Customer Profile Update

​​​Keeping your Bank Account profile updated is crucial for smooth and secure banking. It helps prevent fraud and prevents disruption of services. If you are looking to update your Bank Account details online, HDFC Bank provides several convenient options, viz., NetBanking and Insta Services. 

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How to Update Customer Profile in HDFC Bank?

Via InstaServices

Convenient customer profile updation online through Insta Services offered by HDFC Bank.

  • Click here to visit the Insta Services page.
  • Select the Customer Profile Update option.
  • Enter your registered mobile number and identify using DOB, PAN or Customer ID to proceed. 
  • Select your bank account (if you have multiple accounts). 
  • Update your Financial and Occupational details.
  • Follow the on-screen instructions to complete the two-factor authentication.

Upon completing the process, you will get confirmation on the screen. This facility allows you to update bank customer profile online quickly and securely

No need for collateral

Via NetBanking Services

You can do your customer profile update in bank through NetBanking. Below are the step-by-step instructions:

1. Log in to HDFC NetBanking with your customer ID.

2. Navigate to My Profile section through top right menu. 

3. Scroll down and click on Update Occupation under Occupation section. 

4. Select the fields you want to update and make changes. For example: Work status, company, source of funds, gross annual income range or home.  

5. Review the updated details then submit.

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Why Customer Profile Updates in Bank Accounts Are Important?

  • Here’s why keeping your customer profile updated is important:

    • It ensures that the bank has your correct work status, company, source of funds, gross annual income range or home type. This enables the bank to maintain accurate records and provide you with tailored services, relevant offers and enhanced benefits.
    • With accurate information, you will receive bank communications, alerts, statements and notifications without delay. Whether that is through SMS, email, or push notifications or WhatsApp banking.
    • Keeping your profile updated can make you eligible for specific services, Loans, or digital features that require updated profile details.
    • Accurate occupation details help in quick credit evaluation when you apply for Loans, Credit Cards or other services and products.

Frequently Asked Questions

You can update your customer profile online by using Insta Services offered by HDFC Bank.

You can easily update your mobile number or email online through Insta Services or by using NetBanking or mobile banking apps. 

The following documents you will require to update your information:

  • Address: Aadhaar / Passport / Voter ID / utility bills (recent) etc.

  • Name Change: Marriage certificate / Gazette / court order (depending on reason) + identity proof.

  • Occupation: Employer certificate, business registration, proof of income (if asked).

  • PAN update: PAN card itself; ensure bank records have same PAN; may need PAN verification.

Your customer profile gets updated almost instantly once you complete the process through Insta Services. There are no charges for profile updates.

You can check your updated details by logging in to your HDFC Bank NetBanking account.

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