How to Hotlist Your HDFC Bank Debit Card?

​​​If your Debit Card is lost, stolen or compromised, acting quickly is crucial. Here’s where Debit Card hotlisting comes in. It’s the process of instantly blocking your card to stop unauthorised use. HDFC Bank offers multiple HDFC Bank Debit Card block methods to secure your funds in minutes.

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Methods to Hotlist your Debit Card

InstaServices

  • Visit the InstaServices tab on the HDFC Bank website.

  • Select the ‘Debit Card Hotlisting and Re-issuance’ service.

  • Click on the ‘Hotlist Debit Card and Re-Issue’ button to start the journey.

  • Validate yourself using your registered mobile number and DOB/PAN/Customer ID.

  • Click on ‘Continue’ and enter the OTP received on your registered mobile number.

  • Accept the terms and conditions and click on ‘Continue’.

  • On the ‘Debit Card Hotlisting and Re-Issuance’ page, view all linked Account details and active Debit Cards.

  • Select the Account number and Debit Card to hotlist from the dropdown menu.

  • Choose a blocking reason. ‘Re-issue New Debit Card’ will be set to ‘Yes’ by default; you can change it if you don’t want a new card and click ‘Continue’.

  • Preview and reconfirm your details and click on ‘Confirm’.

  • Authenticate yourself through Debit Card/NetBanking.

  • You will receive confirmation that your card is hotlisted successfully.

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No need for collateral

MyCards

  • Log into MyCards.

  • On the Debit Card homepage, click on the Block Card Tab.

  • Select the reason for hotlisting and continue further.

  • You will receive confirmation that the card has been hotlisted successfully.

Note: Register your card by entering the last 4 digits of your Debit Card number and your DOB.

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NetBanking

  • Log in to NetBanking using Customer ID and Password.

  • Click on Pay > Card Section and then select Debit Card on the left-hand side.

  • Click on Requests > Debit Card Hotlisting.

  • Select the Debit Card for Hotlisting, select the reason, mention the remarks and confirm.

  • You will receive confirmation that the card has been hotlisted successfully.

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Branch Banking

  • You can hotlist a Debit Card by visiting your nearest HDFC Bank branch.

  • Collect the application form from the branch.

  • Fill the form and submit it at the branch.

E. SMS Banking

  • SMS “Block DC (Last 4 digit of your Debit Card number)” on 7308080808 from your registered mobile number with HDFC Bank. Your Debit Card will be blocked. Here’s an example: “Block DC 1234” on 7308080808.

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Replacement Debit Card After Hotlisting

  • HDFC Bank provides a replacement Debit Card for HDFC Bank once your card has been deactivated. The new card usually has a different number and PIN for security purposes. The time frame from HDFC Bank for delivery may vary from location to location, but is typically a few working days for most customers. Ensure your contact information and address are accurate for timely delivery.
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Important Things to Remember

  • Always keep your registered mobile number active to receive OTPs and alerts.

  • Each Account holder must individually hotlist their card.

  • Use NetBanking or the Mobile App to initiate an international Debit Card block.

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Before You Hotlist Your Debit Card

Hotlisting can protect your Account whenever you sense a risk. Key scenarios include:

  • Lost or Stolen Card: Prevent unauthorised cash withdrawals or purchases immediately.

  • Compromised PIN or Card Details: Block the card if you’ve accidentally revealed sensitive data.

  • Suspicious Transactions: If you notice unusual activity, initiate Debit Card hotlisting without delay.

  • You must be a Resident Individual or Senior Citizen with Savings/Salary Account(s).

  • Non-resident Individuals having an Indian Mobile Number updated in their Bank records can also avail this service.

  • This Service is available for customers having Accounts with a holding pattern, singly or either survivor.

  • Customers having Account(s) with a holding pattern jointly are requested to visit the bank branch to avail this service.

  • You must have active Debit Card(s) linked to your Account(s).

  • PAN must be updated in the Bank records.

Frequently Asked Questions

Hotlisting prevents unauthorised access to your Account and reduces potential loss.

After Debit Card hotlisting, the card is permanently blocked. You will receive an HDFC Bank replacement Debit Card.

Digital channels block your card instantly. Phone or branch requests may take slightly longer, but are generally processed immediately upon verification.

Your bank balance remains unaffected. Only the card access is blocked.

HDFC Bank does not charge a fee for blocking a lost or stolen card, but replacement card charges may apply as per the Schedule of Charges.

Follow Debit Card security tips like enabling alerts, updating your mobile number and reporting suspicious activity immediately.

Hotlist Your HDFC Bank Debit Card Now!

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