongoing and completed loans in one place.

  • Apply for Other Products and Services
    You can apply for other Loans or Credit Cards, open a Savings Account or opt for Insurance.

No need for collateral

Who Can Use InstaServices?

You can use InstaServices if you:

  • Have an active or closed Personal Loan, Auto Loan or Two-Wheeler Loan with HDFC Bank.
  • Have a registered mobile number linked to your loan account.
  • Can access OTP-based login to verify your identity securely.

Why Quick Access to Loan Documents Is Necessary

  • Always Ready When You Need Them

    • From tax filing to travel or future loan applications, your loan documents are just a tap away.
  • Clear View of Your Loan Journey

    • Check your repayment history, outstanding balance or closure proof without visiting a branch.
  • Helps You Take Faster Decisions

    • Whether planning a new purchase or applying for another loan, having documents on hand makes the process smoother.
  • Convenient & Secure

    • No need to dig through files or wait for couriers, your documents stay safe and accessible.

Frequently Asked Questions

InstaServices is HDFC Bank’s digital platform where you can instantly access loan-related documents and services like repayment schedules, interest certificates, balance details, prepayment and more  without visiting a branch.

You can manage ongoing and closed Personal Loans, Car Loans, Two-Wheeler Loans, Consumer Durable Loans, Gold Loans and other HDFC Bank Loans through the platform.

You can place a prepayment or foreclosure request instantly and make the payment online. Applicable charges, if any, will be shown before you confirm.

Most non-transactional requests like repayment schedules, interest certificates, or balance confirmations are free of charge. Transactional requests, such as prepayment or foreclosure, may involve prepayment and foreclosure charges.

Quick Access to Loan Documents and Requests Now!

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