What is RRN Number in UPI Transactions?

Unified Payment Interface (UPI) has revolutionised the way we perform financial transactions. Developed by the National Payments Corporation of India (NPCI), UPI enables instant money transfers, available 24/7, 365 days a year. UPI allows users to send and receive money using a virtual ID instead of sharing sensitive bank account details, enhancing security and convenience.

The Retrieval Reference Number (RRN) is a unique 12-digit identifier assigned to every UPI transaction. This number, generated by the initiating Payment Service Provider (PSP), serves as a reference for tracking and identifying individual transactions.

The RRN is composed of the following elements:

• Y: Represents the year of the transaction.
• DDD: Represents the Julian day, indicating the day of the year.
• SSSSSSSS: Represents the System Trace Audit Number (STAN), which is generated by the bank to uniquely identify the transaction. 

For example, the RRN for a transaction on February 6, 2023, would start with “2023037” (2023 for the year and 037 for the 37th day of the year). 

The RRN plays a crucial role in various aspects of transaction management:

1. Tracking Transactions: The RRN number is essential for tracking the status of UPI transactions, especially in cases where there is an issue or delay in processing.

2. Resolving Disputes: If a payment is debited from the payer's account but not credited to the payee's account, the RRN number can be used to report and investigate the issue.

3. Merchant Use: Merchants accepting UPI payments can use the RRN number to verify transactions, track refunds, and analyze business performance. 

If you are using HDFC Bank’s PayZapp for UPI transactions, finding the RRN number is simple:

1. Open PayZapp: Launch the app and select the ‘Passbook’ option on the home screen.

2. Filter Transactions: Use the filter options to narrow down the list of transactions based on date, amount, payment type (select UPI), and other relevant details.

3. View Details: Click on the desired transaction. The RRN number, along with other details like the beneficiary's name, transaction ID, and payment account, will be displayed. 

HDFC Bank’s PayZapp is an all-in-one payments app that supports UPI transactions, making it easy to send money, pay bills, and recharge accounts. Users can link their bank accounts to PayZapp for fast and secure payments, including the option to make offline payments by scanning QR codes. The RRN number for each UPI transaction made through PayZapp can be easily accessed, ensuring users have a reliable way to track and manage their transactions.

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.