How to check Fastag balance with vehicle number; a step-by-step guide

As a vehicle owner, FASTag facilitates seamless digital toll payments, allowing you to pass through toll plazas without stopping. The FASTag operates through a prepaid wallet that requires regular recharging to maintain a sufficient balance. If your account balance is low and you attempt to pass through a FASTag-enabled toll plaza, you may incur a penalty. To avoid such penalties, it’s crucial to frequently check your FASTag balance. You can easily verify your balance using your vehicle number through various methods, including mobile apps or online banking portals provided by the issuing bank. Regular balance checks help ensure smooth travel and prevent unexpected charges.

• Using the HDFC Bank FASTag customer portal
• Contact customer support
• Tracking FASTag SMS
• Checking your Email inbox
• Use the My FASTag mobile application

Follow the given instructions to check your FASTag balance using different channels.

Using the HDFC Bank FASTag portal

1. Open your web browser and visit https://fastag.hdfcbank.com/CustomerPortal/Login/OTPIndex.
2. On the portal login page, enter your mobile number or vehicle number and password or choose OTP (One Time Password) validation.
3. Click on the login button to view your account details.
4. Upon logging in, you will be able to see your account details and balance on the screen.
   
   

Contact customer support

1. Call us at our toll-free number 1800-120-1243 to enquire about your FASTag balance. You can also give a missed call at +91 7208053999.
2. Provide relevant details such as your registered mobile number, vehicle registration number and vehicle class to know your FASTag balance.
   

Tracking FASTag SMS

1. Every time you pay at a toll plaza using your HDFC Bank FASTag, an automated SMS is sent to your registered mobile number.
2. Check for the last SMS you received; it will have the information related to your remaining balance.

Checking your email

Similar to the automated SMS, an email is also sent to your registered email address containing your FASTag transactions and remaining balance.

1. Search for FASTag balance in your inbox to view all your emails on FASTag balance.
2. Open the latest email and check your remaining balance by confirming your last transaction.
   
   

Check FASTag balance using the ‘My FASTag’ mobile application

1. Download the ‘My FASTag’ application from Apple App Store or Google Play Store.
2. Launch the application.
3. On the application dashboard, tap on ‘Log on to Bank Portal.’
4. Select your Bank such as HDFC Bank and proceed.
5. Enter your vehicle registration number and mobile number to access your FASTag account and check your balance.

Choosing HDFC Bank offers numerous benefits that make it a smart choice for your toll payments. Here are some compelling reasons to opt for HDFC Bank FASTag:

1. Seamless toll payment experience: With HDFC Bank FASTag, you do not need to wait in long queues at toll plazas. The RFID-enabled tag affixed to your vehicle’s windscreen enables automatic toll payments when your pass through FASTag NETC lanes. You can smoothly drive through toll plazas without halting, making your travel experience faster and stress-free.
   
   
2. Convenient recharge options: HDFC Bank provides various online recharge options to simplify your FASTag management. You can top up your FASTag account using a credit card, debit card, internet banking, mobile banking, UPI (Unified Payment Interface) or the HDFC Bank PayZapp application. This flexibility in recharge methods allows you to maintain sufficient balance in your FASTag account and lets you enjoy uninterrupted toll payments during journeys.
   
   
3. Instant SMS & email alerts: Stay informed and in control of your FASTag account with timely SMS and email alerts. HDFC Bank ensures that you receive notifications for every toll transaction, and updates on your balance. These alerts provide real-time updates on your toll payments to help you keep track of your expenses while on the move.
   
   
4. Dedicated online portal: HDFC Bank provides a dedicated online portal for FASTag customers. It enables easy access to your FASTag account-related information. Using this portal, you can view your transaction history, check your current balance, download transaction statements, and raise concerns. The user-friendly interface empowers you to manage your FASTag account effortlessly.
   

With seamless toll payments, effortless online recharge options and real-time alerts, our FASTag provides you with a joyful travel experience. So, apply for HDFC Bank FASTag today and make your road trip adventures smooth and seamless. Get started here.

*Terms and conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances. Any information or charges mentioned above are subjected to change. Please connect with the HDFC Bank team to know the latest information.