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The blog explains how to complete the KYC process for opening a bank account using a video call, detailing the steps and requirements for a smooth video KYC with HDFC Bank.
Video KYC allows for digital account opening through Aadhaar OTP and a video call.
You need a smartphone, a blank sheet of paper, a pen, PAN Card, and be in India for video KYC.
Start video KYC by clicking a link provided after digital account setup, valid for 3 days.
During the video call, allow access to the camera and microphone for identity verification.
If verification fails, visit a branch with physical documents to complete the process.
Know Your Customer (KYC) is a mandatory process banking and financial institutions use to verify your identity. Thanks to digital innovations and permissions from the Reserve Bank of India, you can now complete this verification via video calls. Let’s look at the procedure for how to do your video KYC with HDFC Bank.
As opposed to physically visiting a bank, you can complete your account opening digitally through Aadhaar OTP-based E-KYC and then click and connect on a video call with a bank official for an audio-video-based verification.
A smartphone with stable mobile network connectivity
A blank white sheet of paper and a black or blue pen
Original PAN Card
Presence in India
A video KYC-based account helps you gain full access to all banking features.
Here’s how to do video KYC online.
Step 1: Complete your Digital Account opening through Aadhaar OTP-based E-KYC.
Step 2: Consent for Video KYC option and click on the video KYC link on the final page of the account opening section. This link is also sent via SMS and is valid for 3 days from the time it is generated.
Step 3: Click on the link to start your Video KYC. The Video KYC Service desk is operational between 10:00 am to 11:59 pm on all days, including Saturdays & Sundays (Except national holidays).
Step 4: Allow camera, microphone, and location access. Let the HDFC Bank Official click your photograph, verify your original PAN, and take your signature once connected.
Once Video KYC is successfully updated, the account will be activated and upgraded to the account of your choice. If there are connecting issues, you can try the same link. Make sure you reconnect within 3 days. The link expires after that. Moreover, if the verification fails, your video KYC is incomplete. In these cases, you must visit the nearest branch with Physical KYC Documents to get a Full KYC All Benefit Account.
HDFC Bank will dispatch your welcome kit to your registered mailing address once the full KYC is completed.
Video KYC is an easy and safe method of account opening. Get started with HDFC Bank InstaAccount.
You can now open your HDFC Bank InstaAccount by clicking here.
Read more on the advantages of Savings Account here.
*Terms and conditions apply.
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Better decisions come with great financial knowledge.