ISIC ForexPlus Card Frequently Asked Questions

ISIC ForexPlus Card is available over the counter at HDFC Bank branches. You simply need to walk into our branch with required documentation and walk out with ISIC ForexPlus Card. The card will get activated within 4 hours from realization of funds.  
 
Also you can apply by visiting www.hdfcbank.com -> Apply Online section or www.hdfcbank.com/personal/products/cards/prepaid-cards -> ISIC Student ID ForexPlus Card -> Buy Forex Card

You can check the balance on ISIC ForexPlus Chip card with the help of NetBanking facility. You will need to use the card number as user ID & IPIN issued to you as part of the card kit to login to NetBanking facility. Alternately, you can also contact our PhoneBanking services to check the balance on your ISIC ForexPlus Chip Card.

After returning from the overseas trip, you are required to surrender unspent foreign exchange held by you within 180 days of return. You can retain foreign exchange up to USD 2,000 (or equivalent) for future use after returning back to India.

ISIC ForexPlus Card can also be loaded on your behalf by someone authorized by you. Authorised person has to visit HDFC Bank branch with the necessary documents and funds. We’ll take care of the rest.

You can reload your ISIC ForexPlus card multiple times in future till the card gets expired:
 

  • You can authorize the Bank to debit your HDFC Bank account by giving an HDFC Bank cheque or make payment using a local cheque drawn on HDFC Bank and reload the card for desired value.

  • Reload requests can be made by any authorised person on your behalf. The person authorised by you for the same will need to come to bank branch and will need to provide the necessary documents to the bank to carry out reload. On receipt of the application form and the funds, your card will get reloaded for the desired amount. 

  • HDFC Bank customers can also place a request to reload the card through HDFC Bank Prepaid NetBanking which happens instantly or through HDFC PhoneBanking or HDFC Bank NetBanking.

There is no limit imposed on performing POS transactions (Point of Sale) through Multicurrency card. For ATM cash withdrawal transactions, HDFC Bank has kept a daily limit which as mentioned below.

However, there are some ATMs service providers which have kept per day / per transaction limit towards cash dispense which cannot be changed by HDFC Bank. In such cases the cardholder might need to do multiple transactions if he wants to withdraw any amount higher than that allowed in one transaction.

No. Currency ATM Cash Withdrawal Fee Balance Enquiry Fee Charge-slip Retrieval Fee Daily ATM Withdrawal Limit
1 US Dollar (USD) USD 2.00 USD 0.50 USD 3.00 USD 5,000
2 Euro (EUR) EUR 1.50 EUR 0.50 EUR 2.50 EUR 4,700
3 British Pound (GBP) GBP 1.00 GBP 0.50 GBP 1.50 GBP 4,000

a. To change your mobile number and email ID please follow the process given below:
 

  • Login to the Prepaid Card Netbanking Portal https://hdfcbankprepaid.hdfcbank.com/hdfcportal/index

  • Click on Manage my profile > Contact Information > Edit > Verify using OTP and done!

  • The details will be updated instantly. A communication will be sent via SMS on the registered mobile number.

b. To update your mailing address / Passport number in our records, please follow below process:
 

  • Please submit duly signed application form for CHANGE IN ADDRESS / PASSPORT number at nearest branch, do carry your original documents of PROOF OF ADDRESS / PASSPORT for verification.

  • Your mailing address / Passport number will be updated within 7 working days, once the application with any of the supporting documents is received and found to be in order.

Yes, your Forex Card is perfect for Uber rides while traveling! Here’s how to smoothly set it up:
 

  1. Personal Identity: First, ensure your Forex Card is linked to your personal identity and the local address of your travel destination.
  2. Add to Uber: Open the Uber app and go to payment settings. Choose 'Add Payment Method' and select 'Prepaid Card.'
  3. Enter Details: Fill in your Forex Card information.
  4. Local Address: Update the app with the local address where you're staying, including the ZIP code.
  5. Set as Default: Make your Forex Card the default payment method for hassle-free rides.

If you encounter any issues setting it as a prepaid option, try adding it under the Credit Card category.

We understand how important convenient travel is to you, and we're here to help ensure your Uber rides abroad are as smooth as possible with your Forex Card.

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