Mr. Santhosh Keshavan, aged fiftyone (51) years, is a strategic executive with 30 years of global business and technology experience in financial industries. Mr. Keshavan has a BS degree in Computer Science from University of Mysore and Master of Business Administration (MBA) in Information Systems from University of Alabama, Birmingham (UAB).
His experience includes major business transformations, M&A, managing product launches, setting up global operations and managing companies through financial challenges. A performance driven executive, he has an entrepreneurial mindset, accumulated from diverse experience spanning startups, technology companies to large publicly traded banking and financial corporations.
Mr. Keshavan is deeply knowledgeable about enterprise technology, cyber security, operations, customer experience, strategic planning, vendor management, financial analysis, and overall risk management. He has worked across retirement, employee benefits, asset management, insurance and banking sectors. He has extensive experience partnering with technology, audit, HR, and risk committees.
Currently, Mr. Keshavan is the Executive Vice President and Chief Technology & Operations Officer of Voya Financial Inc (NASDAQ: VOYA) and is a member of the Voya’s Executive Committee. The transformation at Voya was focused on Digital and Data infrastructure creating new capabilities for customers, radically enhancing customer experience across all channels and cost optimisation through ecosystem simplification, migration to public cloud and elimination of legacy technology. He was instrumental in starting Voya India, currently serving as Chairperson, which is serving as a crucial talent base and global capabilities centre for Voya.
Before joining Voya in 2017, Mr. Keshavan served as Chief Information Officer, core banking for Regions Financial Corp (NASDAQ: RF). He managed the technology teams, integration of Regions Financial Corp and AmSouth Bank and was part of the management team for turning the bank to sustained profitability post 2007 financial crisis. Mr. Keshavan was previously the Vice President of technology at Fidelity Investments where he led all aspects of pricing and cash management supporting the investment management and treasury functions. Prior to this role, he worked for SunGard Data Systems (now Fidelity Information Services – FIS) in various roles and eventually named as Managing Director of Retirement Services for International Operations. He managed global teams with P&L responsibility and grew the business unit setting up green field operations including Japan, Australia and India. Mr. Keshavan started his career as a software developer for a start up in Bangalore, India
Mr. Keshavan currently serves on the board of trustee for New York Institute of Technology (since 2021). He also served on the board of Connecticut Insurance and Financial Services, which is part of department of economic development (DECD) for state of CT from April 2018 to March 2024
Mr. Keshavan is a Director on the Board of Voya Global Services Private Limited.
Apart from Voya Financial Inc., Mr. Keshavan does not hold full-time position in any other company or body corporate.