Most people are willing to pay tolls for smooth, quick roads that get them to their destinations faster. However, waiting in line to pay is a common frustration. To address this, the government introduced FASTags—prepaid tags attached to vehicle windscreens- enabling drivers to pass through dedicated lanes at toll plazas without stopping. These tags use Radio Frequency Identification Technology (RFID) to identify vehicles and automatically deduct charges from the account.
Recent changes to FASTag regulations are important for all toll road users to understand. Let’s explore these new rules.
FASTag, a device for electronic toll collection, became mandatory on February 15, 2021. Non-compliance with this new rule can result in double toll charges. This rule aims to streamline traffic and eliminate congestion at toll plazas by eliminating the need for exact change. Despite the initial compulsion, it ultimately benefits all road users by enhancing efficiency and reducing travel time.
Also, if your FASTag is damaged or has insufficient balance, it becomes non-functional. In such cases, you must pay twice the regular toll fee.
The National Payments Corporation of India (NPCI) has rolled out new guidelines centred on Know Your Customer (KYC) requirements. Starting August 1, 2024, companies issuing FASTags must complete the KYC process for all FASTags issued between three to five years ago by October 31, 2024. If your FASTag falls within this timeframe, updating your KYC details to ensure uninterrupted service is crucial.
Additionally, any FASTag older than five years must be replaced. Vehicle owners should verify the issuance dates of their FASTags and take timely action to avoid potential disruptions.
Starting August 1, 2024, all FASTags must be linked to the vehicle’s registration and chassis numbers. Vehicle owners acquiring new vehicles are required to update their registration details within 90 days of purchase. FASTag providers must maintain accurate and current databases by verifying and updating all relevant information.
In order to facilitate easy identification, providers must upload clear photos of the vehicle’s front and side. Additionally, each FASTag must be associated with a mobile number to ensure seamless communication and timely updates.
From April 2020, the government mandated FASTag to obtain third-party vehicle insurance. This makes FASTag essential for all vehicles, regardless of highway usage, ensuring wider adoption of this electronic toll collection system.
FASTag service providers must now conduct rigorous checks of their databases. This involves ensuring that the information linked to each FASTag is consistent with the VAHAN database, India’s national vehicle registry. This process is essential for maintaining accurate and current data.
If you haven’t got your FASTag already, it’s time you obtain one now to avoid violating FASTag rules. Over 20 banks, including HDFC Bank, are issuing FASTag. In time, it will also be available at petrol pumps, and you may even be able to use FASTag to pay your petrol bill. What a convenience that would be!
You can get your FASTag Prepaid card online from the comfort of your own home. All you have to do is enter your details and vehicle registration number, upload documents, review your application and pay. You must upload copies of your KYC and proof of identity and address. A driving licence is adequate for ID and address proof. It’s a simple and easy process, so do it today!
Get your FASTag Prepaid Card today!
You can read more on how to register for FASTag here.
Know How to check your FASTag balance online in 4 simple steps.
*Terms & conditions apply. The information provided in this article is generic in nature and for informational purposes only. It is not a substitute for specific advice in your own circumstances.