HDFC Bank's Corporate Expense Management Solution

Card balance and card history can be viewed at mobile app given to user after due login or can be accessed by calling/writing to customer service centre at the phone number and/or E-mail address listed on the back of your card.

To ensure your Prepaid Card is genuine, look for the Rupay/Visa/MasterCard hologram on the reverse of the card. Kindly ensure that when you purchase the Prepaid Card, the packaging is not tampered.

Company administrators can set transaction limits on each card depending on the requirement.

Company administrators can transfer funds depending on the day-to-day business requirement. However, the overall limits are subject to Standard RBI Prepaid Instruments guidelines - ‘Balance on the card cannot exceed 2 Lakh at any given point in time’.

Card can be hot listed by calling/writing to customer service centre at the phone number and/or email address listed on the back of your card.

For help, you can get in touch with our support team at help.hdfcbank@happay.com or 080-61776177.

Corporate Expense cards are prepaid cards. They work just like debit cards. Funds are loaded on the cards by company administrators and employees use the card funds for business expenses.

You can fund employee cards from your pool account accessible from corporate’s web dashboard and mobile app.

Cards can be used at all Point-of-Sale terminals (POS), online and at ATMs. Company administrators can set daily, weekly or monthly limits on cards and can limit card spends to a certain amount or transaction count accordingly.

You will receive an SMS alert on all Debit and Credit transactions.

Write to us at help.hdfcbank@happay.com or call at 080-61776177

Please contact the Call Centre at 080-61776177.

No, one does not need an individual HDFC Bank account but the organization will need to have a current account with HDFC Bank.

For help, you can get in touch with our support team at help.hdfcbank@happay.com or 080-61776177.

If employees forget the card pin, they can get in touch with the support team at help.hdfcbank@happay.com or 080-61776177 or through the mobile application.a

No, the card is INR prepaid card which can be used only in India.

If employees lose their card, they can quickly switch the card off from their mobile app with a click of a button. No need to call the bank.

To activate cards, employees need to submit KYC documents (Proof of Identity and Proof of Address). You can upload the scanned copies of these documents via the corporate dashboard. For the list of documents write to us at help.hdfcbank@happay.com.

No, you will have to apply for a new HDFC Bank Prepaid Card.

HDFC Bank’s Corporate Expense Management Solution is an all-in-one digital software for managing business expenses. It brings all your employees and expenses on one platform, enabling end-to-end visibility and control over company-wide expenses, anytime, across any mobile or web device.

With HDFC Bank’s Corporate Expense Management Solution, you can enjoy benefits like real-time tracking of card expenses, strong spend controls with limits and policies, automated policy violation alerts, online approvals of expense reports, automated reconciliation and settlement, one-click reimbursement, end-to-end audit trail of data, business intelligence into business spending, and integrations with ERP and Accounting Systems.