Mycards
  • With MyCards, you can manage multiple HDFC Bank services on a single platform, without the need for separate credentials, all you need is your mobile number. No matter the place and time, you can log into the MyCards web app from your phone and access your HDFC Bank Credit Card, Debit Card FASTag , Consumer Durable Loan and Prepaid Card.

Get started with HDFC Bank MyCards in 3 easy steps

All You Need To Know

About MyCards

MyCards is a mobile based service platform of HDFC Bank for products like Credit Card,Debit card, FASTag and Consumer Durable loan. It is a Progressive Web Application (i.e. PWA) which runs on the browser but provides native app like experience, once the customer saves it on his/her phone. No passwords, no downloads Simply assess at mycards.hdfcbank.com and save on your device for future use.

It is a Progressive Web Application (i.e. PWA) which runs on the browser but provides native app like experience, once the customer saves it on his/her phone. No passwords, no downloads Simply assess at mycards.hdfcbank.com and save on your device for future use.

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What You Can Do On MyCards

MyCards can be used by the customers holding any of the below payment products:

  • HDFC Bank Credit Card
  • HDFC Bank Debit Card
  • HDFC Bank Prepaid Card
  • HDFC Bank Consumer Durable loan
  • HDFC Bank FASTag

You can manage your Cards, Loans and FASTag; view balances, check credit limit, check statements, change PINs, recharge wallets and more.

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What’ is More

Apart from the above- mentioned functionalities you can explore the below offerings:

  • Apply for UPI RuPay Credit Card
  • Update mobile numbero. and email ID with the bank
  • Convert higher spends into SmartEMI
  • Avail Loans on Credit Cards 24 X 7
  • Explore ‘My Offers’ for exciting offers on travels , electronics , lifestyle and more
  • ATM locator
  • Access PayZzapp for monthly savings on utility bills and online purchases
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About Credit Cards Services

Access the following HDFC Bank Credit Card services with MyCards:

You Can View:

  • Credit Card Summary
  • Outstanding balance and Credit Card bill due date
  • Available credit limit
  • Unbilled and unsettled transactions
  • Check exciting offers on your Credit Card
  • Accumulated and redeemable reward points
  • Linked EMIs on Credit Card
  • E-statement on registered mail

You Can Manage the Following Services:

  • Enable or disable online/contactless/POS/ ATM transactions
  • Set limits for online/ contactless/ POS/ ATM transactions
  • Set or change your Card Pin
  • Overlimit
  • Limit Enhancement
  • Upgrade Card
  • Update address
  • Excess Balance refund
  • Deactivate/Activate card temporarily
  • Permanently block (hotlist) and/or re-issue card
  • Replace/renew your damaged/lost credit card
  • Place a card closure request
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About Debit Card Sservices

Access the following Debit Card services on MyCards:

Set Limit: Set or change your Card

  • Enable/Disable Transactions: You can enable or disable various transactions on your HDFC Bank Debit Card, including online payments, contactless payments, POS transactions and ATM transactions.
  • Set Transaction Limits: Set maximum transaction limit on online payments, contactless payments, POS transactions and ATM transactions.
  • Block Card & Re- Issue: In case of card theft or loss, you can hotlist (permanently block) and request card card re-issuance.
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About FASTag Services

As an HDFC Bank FASTag user, you can avail of the following FASTag services on MyCards:

You Can View:

  • Wallet Balance
  • Wallet ID (Masked)
  • Linked Vehicle
  • Mini Statement
  • You can also request a FASTag replacement.
  • You can recharge your FASTag wallet.
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About Consumer Durable Loan Services

For Consumer Durable Loan users, below services are available via HDFC Bank MyCards:

  • You can check Loan overdue, if any.
  • You can view the Loan EMI amount, tenure and interest rate (in case of overdue)
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About HDFC Bank Prepaid Card

Manage limits on your Prepaid Card

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How to Log Into MyCards

Get started in 4 simple steps to log into HDFC Bank MyCards:

  • Visit the MyCards webapp from your phone and enter the registered mobile number on the MyCards login page.
  • Enter the OTP sent on the registered mobile number for validation.
  • Select the product(s) to be added, whether Credit Card, Debit Card, Prepaid Card , Consumer Durable Loan, Debit Card EMI Loan details or or FASTag.
  • Once validated successfully, you will be able to access MyCards Homepage.
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Benefits of MyCards

  • Access Anytime, Anywhere: MyCards is a dedicated platform available 24/7, allowing you to manage your finances on the go.
  • No App Downloads Needed: MyCards is web-based, so there's no need to download an app. This means no storage issues on your phone and easy access through any browser.
  • Quick and Secure Login: Enjoy seamless access with a simple OTP-based mobile login, ensuring fast and secure entry every time.
  • Intuitive User Interface: The platform is designed for a smooth user experience, making it faster, easier and more efficient to navigate.
  • All-in-One Financial Management: Manage up to five HDFC Bank products in one convenient web app and streamline your financial tasks. MyCards gives you control over multiple accounts in a single dashboard.
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Frequently Asked Questions

MyCards is a mobile-based service platform of HDFC Bank for products like Debit Card, Credit Card, Debit-card EMI, Consumer Durable loan and FASTag.

 

It is a Progressive Web Application (i.e. PWA) which runs on the browser but provides native app-like experience, once the customer saves it on his/her phone.

 

MyCards PWA doesn’t need to be downloaded from Play store or App-store. It is accessed from the bank link – https://mycards.hdfcbank.com

Currently, MyCards PWA can be used by the HDFC Bank customers of Debit Card, Credit Card, Debit Card EMI Loans, Consumer Durable loans and FASTag.

For FASTag customers, below services are available inside MyCards -

  • View masked Wallet ID
  • View Wallet Balance
  • View Linked Vehicle
  • View Mini Statement
  • Replace Tag
  • Recharge

Customer can login inside PWA using the below steps –

  • Enter the registered mobile number on the MyCards login page
  • Enter the OTP sent on the registered mobile number for validation
  • Select the product(s) to be added
  • Add the Debit card using last 4 digits of the card and Date of birth
    Add the Credit card using last 4 digit of the card;
    Add the Consumer Durable loan using Loan number;
    Add the Debit Card EMI using 16-digit AAN Number
    Add the FASTag using wallet ID which is auto populated basis mobile number
  • Once validated successfully, user gets logged into MyCards Homepage

No, the customer has to add the products ONLY ONCE inside PWA. For all recurrent logins, customer has to input only OTP sent on his registered mobile number.

Yes, customers can add multiple Debit Card/ Credit Card/Consumer Durable loan/ Debit Card EMI Loans inside MyCards PWA, as long as the registered mobile number remains same. For FASTag, only one wallet ID linked to registered mobile number can be added however multiple Tags can be linked to wallet ID.

The customer has to login using each mobile number to add, access and manage its corresponding linked product inside MyCards PWA.

Yes, customer can delink/remove an added product from MyCards PWA anytime by tapping the Remove button under My Profile section.

 

By doing so, the corresponding product are not shown or accessed inside MyCards PWA as per the request of customer. It doesn’t change the existing product relationship with the bank in any way (i.e. outstanding amount, loan tenure, interest rate, EMI, overdue etc.)

Yes, customer can re-add a product (Debit Card/Credit Card/CD Loan/Debit Card EMI Loan/FASTag) multiple times, as long as the product is active.

No, an inactive/blocked credit card, closed loan, closed FASTag wallet can’t be added, inside PWA. It is because the services available to customers are applicable only for active products i.e. Credit Card, Consumer Durable loan, Debit card EMI loans and FASTag. However, blocked Debit Card can be added inside MyCards PWA so that Customers can re-issue a card to themselves.

Yes, MyCards PWA can be logged-in and accessed using multiple platforms, but not simultaneously.

 

Though MyCards PWA can be saved on multiple devices, but it accessible from only one device at a time. On simultaneous login attempt from another device, the earlier active session will end.

Services Related Frequently Asked Questions

Customers can use Mini Statement Tab under MyCards PWA(FASTag) to view their recent wallet transactions.

Customers can view their FASTag wallet balance / Masked Wallet ID/ linked Vehicles details on the MyCards PWA (FASTag) home page.

Customers can use Replace TAG Tab under MyCards PWA (FASTag) to access the reissue/replace link for placing their request.

Customers can use Recharge Tab under MyCards PWA (FASTag) to access the quick recharge link for wallet recharge

Commonly Faced Error Messages

Error scenario – Customer is entering a mobile number, which is not registered to bank.
Recommended solution – Customer should enter only registered mobile number to proceed.

Error scenario – Technical issue
Recommended solution  – Customer should wait for 15-30 minutes and try again later. As an alternative, they can visit EVA or NetBanking or MobileBanking.

Error scenario – Incorrect OTP is entered
Recommended solution - – Customer should enter the correct OTP carefully or request for resending the OTP, in case of not being able to locate the SMS.

Error scenario – The last 4 digit of the card entered is not matching with bank records, or Date of Birth (DOB) is entered incorrectly, or The loan number entered is not matching with the bank records.
Recommended solution - – Customer should enter the details (last 4 digit) and DOB /Loan number correctly.

Error scenario – Technical issue
Recommended solution – Customer should wait and try again later. As an alternative, they can visit EVA or NetBanking or MobileBanking, to manage their debit card.

Error scenario – Revised limit entered is not in the multiples of 1000. For example – 500, 2500, 55100, 75620 etc.
Recommended solution  – Customer should enter the new revised limit value in the multiples of 1000. For example – 5000, 25000, 80000 and so on.

Error scenario – Technical issue
Recommended solution - – Customer should wait and try again later. As an alternative, they can visit NetBanking or MobileBanking. In case the card is blocked/ hot-listed, then also the above error will be shown. These services can be accessed on active cards only.

Error scenario – Limit of Contactless transactions at merchant outlets is entered higher than Merchant POS transaction. Applicable for both domestic or international mode.
Recommended solution – Customer should enter contactless transaction limit lesser or equal to the merchant POS transaction limit. Applicable for both domestic or international mode.

Error scenario – Post entering last 4 digits of card number and Date of Birth (DOB) for adding Debit Cards, the customer gets error message on screen stating “We cannot proceed with your request currently. Please use Mobile Banking or NetBanking for Debit Card services” as the combination of Mobile number and Date of Birth (DOB) fetches multiple Customer IDs from backend.
Recommended solution – The Channel will inform the Customer that they will not be able to register for their Debit Cards on MyCards. Customer to be requested to use other digital channels like Net Banking, Mobile Banking, PBK for Hotlisting, Re-issue and Card Control services.